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Forms & Lead Capture
Jotform
A no-code drag-and-drop online form builder for collecting submissions, payments, signatures, and leads, with a large template library and 150+ integrations.
✓ Source-checked profile6 sources cited
Spec sheet
All-in India price
₹3,330/mo
For a registered business, billed yearly, $34/mo sticker
- Free plan
- Available
- Free trial
- Not listed
- Status
- Source checked 29 Jul 2026
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Claim this listingFindThatSoftware verdictEditorial ruling
A strong, mature pick for Indian teams that need fast, no-code lead-capture and survey forms, especially given the large free tier and template library. The India caveats matter here.
Read the full verdict
Billing is USD/EUR-primary (no listed INR plans), and Jotform has no native Indian payment gateway (Razorpay, Paytm, Cashfree, PayU) despite years of user requests, so teams collecting payments via forms in India must rely on Stripe/PayPal or third-party connectors like Pabbly/Integrately. Pricing figures below are verified June 2026 from the official pricing page; confirm current numbers and any local-currency billing on jotform.com/pricing before purchase.
FindThatSoftware has source-checked this listing and keeps 6 public sources visible for buyer verification.
In short
Jotform is listed under Forms & Lead Capture, reviewed for Indian buyers. All-in it runs about ₹3,330/mo for a GST-registered business ($34/mo sticker plus about 3.5% card forex). It does not issue an India GST invoice, so a registered business reclaims the GST via reverse charge. FindThatSoftware rates it best for no-code teams needing forms, surveys, and lead-capture pages fast; a poor fit for Indian teams that need several named editors on one account, because seat sharing does not exist below Enterprise and each editor needs a paid plan.
What Jotform costs in India
The rupee price a business actually pays, after the card forex markup, with GST shown both ways.
True India price
Registered business, per month, billed yearly
₹3,330
Jotform advertises $34/mo. A GST-registered business in India pays about ₹3,330 a month (₹39,956/yr) once the roughly 3.5% card forex markup is added, with GST reclaimed as input credit. If you cannot reclaim GST, it is about ₹3,929 a month.
- Sticker price
- $34/mo
- Card forex markup
- about 3.5% over mid-market
- GST
- 18%, reclaimable if registered
- Registered per month
- ₹3,330
- Registered per year
- ₹39,956
- If you can't reclaim GST
- ₹3,929
- Try first
- Has a free plan, so you can start without a card.
- Watch for
- Verified June 2026 from jotform.com/pricing.
More
Five tiers: Starter (Free) with 5 forms, 100 monthly submissions, 100 MB storage and Jotform branding; a paid Bronze tier from $34/mo billed annually (25 forms, 1,000 submissions); a Silver tier (50 forms, 2,500 submissions); a Gold tier (100 forms, 10,000 submissions, HIPAA features); and Enterprise at custom pricing (unlimited, dedicated support). Pricing is shown in USD/EUR (GBP/CAD/AUD also accepted); no INR-billed plan is listed. There is a free plan rather than a time-limited trial. Confirm current figures and any regional/INR billing on the official pricing page before purchase.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.
Full India pricing breakdownPaying for more than Jotform? See your whole stack's real India cost and where you could switch to save.
Audit your spendWho Jotform fits
What it is, what you gain, what you give up, and who should look elsewhere.
What is Jotform?
Jotform is a no-code online form and survey builder that lets teams create forms, lead-capture pages, surveys, and approval workflows without coding, using a drag-and-drop builder and 20,000+ templates. It supports conditional logic, e-signatures, file uploads, conversational/card forms, autoresponders, and visual reports, plus newer Jotform AI Agents and Workflows for automation. It connects to 150+ apps (CRM, email, storage, automation) and 40+ payment gateways for collecting payments inside forms.
What you gain, and what you give up.
The case for
- The free tier allows 5 forms and 100 submissions a month, so a small team can test real workflows before paying anything
- Hitting a plan limit disables the form instead of charging overage, so your card is never billed a surprise amount
- Gold at $99 a month billed yearly covers 100 forms and 10,000 monthly submissions without going through a sales call
The catch
- Every plan below Enterprise is single user, so three colleagues who each need their own login means three separate subscriptions
- Form views count every page load including refreshes and bot traffic, and running out shows an over quota message that blocks submissions
- Total submission storage is cumulative across the life of the account, and Bronze caps stored submissions at 10,000 regardless of monthly volume
- Billing is USD only through an international card or PayPal, with no INR pricing and no UPI, so you carry forex markup
Best for
- No-code teams needing forms, surveys, and lead-capture pages fast
- Operators wanting a large template library (20,000+) to start from
- Collecting e-signatures, file uploads, and approvals without dev work
- Lightweight workflow automation and submission notifications
- Trying the product free before committing (generous Starter tier)
Who should avoid it
- Indian teams that need several named editors on one account, because seat sharing does not exist below Enterprise and each editor needs a paid plan
- High traffic marketing sites, because an embedded form burns the monthly view quota on ordinary page loads long before submissions run out
India readiness
How well Jotform fits an Indian business operationally, from the verified pricing and company facts we hold.
- ✗GST invoice
No Indian GST invoice, so a registered business cannot claim input tax credit on the bill.
- ✗Bills in INR
Priced in a foreign currency, so your card or bank adds forex conversion on top.
- ✗India HQ
Headquartered outside India, so check support hours and India-specific features.
Compare Jotform
How it stacks up on what we verified, the tools buyers weigh it against, and where it appears in our guides.
How Jotform compares
Against the 7 other form builder tools we list, from what we verified on each vendor’s own pages.
Less common among the other form builder tools
Recorded for Jotform and for at most a third of the 7 others we list.
- Approval workflows
- Kanban board
- Pdf editor
- Voice AI agent
- E signature
- Mobile app
- Drag and drop form builder
- Webhooks
Also in most alternatives
Recorded for at least half of the 7 others, and for Jotform.
- Conditional logic
This compares only the capabilities enough rival tools share for a comparison to mean anything, roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.
Similar tools to Jotform
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Where Jotform fits in a workflow
These stacks show when to use this tool, what comes before it, and what should be handled manually first.
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What we verified about Jotform
Read from Jotform’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
Features we confirmed28
- Webhooks
- Webhooks are listed as a first-class automation integration.
- Pdf editor
- PDF Editor and Smart PDF Forms convert and edit PDF documents.
- Mobile app
- A Jotform mobile app collects and reviews submissions on phones.
- Kanban board
- Jotform Boards is listed among the products for tracking work.
- E signature
- Jotform Sign collects e-signatures with a monthly signed document limit.
- Drag and drop form builder
- Jotform is a no-code drag-and-drop online form and survey builder.
- Conditional logic
- Forms support conditional logic to show or hide fields dynamically.
- Approval workflows
- Jotform Workflows adds approval routing on top of form submissions.
- Voice AI agent
- AI Agents make and take web voice calls metered in monthly minutes.
- AI form agents
- Jotform AI Agents handle chat, voice and phone conversations from forms.
- AI knowledge base
- AI Agent knowledge base ingests plain text, documents, Q&As and URLs.
- AI phone agent
- AI Agents can answer phone calls via a dedicated telephony number.
- AI SMS agent
- Monthly SMS limits cap user SMS messages sent to AI Agents.
- Assign forms to users
- Assign Forms lets you send a form to specific people to fill in.
- Autoresponder emails
- Forms send autoresponder emails to submitters after completion.
- Conversational card forms
- Jotform supports conversational and card-style form layouts.
- File upload fields
- Forms accept file uploads, metered against a separate upload space quota.
- Form prefill
- Prefill Forms is a listed feature for pre-populating known respondent data.
- Form template library
- Product ships 20,000+ ready form templates across use cases.
- Group approvals
- Gold plan FAQ lists group approvals among its features.
- No code app builder
- Jotform Apps bundles forms into a shareable no-code app.
- No code builder
- Forms, workflows and approvals are built without writing code.
- Offline form collection
- The mobile app is built to collect form data in the field.
- Smart pdf forms
- Smart PDF Forms converts an existing PDF into a fillable online form.
- Store builder
- Store Builder is a listed product for selling products through forms.
- Submission database tables
- Jotform Tables stores and organises submissions like a spreadsheet database.
- Visual report builder
- Report Builder turns submissions into visual reports.
- Website widgets
- Jotform Website Widgets embed forms and elements into pages.
What people use it for1
- Build forms and surveys
- Jotform Sign collects legally signed documents with monthly limits.
Works with31
- Zoho CRM
- Zoho CRM appears in the CRM integration list.
- Zendesk
- Zendesk is listed as a CRM-category integration.
- Zapier
- Zapier is listed under automation integrations.
- Stripe
- Stripe is listed among payment integrations.
- Square
- Square heads the payment integration list.
- Slack
- Slack is a featured top integration.
- Salesforce
- Salesforce is a featured CRM integration with a dedicated product.
- Power automate
- Microsoft Power Automate heads the automations list.
- Pipedrive
- Pipedrive is listed among CRM integrations.
- Paypal
- PayPal is a featured payment integration.
- Pabbly connect
- Pabbly Connect is listed among automation integrations.
- Onedrive
- OneDrive is a listed storage integration.
- Mollie
- Mollie appears among the supported payment gateways.
- Make
- Make is listed among automation integrations.
- Mailchimp
- Mailchimp is a featured email marketing integration.
- Insightly
- Insightly is listed among Jotform's CRM integrations.
- Ifttt
- IFTTT appears in the automations integration list.
- Hubspot
- HubSpot is listed under CRM integrations.
- Google sheets
- Google Sheets is a featured top integration.
- Google drive
- Google Drive heads the storage integration list.
- Google calendar
- Google Calendar is a featured integration on the pricing page.
- Dropbox
- Dropbox is listed under storage integrations.
- Constant contact
- Constant Contact heads the email integration list.
- Chatgpt
- ChatGPT is listed as an automation integration.
- Canva
- Canva is listed among the featured top integrations.
- Box
- Box appears in the storage integration list.
- Authorize net
- Authorize.Net is listed as a payment gateway option.
- Apple pay
- Apple Pay and Google Pay are listed payment methods.
- Activecampaign
- ActiveCampaign is listed under email integrations.
- Ftp upload
- FTP is offered as a storage destination for submissions.
- Venmo
- Venmo is listed as a payment integration.
Terms, compliance and how you buy45
- SSO enterprise only
- Single sign-on is listed as an Enterprise-only capability.
- Self serve signup
- Sign Up for Free is the primary CTA with no sales gate.
- Prorated upgrades
- Unused time on the old plan is applied when upgrading, at a prorated rate.
- GDPR compliant
- Pricing FAQ states Jotform complies with GDPR and CCPA.
- Free plan
- The Starter plan is free with 5 forms and 100 monthly submissions.
- Ccpa compliant
- Data protection FAQ names CCPA alongside GDPR.
- Cancel anytime
- Pricing page states you can upgrade or downgrade service at any time.
- Money back guarantee
- Cancelling within 30 days of payment gets a full refund.
- 24x7 support
- Pricing page advertises 24/7 customer support for all users.
- 200 plus integrations
- Integrations menu advertises 200+ available connections.
- API call daily limit
- FAQ notes the API call limit is the only limit that resets daily.
- Auto renews at full price
- FAQ warns discounted plans auto-renew at full price next period.
- Card or paypal payment only
- Jotform accepts payment by credit/debit card or PayPal only.
- Cumulative submission storage cap
- Total submission storage is lifetime cumulative, capped at 10,000 on Bronze.
- Custom domain enterprise only
- Custom domains are listed among Enterprise-only functionality.
- Dedicated phone number addon
- A paid add-on gives the AI agent a dedicated inbound phone number.
- Education discount 50 percent
- Educational institutions get the same 50% discount on paid tiers.
- Form count limit
- Plans cap the number of active forms, from 5 on Starter to 100 on Gold.
- Form field limit
- Plans cap the number of elements and widgets allowed on a single form.
- Form view quota
- Form views count every page load account-wide against a monthly limit.
- Google cloud and aws hosted
- FAQ says Jotform uses Google Cloud and AWS with no in-house servers.
- HIPAA compliance optional
- HIPAA features like encryption, auditing and PHI segmentation are Gold and Enterprise only.
- Immediate downgrade limits
- Downgrading applies the lower limits immediately, with unused time credited.
- Jotform branding on free
- Starter plan forms and signed documents carry Jotform branding.
- No free trial of paid plans
- FAQ states there is no trial period for paid plans, only the free Starter tier.
- No indian payment gateway
- The payment list has no Razorpay, Paytm, Cashfree or PayU despite years of requests.
- No india phone number
- The dedicated number country list excludes India entirely.
- No INR pricing
- No INR-billed plan is listed, so Indian buyers carry forex markup.
- Nonprofit discount 50 percent
- Nonprofits get 50% off Bronze, Silver and Gold and 30% off Enterprise.
- No overage charges
- Hitting a limit disables the form instead of billing a surprise overage.
- No seat sharing
- Three colleagues each needing a login means three separate subscriptions.
- Not for high traffic embeds
- An embedded form on a busy marketing site burns the view quota on page loads.
- No UPI payment
- There is no UPI option, only an international card or PayPal.
- Oldest submission auto deleted
- Exceeding total submission storage deletes the oldest response to make room.
- Payment submission limit
- Payments collected through forms are metered as a separate monthly limit.
- Phone number not reclaimable
- FAQ says a deactivated phone number can never be reactivated.
- Phone numbers us uk canada only
- Dedicated numbers can only be selected from the US, UK or Canada.
- Quote only enterprise tier
- Enterprise is custom priced and routes to Contact Sales.
- Single user below enterprise
- Enterprise is described as the only multiuser Jotform plan.
- Submission quota
- Monthly submission limits are the primary metered dimension per plan.
- Tax id exemption at checkout
- Entering a valid Tax ID removes tax during the checkout process.
- Tax inclusive checkout
- Payments automatically include tax unless a valid Tax ID is supplied.
- Upgrade only promotions
- Seasonal discounts apply only when upgrading to a higher yearly tier.
- Usd or eur billed
- Jotform charges in US dollars, or euros if you are in Europe.
- Views counted on page load
- Refreshes and bot traffic burn the view quota, blocking submissions when exceeded.
Source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
- Jotform pricinghttps://www.jotform.com/pricing/
- Jotform pricing page (Free Starter plan details)https://www.jotform.com/pricing/
- Jotform features page (capabilities, integrations, payment gateways)https://www.jotform.com/features/
- Jotform community: online payment options for Indian users / Razorpay requestshttps://www.jotform.com/answers/2455589-online-payment-option-for-indian-users
- Jotform community: Razorpay integration request threadhttps://www.jotform.com/answers/2429660-payment-integration-razorpay-payment-integration-request
- Jotformhttps://www.jotform.com/
Verified against the sources above. How we research & rate software →
Jotform questions
Does Jotform give a GST invoice in India?
- Jotform does not issue an India GST invoice. A GST-registered business can still reclaim the 18% through the reverse-charge route by raising a self-invoice, but there is no vendor GST invoice to claim against directly.
Is Jotform good for Indian small businesses?
- It suits no-code teams needing forms, surveys, and lead-capture pages fast. It bills in a foreign currency with no India GST invoice, so expect the card forex markup and reverse-charge GST paperwork. It is not the right pick for Indian teams that need several named editors on one account, because seat sharing does not exist below Enterprise and each editor needs a paid plan.
Does Jotform have a free plan?
- Jotform lists a free plan, but check the official pricing page for current usage limits before choosing it.
What users say
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