CallHippo
Virtual phone system and call-centre software with numbers in many countries and CRM integrations.
- Starts at
- ₹1,900/user/mo
- Sources
- 2 cited
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View all stacksStackIndia StackIndia StackIndia Support & Messaging / Voice & Call AgentsMade in India✓ Verified Support & Messaging / Chatbots & AssistantsMade in India✓ Verified 
Support & Messaging / Help Desk & TicketingMade in India✓ Verified 
WhatsApp Business messaging and marketing platformsMade in India✓ Verified 
WhatsApp Business messaging and marketing platformsMade in India✓ Verified 
Support & Messaging / Voice & Call AgentsMade in India✓ Verified 
WhatsApp Business messaging and marketing platformsMade in India✓ Verified 
Support & Messaging / Voice & Call AgentsMade in India✓ Verified 
WhatsApp Business messaging and marketing platformsMade in India✓ Verified 
Support & Messaging / Voice & Call AgentsMade in IndiaCurated Support & Messaging / Voice & Call AgentsMade in IndiaCurated Support & Messaging / Voice & Call AgentsMade in IndiaCurated Support & Messaging / Chatbots & AssistantsMade in IndiaCurated 
Support & Messaging / Customer Support AIMade in IndiaCurated 
Support & Messaging / Customer Support AIMade in IndiaCurated WhatsApp Business messaging and marketing platforms✓ Verified 
WhatsApp Business messaging and marketing platformsMade in India✓ Verified 
Support & Messaging / Help Desk & Ticketing✓ Verified WhatsApp Business messaging and marketing platformsMade in India Support & Messaging / Customer Support AI✓ Verified 
WhatsApp Business messaging and marketing platforms✓ Verified 
Support & Messaging / Customer Support AI✓ Verified 
Support & Messaging / Customer Support AI✓ Verified 
Support & Messaging / Help Desk & Ticketing✓ Verified 
Support & Messaging / Chatbots & Assistants✓ Verified 
Support & Messaging / Chatbots & Assistants✓ Verified 
Support & Messaging / Chatbots & Assistants✓ Verified 
Support & Messaging / Chatbots & Assistants✓ Verified 
Support & Messaging / Customer Support AI✓ Verified 
Support & Messaging / Customer Support AI✓ Verified 
Support & Messaging / Chatbots & Assistants✓ Verified 
Support & Messaging / Help Desk & Ticketing✓ Verified 
Support & Messaging / Help Desk & Ticketing✓ Verified 
Support & Messaging / Customer Support AICurated 
FindThatSoftwareSoftware catalog
Back to categoriesSupport & Messaging software for Indian businesses
Answer customers faster: help desks, chatbots, AI support and voice agents, plus WhatsApp Business tools, compared on India pricing, GST and free plans.
Quick answer
CallHippo is the strongest overall fit we list for Support & Messaging, best suited for sales/support teams needing virtual numbers.
Freshchat is the main alternative, stronger when you need Indian businesses wanting live chat + bots.
Every option below lists its pricing caveats and a last-verified date, so you can confirm the details before you buy.
Paid plans start around $1 usage-based, though final pricing depends on team size and add-ons. 11 of 34 tools offer a free plan you can start on. Always confirm current pricing on the vendor site before buying.
Compare
Support & Messaging tools at a glance
| Tool | Best for | Starts at | Free option | Data status |
|---|---|---|---|---|
| CallHippo | Sales/support teams needing virtual numbers | ₹1,900/user/mo | Free plan | Source checked 29 Jul 2026 |
| Freshchat | Indian businesses wanting live chat + bots | ₹1,499/user/mo | Free plan | Source checked 29 Jul 2026 |
| Zoho Desk | Indian SMBs using the Zoho suite | ₹420/user/mo | Free plan | Source checked 29 Jul 2026 |
| AiSensy | Indian SMBs running WhatsApp broadcasts and promotions | ₹1,350/mo | Free plan | Source checked 29 Jul 2026 |
| Gallabox | Indian SMBs selling/supporting on WhatsApp | ₹2,399/mo | Free trial | Source checked 29 Jul 2026 |
| MyOperator | Indian SMBs wanting professional call handling | ₹5,000/mo | Free trial | Source checked 29 Jul 2026 |
26 of 34 tools here are source-checked against vendor pages. The rest are curated listings pending review, so verify their details before deciding.
Subcategories
WhatsApp Business
8WhatsApp Business messaging and marketing platforms
Customer Support AI
8Support & Messaging / Customer Support AI
Chatbots & Assistants
7Support & Messaging / Chatbots & Assistants
Voice & Call Agents
6Support & Messaging / Voice & Call Agents
Help Desk & Ticketing
5Support & Messaging / Help Desk & Ticketing
Related software stacks
Goal-first pipelines that use tools from this category.
Software stack to automate customer support for an online store in India
Stand up a help desk as the backbone, put an AI agent trained on your policies in front of it, automate WhatsApp because that is where Indian shoppers message, add voice only for COD and delivery issues, and measure CSAT.
- Tools in stack
- 18
Read the record →
Software Stack To Set Up Sales CRM And WhatsApp Support For A 10-person D2C Brand In India
Track every lead and order in an INR-billed CRM like Bigin or Zoho CRM, run sales and support on WhatsApp through an India-built API tool like Interakt or Gallabox, and back it with a help desk and cloud telephony so nothing falls through the cracks.
- Tools in stack
- 12
Read the record →
Software stack to automate WhatsApp leads in India
Move WhatsApp onto the official Business API with a shared inbox, auto-reply and qualify with a no-code bot, pull leads from your forms and ads into the same place, follow up so none go cold, and collect payment with a UPI link in the chat.
- Tools in stack
- 12
Read the record →
Explore by need
The catalog
All 34 Support & Messaging tools
Price/mo:
Freshchat
Live chat and AI chatbot software from Freshworks for website, app, and messaging support.
- Starts at
- ₹1,499/user/mo
- Sources
- 2 cited
Zoho Desk
Help desk and ticketing software from Zoho with automation, SLAs, and AI, integrated with the Zoho suite.
- Starts at
- ₹420/user/mo
- Sources
- 2 cited
AiSensy
WhatsApp marketing platform built on the official WhatsApp Business API for broadcasts, chatbots, and team inbox.
- Starts at
- ₹1,350/mo
- Sources
- 3 cited
Gallabox
Indian WhatsApp Business platform with a shared team inbox, no-code chatbots and commerce tools.
- Starts at
- ₹2,399/mo
- Sources
- 2 cited
MyOperator
Indian cloud call-management platform with IVR, virtual numbers, and call tracking for SMBs.
- Starts at
- ₹5,000/mo
- Sources
- 2 cited
DoubleTick
Indian WhatsApp marketing and sales tool with broadcasts, shared inbox, catalogs and automation.
- Starts at
- ₹3,000/mo
- Sources
- 2 cited
Exotel
Indian cloud telephony and customer-engagement platform for calls, IVR, and SMS at scale.
- Starts at
- ₹9,999 one-time
- Sources
- 2 cited
Interakt
WhatsApp Business platform by Jio Haptik for commerce, marketing automation, and sales on WhatsApp.
- Starts at
- ₹999/mo
- Sources
- 3 cited
A
Acefone
Cloud telephony and VoIP provider with virtual numbers, IVR, and contact-centre features.
- Starts at
- ₹1,599/user/mo
- Sources
- 2 cited
K
Knowlarity
Indian cloud telephony provider offering virtual numbers, IVR, and cloud contact-centre tools.
- Starts at
- ₹1,400/mo
- Sources
- 2 cited
O
Ozonetel
Indian cloud contact-centre (CCaaS) platform with IVR, call routing, and CRM integrations.
- Starts at
- Custom
- Sources
- 2 cited
Engati
No-code, WhatsApp-first chatbot builder for small and mid-size businesses wanting bots across many channels.
- Starts at
- Freemium
- Sources
- 3 cited
Haptik
Enterprise conversational AI for support, sales, and WhatsApp automation, built for large India-based and global brands.
- Starts at
- Custom
- Sources
- 3 cited
V
Verloop.io
Bengaluru-built conversational AI for customer support automation across WhatsApp, web, and voice.
- Starts at
- Custom
- Sources
- 3 cited
Gupshup
Large India-origin conversational messaging platform and WhatsApp Business Solution Provider (BSP), strongest at high-volume messaging.
- Starts at
- ₹5,000/mo
- Sources
- 2 cited
Zoko
WhatsApp commerce and team-inbox platform built for D2C/Shopify sellers, with catalogs, broadcasts, and conversation-based pricing.
- Starts at
- $49.99/mo
- Sources
- 2 cited
F
Freshdesk
Help desk and ticketing software from Freshworks for multichannel customer support.
- Starts at
- ₹1,499/user/mo
- Sources
- 2 cited
C
ConvoCrew
AI WhatsApp inbox for Indian SMBs on the Cloud API, with Cal.com booking and Razorpay or Cashfree payment links.
- Starts at
- ₹2,399/mo
Agentforce Service Agent
Salesforce's autonomous AI customer-service agent on the Salesforce platform; handles support across chat, SMS, and voice, grounded in your data.
- Starts at
- $5/user/mo
- Sources
- 2 cited
Wati
End-to-end WhatsApp Business API platform with a shared team inbox, chatbots, and broadcasts.
- Starts at
- ₹2,199/mo
- Sources
- 2 cited
Yellow.ai
Indian enterprise conversational AI platform for automating support and engagement across channels.
- Starts at
- Freemium
- Sources
- 2 cited
Chaindesk
No-code AI chatbot platform that trains a support agent on your data and deploys it to websites, WhatsApp, Slack, and Shopify.
- Starts at
- $49/mo
- Sources
- 2 cited
Help Scout
Shared-inbox help desk focused on simple, human customer support for small teams.
- Starts at
- $25/user/mo
- Sources
- 2 cited
Landbot
No-code conversational chatbot builder for websites and WhatsApp with a visual flow editor.
- Starts at
- €32/mo
- Sources
- 2 cited
Tawk.to
Free live chat software with a shared inbox and basic chat widget for websites.
- Starts at
- $1 usage-based
- Sources
- 2 cited
Tidio
SMB-friendly live chat and chatbot platform with AI, popular with small ecommerce stores.
- Starts at
- $24.17/mo
- Sources
- 2 cited
Expertise AI
AI GTM/sales platform (formerly Chatsimple) with a website agent that engages and identifies visitors, qualifies inbound leads, and books meetings 24/7; integrates with HubSpot and Salesforce.
- Starts at
- $24/mo
- Sources
- 2 cited
Forethought
AI agent platform for customer support automation - ticket resolution, triage, and agent copilot across chat, email, and voice. Now part of Zendesk.
- Starts at
- Custom
- Sources
- 2 cited
Outverse
Enterprise platform for deploying and governing AI customer-service agents across email, chat, voice, and APIs, with observability and compliance controls.
- Starts at
- Custom
- Sources
- 2 cited
Intercom
Customer messaging and AI support platform with live chat, bots, and the Fin AI agent.
- Starts at
- $29/user/mo
- Sources
- 2 cited
HappyFox
Help desk and ticketing software with automation, SLAs, and asset management for support teams.
- Starts at
- $21/user/mo
- Sources
- 2 cited
Zendesk
Enterprise customer service platform with ticketing, messaging, and AI-powered support.
- Starts at
- $19/user/mo
- Sources
- 2 cited
Zowie
Enterprise AI agent platform for customer service across chat, voice, email, and contact center, with a decision engine and multi-LLM support.
- Starts at
- Custom
- Sources
- 2 cited
No tools match these filters.
Compare alternatives
Support & Messaging alternatives, tool by tool
Already using one of these? See the practical, source-backed alternatives weighed for India-first buyers.
Questions
Support & Messaging software FAQ
What is the best Support & Messaging software for Indian businesses?
CallHippo is the strongest overall fit we list for Support & Messaging, best suited for sales/support teams needing virtual numbers. Freshchat is the main alternative, stronger when you need Indian businesses wanting live chat + bots. Every option below lists its pricing caveats and a last-verified date, so you can confirm the details before you buy.
How much does Support & Messaging software cost?
Paid plans start around $1 usage-based, though final pricing depends on team size and add-ons. 11 of 34 tools offer a free plan you can start on. Always confirm current pricing on the vendor site before buying.
Which Support & Messaging tools offer a free plan or trial?
CallHippo, Freshchat, Zoho Desk, AiSensy, Gallabox, and MyOperator offer a free plan or trial, so you can test the workflow before committing budget.
Which Support & Messaging tools give a GST invoice in India?
CallHippo, Freshchat, Zoho Desk, AiSensy, Gallabox, and MyOperator issue a GST-compliant tax invoice, so a GST-registered business can claim the 18% GST back as input tax credit. 19 of 34 tools listed here are GST-invoice ready; for the rest, a foreign tool's GST is still recoverable through the reverse-charge self-invoice (see each tool's pricing page).
How does FindThatSoftware rank Support & Messaging tools?
26 of 34 tools here are source-checked against vendor pages. The rest are curated listings pending review, so verify their details before deciding. We rank tools by fit to this category and India-operational signals (India-based vendor, GST invoicing, INR billing, verified data); placement is never for sale.