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Better Stack
Combined uptime monitoring, incident management, logs, metrics, and traces platform with status pages and on-call.
✓ Curated profile5 sources cited
Spec sheet
All-in India price
₹2,429/mo
For a registered business, billed yearly, $25/mo sticker
- Free plan
- Available
- Free trial
- Not listed
- Status
- Curated 12 Nov 2026
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Claim this listingFindThatSoftware verdictEditorial ruling
Shortlist Better Stack if you run a web product and want uptime alerts, on-call, a status page and logs from one vendor instead of stitching three or four tools together. The free plan is genuinely useful for a side project, and a single responder license unlocks the whole platform for a small team.
Read the full verdict
Before paying, estimate your monthly log and trace volume and pick your data region carefully, because Singapore, the region closest to India, costs roughly three and a half times the Germany region for the same bundle. Billing is in US dollars by card through Stripe, and nothing on the vendor site mentions GST invoices, so assume you will handle reverse charge yourself. Against Datadog or a Grafana plus PagerDuty setup, you trade some depth and ecosystem for a simpler, cheaper bill at small scale.
FindThatSoftware has manually reviewed this listing against 5 public sources. Check source links before buying because pricing and availability can change.
In short
Better Stack is listed under Developer Tools, reviewed for Indian buyers. All-in it runs about ₹2,429/mo for a GST-registered business ($25/mo sticker plus about 3.5% card forex). FindThatSoftware rates it best for small teams consolidating uptime, on-call, and logs into one tool; a poor fit for healthcare teams that need HIPAA compliance, which the vendor says it does not offer.
What Better Stack costs in India
The rupee price a business actually pays, after the card forex markup, with GST shown both ways.
True India price
Registered business, per month, billed yearly
₹2,429
Better Stack advertises $25/mo. A GST-registered business in India pays about ₹2,429 a month (₹29,144/yr) once the roughly 3.5% card forex markup is added, with GST reclaimed as input credit. If you cannot reclaim GST, it is about ₹2,866 a month.
- Sticker price
- $25/mo
- Card forex markup
- about 3.5% over mid-market
- GST
- 18%, reclaimable if registered
- Registered per month
- ₹2,429
- Registered per year
- ₹29,144
- If you can't reclaim GST
- ₹2,866
- Try first
- Has a free plan, so you can start without a card.
- Watch for
- Billing is in US dollars through Stripe, monthly or annually, with annual saving roughly two months a year.
More
Paid seats are per responder license; telemetry is a region-priced bundle or per GB usage, and add-ons such as extra status pages, call routing and audit logs are separate monthly lines. The vendor offers a 60 day money-back guarantee, its terms say fees exclude all taxes, and nothing mentions GST, so check the region selector before comparing prices because the page defaults to Germany.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.
Full India pricing breakdownPaying for more than Better Stack? See your whole stack's real India cost and where you could switch to save.
Audit your spendWho Better Stack fits
What it is, what you gain, what you give up, and who should look elsewhere.
What is Better Stack?
Better Stack is run by Better Stack, Inc., a Delaware company, and sells a hosted observability and incident platform. One account covers uptime and cron monitoring, on-call scheduling with phone and SMS alerts, branded status pages, and telemetry for logs, metrics, traces, error tracking, session replay and web events. A Slack-native AI SRE agent can investigate incidents using that data, charged by model usage. Telemetry is priced by region, with Germany (the default EU region) cheapest and Singapore the most expensive. The vendor says it is SOC 2 Type II and GDPR compliant, and its own FAQ says it is not HIPAA compliant.
What you gain, and what you give up.
The case for
- Free plan covers 10 monitors and heartbeats, a status page, error tracking and small log and trace volumes
- Uptime, on-call, status pages, logs, traces and errors live in one account, and non-responder team members are free
- Telemetry is pay as you go per GB beyond bundles, with a 60 day money-back guarantee on paid plans
The catch
- Billed in US dollars by card; no mention of GST invoices or INR billing anywhere on the vendor site
- Telemetry price depends on data region, and Singapore costs about three and a half times Germany for the same volume
- Status page extras like white-label, SSO, IP allowlisting and custom email domain are each a separate per page monthly charge
- Free plan keeps logs, traces and web events for only 3 days, and the AI SRE agent is billed by model usage with prices shown only in the app
Best for
- Small teams consolidating uptime, on-call, and logs into one tool
- Startups wanting status pages and incident management bundled with monitoring
- Teams seeking a cheaper, broader alternative to Datadog or PagerDuty
Who should avoid it
- Healthcare teams that need HIPAA compliance, which the vendor says it does not offer
- Teams that must keep logs in India, since only EU, US and Singapore regions are listed
- Buyers who want a single flat monthly price with no usage or per GB math
India readiness
How well Better Stack fits an Indian business operationally, from the verified pricing and company facts we hold.
- –GST invoice
Not verified yet.
- ✗Bills in INR
Priced in a foreign currency, so your card or bank adds forex conversion on top.
- ✗India HQ
Headquartered outside India, so check support hours and India-specific features.
Compare Better Stack
How it stacks up on what we verified, the tools buyers weigh it against, and where it appears in our guides.
How Better Stack compares
Against the 5 other app monitoring tools we list, from what we verified on each vendor’s own pages.
Less common among the other app monitoring tools
Recorded for Better Stack and for at most a third of the 5 others we list.
- Audit log
- Csv export
- Error tracking
- Escalation policies
- Funnel analysis
- Incident management
- Product analytics
- Push notifications
This compares only the capabilities enough rival tools share for a comparison to mean anything, roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.
Similar tools to Better Stack
Compare practical options in the same category by price, fit, and caveats.
What we verified about Better Stack
Read from Better Stack’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
What Better Stack does
Features we confirmed98
- Uptime monitoring
- External uptime monitoring is the flagship product with 10 monitors free
- Status page
- One branded status page on status.yourdomain.com is included free
- Session replay
- 5,000 session replays are included with 90 day retention
- Scim provisioning
- SCIM user provisioning is listed among security capabilities
- REST API
- A REST API is listed for uptime, status pages and heartbeats
- Real user monitoring
- Real user monitoring covers session replay, web vitals and analytics
- Rbac
- Role-based access control is listed under the security section
- Push notifications
- Push notifications via the iOS and Android apps are included
- Product analytics
- Web events auto-capture user events and let you explore funnels
- MCP server
- A robust MCP server is offered so agents can query the platform
- Log management
- Log management aggregates structured logs from anywhere in the stack
- Incident management
- Incident management with timelines and ownership is a core module
- Funnel analysis
- Visualise funnels is listed as a web events capability
- Escalation policies
- Advanced incident escalations are listed under on-call features
- Error tracking
- Error tracking is included with 100,000 exceptions free per month
- Distributed tracing
- Tracing is a first-class product described as OpenTelemetry-native
- Csv export
- Export to CSV is listed under the reporting and analytics add-on
- Audit log
- Audit logs are a paid add-on at 250 dollars per month
- AI generated dashboards
- Create dashboards with AI is listed under the AI SRE module
- AI opens github pull requests
- AI SRE can create GitHub pull requests as part of remediation
- AI post mortems
- AI post-mortems are offered across uptime, on-call and call routing
- AI sre agent
- AI SRE is a Slack-native agent doing agentic root cause analysis
- Anomaly detection alerts
- Anomaly detection alerts exist for logs and for metrics
- Aws direct connect ingestion
- Ingestion via AWS Direct Connect is priced at 0.04 dollars per GB
- Bring your own s3 bucket
- Hosting data in your own S3 bucket costs 250 dollars monthly
- Browser memory tracking
- Chrome RAM consumption tracking is an unusual listed web events metric
- Call transcripts
- Call routing includes call transcripts and a welcome message
- Channel per incident
- Paid incident workflows create a dedicated Slack channel per incident
- Configurable error grouping
- Configurable error merging lets you control how exceptions group
- Core web vitals tracking
- Web vitals are captured as part of the web events product
- Cron job monitoring
- Heartbeats monitor scheduled jobs like cron and serverless workers
- Custom vpc deployment
- Custom VPC and custom cluster deployment are enterprise-only options
- Dns monitoring
- DNS server monitoring is included in the uptime monitoring feature set
- Domain expiry monitoring
- TLD expiration monitoring warns before a domain lapses
- Drag drop query builder
- A drag and drop query builder is offered across telemetry products
- Ebpf instrumentation
- Tracing is advertised as eBPF-based, needing no code changes
- Email protocol monitoring
- POP3, IMAP and SMTP checks are listed under uptime monitoring
- Embed charts in status page
- Telemetry charts can be embedded directly into the public status page
- Embeddable status badge
- An embeddable image badge and system status widget are offered
- Error screenshots
- Screenshots of errors are captured on failing uptime checks
- Geo IP enrichment
- Built-in geo IP enrichment is listed under logs and traces
- Heartbeat grace period
- Heartbeats have a configurable grace period before firing an incident
- Import datadog dashboards
- Importing Datadog dashboards is listed as a migration feature
- Import grafana dashboards
- AI SRE module can import existing Grafana dashboards
- Inbound call routing
- Call routing sends incoming phone calls to the current on-call person
- Incident merging
- Smart incident merging groups related alerts into one incident
- Infrastructure monitoring
- Infrastructure monitoring is a listed platform module with ready dashboards
- IP allowlisted status page
- IP allowlisting for status pages is priced at 250 dollars per page monthly
- Javascript data transformation
- Transform data with JavaScript is listed under logs and traces
- Keyword checks
- HTTP(s) keyword checks are listed as an uptime monitoring feature
- Live tail
- Real-time live tail is listed for logs and for web events
- Logs to metrics
- Convert logs to metrics is an explicit log-management feature
- Long term s3 archival
- Long-term archival to S3 is listed for logs and web events
- Maintenance windows
- Maintenance windows suppress alerts during planned work
- Metrics storage
- 30 GB metrics included free, retention priced per GB per month
- Mobile alerting apps
- Dedicated iOS and Android apps deliver incident notifications
- Mtta mttr reporting
- Reporting add-on tracks MTTA, MTTR and other incident KPIs
- Multi location checks
- Multi-location and geo-specific checks are listed under uptime monitoring
- On call scheduling
- On-call calendars, duties and rotations are built into the responder licence
- One second check resolution
- Heartbeat monitoring supports resolution down to one second
- Opentelemetry native
- Both tracing and infrastructure monitoring are labelled OpenTelemetry-native
- Password protected status page
- Status page password authentication is a 50 dollar per page add-on
- Phone call alerts
- Unlimited phone call alerts are included with every responder licence
- Pii anonymisation
- Anonymize PII is offered for logs and for web events
- Ping monitoring
- Ping monitoring is explicitly listed under external monitoring
- Playwright artifact inspection
- You can inspect Playwright artifacts and interactive snapshots after a failure
- Playwright codegen
- Transaction checks can be generated with Playwright Codegen
- Prometheus ingest
- Metrics can be collected via Prometheus or OpenTelemetry
- Promql support
- Pricing page states logs and traces can be queried using PromQL
- Release tracking
- Release tracking is listed among error tracking features
- Replay pii masking
- Sensitive HTML elements can be excluded from session replays
- Replay sampling
- Optional sampling is built into session replay to control volume
- Schemaless log storage
- Schema-less storage is called out for both logs and web events
- Search engine opt out
- Status pages can be opted out of Google Search indexing
- Sentry sdk compatible
- Error tracking is explicitly Sentry SDK-compatible for easy migration
- Shareable dashboards
- Shareable dashboards recur across logs, metrics and web events
- Slack native incident workflow
- Channel and thread based incident workflows resolve incidents inside Slack
- Sla sli reporting
- SLA and SLI indicators plus historical uptime SLA are in the reporting add-on
- SMS alerts
- Unlimited SMS alerting is included with the responder licence
- Snooze errors
- Snoozing individual errors is an error tracking feature
- Spend alerts and limits
- Spending alerts and limits help control usage-based telemetry cost
- Sql log querying
- Logs, metrics and web events can all be queried with SQL
- Ssl certificate monitoring
- SSL monitoring is listed among uptime monitoring capabilities
- Status page custom css js
- Custom CSS and JavaScript on status pages costs 15 dollars per page monthly
- Status page i18n
- Multi-language i18n support for status pages is listed in beta
- Status page SSO
- Single sign-on for private status pages is a 250 dollar per page add-on
- Status page subscribers
- 1,000 status page subscribers included, extra thousands cost 40 dollars monthly
- Synthetic browser monitoring
- Hosted Playwright transaction checks run a real browser against your site
- Tcp udp port monitoring
- TCP/UDP port monitoring appears in the uptime feature list
- Team level isolation
- Team-level isolation separates data between teams in one account
- Terraform provider
- A Terraform provider is available across every monitoring module
- Thirty second check frequency
- Uptime section states checks run up to every 30 seconds
- Token metered AI
- AI SRE chat is billed at 5 dollars per million tokens
- Traceroute mtr diagnostics
- Traceroute and MTR diagnosis is offered for network fault finding
- Two factor enforcement
- Two-factor authentication with enforcement is offered on the platform
- Vrl log transformation
- Logs can be transformed with VRL before storage
- Webhook alerts
- Webhook notifications are available on uptime, heartbeats and status pages
- White label status page
- Removing the Powered by Better Stack footer costs 250 dollars per page monthly
What people use it for2
- Debug production incidents
- Correlated logs, traces, errors and replays support root cause work
- Replace pagerduty
- Built-in on-call and escalations cover the PagerDuty job, with a PagerDuty integration for transition
Works with52
- Zendesk
- Zendesk tickets can be updated when incidents are created
- Zapier
- Zapier workflows can be triggered from Better Stack updates
- Vercel
- Vercel is a documented log source integration
- Typeform
- Incidents can be created from Typeform entries
- Trello
- Trello cards get comments when incidents are created or updated
- Slack
- Slack integration is central to incident management and the AI SRE agent
- Sentry
- AI SRE module lists connecting Sentry as a data source
- Postgresql
- PostgreSQL database logs are a documented log source
- Pagerduty
- Integrations page lists sending Better Stack incidents to PagerDuty
- Opentelemetry
- Traces, metrics and infrastructure ingestion are OpenTelemetry-native
- Notion
- AI SRE module lists connecting Notion alongside Linear
- Mysql
- MySQL logs are listed among supported log sources
- Mongodb
- MongoDB logs can be sent to Better Stack
- Mixpanel
- Status pages are documented as integrating with Mixpanel
- Microsoft teams
- MS Teams incident posting and workflows are listed throughout
- Microsoft outlook
- Outlook calendars can drive on-call scheduling
- Microsoft azure
- Microsoft Azure is listed as a cloud monitoring integration
- Linear
- Linear is connected for AI SRE and error tracking workflows
- Kubernetes
- Kubernetes container logs are a supported log source
- Jira
- Jira can both create incidents and receive error tracking links
- Intercom
- Status pages are documented as integrating with Intercom
- Google cloud
- GCP Monitoring alerts are a listed incident source
- Google calendar
- On-call duties can be scheduled from Google Calendar
- Github
- AI SRE can open GitHub pull requests from an investigation
- Front
- Front messages can be sent on new incidents
- Docker
- Docker container logs are a supported ingestion source
- Digitalocean
- DigitalOcean hosted apps are a listed log source
- Datadog
- Datadog alerts create incidents and Datadog dashboards can be imported
- Cursor
- Error tracking lists Cursor integration for AI-assisted fixes
- Claude code
- Error tracking is advertised as integrated with Claude Code
- Asana
- Incidents can be converted into Asana tasks
- Amazon s3
- Data can be hosted and archived in your own S3 bucket
- Amazon ecs
- Amazon ECS cluster logs are a supported source
- Apache
- Apache2 logs are listed as an ingestion source
- Aws cloudwatch
- Amazon CloudWatch alarms create Better Stack incidents
- Cloudflare
- Cloudflare logs can be received by Better Stack
- Drift
- Status pages list a Drift integration for customer chat
- Fluent bit
- Fluent Bit is listed for forwarding logs to Better Stack
- Fluentd
- Fluentd is a supported log forwarder
- Grafana
- Grafana alerts create incidents and Grafana dashboards can be imported
- Heroku
- Heroku appears both as a log source and an incident source
- Logstash
- Logstash log forwarding is documented
- New relic
- New Relic is listed under infrastructure monitoring integrations
- Nginx
- Nginx access and error logs are a supported source
- Prometheus
- Prometheus both creates incidents and feeds metrics ingestion
- Redis
- Redis is listed as a supported log source
- Render
- Render app logs can be forwarded to Better Stack
- Splunk on call
- Splunk On-Call is a listed incident management integration
- Syslog ng
- Syslog forwarding via syslog-ng is supported
- Terraform
- A first-party Terraform provider covers monitors and status pages
- Vector
- Vector is a supported log forwarding agent
- Zabbix
- Zabbix can create Better Stack incidents
Terms, compliance and how you buy32
- SOC 2 certified
- FAQ confirms SOC 2 Type 2 compliance with report available under NDA
- Self serve signup
- Sign up and start for free buttons need no sales conversation
- GDPR compliant
- FAQ confirms GDPR compliance with a data processing agreement
- Encryption at REST and in transit
- FAQ states AES-256 at rest and TLS in transit
- Annual discount
- Annual billing is advertised as roughly two months free, 22 to 25 percent
- Add on heavy pricing
- SSO, audit logs, white-labelling and reporting are each separately priced
- Aggressively priced vs incumbents
- Marketing repeatedly benchmarks price against Datadog, Sentry and PostHog
- AI native positioning
- AI SRE, AI post-mortems and MCP server are front and centre in the platform menu
- Call routing numbers limited to western countries
- Call routing numbers are available for USA, CA, EU and UK only
- Custom data location for enterprise
- FAQ says custom data locations are available for enterprise accounts
- Developer and sre audience
- Product surface, docs and Terraform provider target SRE and DevOps buyers
- Eu data residency default
- FAQ states data is stored in EU regions by default for GDPR
- Expensive white labelling
- Removing the vendor footer from a status page costs 250 dollars monthly
- Generous free tier
- Free plan gives 10 monitors, a status page, 100k exceptions and telemetry
- ISO 27001 data centres
- Data sits in DIN ISO/IEC 27001-certified data centres
- Mixed seat and usage pricing
- Cost combines responder licences with GB bundles, making forecasting hard
- No india data region
- Data region choices are US, Europe and Singapore only, no India option
- Not HIPAA compliant
- FAQ explicitly states Better Stack is currently not HIPAA compliant
- Per responder seat pricing
- Uptime and on-call are licensed at 34 dollars per responder monthly
- Quote only enterprise
- Enterprise tier is a custom quote via demo or an emailed quote form
- SAML SSO enterprise only
- Generic SAML SSO is marked enterprise rather than self-serve
- Short free tier retention
- Free plan retains logs, traces and web events for only 3 days
- Singapore data region
- Quote form offers United States, Europe or Singapore data regions
- Sixty day money back guarantee
- Pricing page headline offers a 60 day money-back guarantee
- SSO is a paid addon
- Only Google SSO is included; Azure and Okta cost 5 dollars per user
- Standards based no lock in
- Pricing page claims no vendor lock-in on the back of OpenTelemetry and S3 export
- Third party penetration tested
- FAQ describes regular third-party penetration testing and code review
- Thirty day bundle retention
- All telemetry bundles include 30 day retention by default
- Unlimited free team members
- Unlimited team members are free, only responders need a paid licence
- Usage based telemetry pricing
- Logs, traces, metrics and events are billed per GB ingested and retained
- Usd billed
- Every price on the pricing page is quoted in US dollars
- Us phone support line
- Footer lists a single US phone number, no India presence
Source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
- Better Stack official pricing pagehttps://betterstack.com/pricing
- Better Stack uptime FAQhttps://betterstack.com/docs/uptime/frequently-asked-questions/
- Better Stack privacy policyhttps://betterstack.com/privacy
- Better Stack product homepagehttps://betterstack.com/
- Better Stack terms of use (entity, taxes)https://betterstack.com/terms
Editorially curated, with deeper source-checking in progress. How we research & rate software →
Better Stack questions
Does Better Stack give a GST invoice in India?
- Whether Better Stack issues an India GST invoice is not verified yet. Foreign-billed tools usually don't, in which case a registered business reclaims GST via reverse charge; confirm the vendor's billing before you buy.
Is Better Stack good for Indian small businesses?
- It suits small teams consolidating uptime, on-call, and logs into one tool. It bills in a foreign currency, so expect the card forex markup on every charge. It is not the right pick for healthcare teams that need HIPAA compliance, which the vendor says it does not offer.
Does Better Stack have a free plan?
- Better Stack lists a free plan, but check the official pricing page for current usage limits before choosing it.
What users say
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