Standard rate, per message
Per message
no fixed monthly price · rates below
you pay only when a message is delivered
Behafhas no monthly sticker price, which is why most directories list it as "custom" and leave you guessing. It bills per message, so your real cost depends on volume. 18% GST applies on the fee, and a registered business reclaims it as input credit.
Published standard rates, as verified from the vendor's own charges page. Rates exclude 18% GST and are negotiable at volume.
| Plan | Billing | What you pay |
|---|---|---|
| Founding 100 | per message | 5 percent of order value plus a fixed 5 rupees per shipped order, plus 18 percent GST on that fee. No setup or monthly fee. Includes the WhatsApp store on Behaf's number, the AI sales agent, PayU payment charges, COD confirmation, Shiprocket booking and customer records. Shipping is extra from your Shiprocket wallet. |
| Standard | per message | 10 percent of order value plus a fixed 5 rupees per shipped order, plus 18 percent GST on that fee. No setup or monthly fee. Same inclusions as the Founding 100 rate; shipping is extra from your Shiprocket wallet. |
Behaf bills in rupees per shipped order, as a percentage of order value plus a small fixed amount, with 18% GST added on that fee; the first 100 brands keep the lower percentage for life and later brands pay double the percentage. There is no monthly or setup fee, shipping and return-to-origin charges come separately from your Shiprocket wallet, and the fee is still owed on orders that ship and come back. Prepaid money is held and paid out 7 days after the order minus the fee, COD fees are taken from your next prepaid payout or invoiced for payment within 7 days, and refunds to buyers follow your own policy. Sellers who join on a GST enrolment number instead of a GSTIN must keep their sales within their own state, and the terms say a reversed or refunded buyer payment may be adjusted against your payouts.
A monthly plan is capped; a per-messagerate is not. At low volume a percentage rate is the cheaper deal, and past a certain point a flat monthly tool wins. Model your own volume before assuming "no monthly fee" means cheaper.
GST is charged on the message fee, not on the full value you process. A registered business reclaims it as input credit, so the fee before GST is the number that matters. Only an unregistered buyer bears the full 18%.
Indicative, not a quote. Published rates are standard retail rates for a new account and are commonly negotiated down at volume. Confirm current rates with the vendor before you commit. Rates last verified Oct 21, 2026.
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