Typeform vs Jotform: Online Form Comparison (2026)

The case for

• Adding a GSTIN before payment zero rates the invoice under reverse charge, so a registered Indian business avoids paying GST to Typeform
• Annual billing cuts about 30 percent off every tier, taking Basic from 28 dollars a month down to 25
• Turning on auto upgrade keeps forms collecting past the response cap instead of closing the form on live respondents

The catch

• Basic includes only 100 responses a month and a single seat, and response 101 is turned away with that data lost
• Response limits reset monthly and apply to annual plans too, so one campaign spike can close your form mid month
• Auto upgrade avoids the closure by moving you to the next paid response tier automatically, so overflow becomes a bill
• A GSTIN cannot be applied to an invoice after payment, so missing it once means absorbing the GST on that charge

The case for

• The free tier allows 5 forms and 100 submissions a month, so a small team can test real workflows before paying anything
• Hitting a plan limit disables the form instead of charging overage, so your card is never billed a surprise amount
• Gold at $99 a month billed yearly covers 100 forms and 10,000 monthly submissions without going through a sales call

The catch

• Every plan below Enterprise is single user, so three colleagues who each need their own login means three separate subscriptions
• Form views count every page load including refreshes and bot traffic, and running out shows an over quota message that blocks submissions
• Total submission storage is cumulative across the life of the account, and Bronze caps stored submissions at 10,000 regardless of monthly volume
• Billing is USD only through an international card or PayPal, with no INR pricing and no UPI, so you carry forex markup