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Meya AI
Developer-focused chatbot platform for building customer-support bots using BFML and Python, with messaging-channel and helpdesk integrations.
✓ Source-checked profile2 sources cited
FindThatSoftware verdictEditorial ruling
Best for teams with developer resources that want code-level control over support bot logic and deployment rather than a no-code builder. That flexibility means real engineering effort to build and maintain, so it is overkill for simple FAQ bots. Validate the specific channel and helpdesk integrations you need, and confirm someone on your team can own the flows in code.
FindThatSoftware has source-checked this listing and keeps 2 public sources visible for buyer verification.
Should you use Meya AI?
Use it if dev teams building custom support bots. Avoid it if small businesses wanting a live chatbot cheaply, because the first plan that permits a production app costs 999 dollars monthly.
Spec sheet
- Starting price
- ₹9,824/mo$99/mo sticker
- Free plan
- Not available
- Free trial
- Available
- Status
- Source checked 29 Jul 2026
- Source trail
- 2 public sources
Work at Meya AI?
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Claim this listing →In short
Meya AI is a developer & data / developer tools for Indian buyers. All-in it runs about ₹9,824/mo for a GST-registered business ($99/mo sticker plus about 3.5% card forex). It does not issue an India GST invoice, so a registered business reclaims the GST via reverse charge. FindThatSoftware rates it best for dev teams building custom support bots, and a poor fit if small businesses wanting a live chatbot cheaply, because the first plan that permits a production app costs 999 dollars monthly.
The trade-off, weighed
What you gain, and what you give up.
The case for
- Every plan includes the full feature set, so a small team is never blocked from an integration by its tier
- The 14 day trial needs no card, and a developer can build against the real console before committing any spend
- Overage is priced per monthly active user down to 0.10 dollars at volume, so growth cost can be modelled in advance
The catch
- The 99 dollar Dev plan includes zero production apps, so shipping anything live means moving to the 999 dollar Pro plan
- Pro at 999 dollars monthly covers only 5,000 monthly active users, and every user past that bills as per user overage
- Pricing is dollar only with no rupee option, so an Indian buyer carries exchange rate risk on a 12,000 dollar yearly floor
- The platform expects developer work rather than drag and drop assembly, so a non technical team cannot launch a bot alone
True India price
Registered business, per month
₹9,824
Meya AI advertises $99/mo. A GST-registered business in India pays about ₹9,824 a month (₹1,17,892/yr) once the roughly 3.5% card forex markup is added, with GST reclaimed as input credit. If you cannot reclaim GST, it is about ₹11,593 a month.
- Sticker price
- $99/mo
- Card forex markup
- about 3.5% over mid-market
- GST
- 18%, reclaimable if registered
- Registered per month
- ₹9,824
- Registered per year
- ₹1,17,892
- If you can't reclaim GST
- ₹11,593
- Try first
- Free trial before you commit budget.
- Watch for
- Dev plan from $99/mo (500 MAU), scaling to higher tiers, with Partner on contact-sales. 14-day trial, no card. USD. Confirm on vendor site.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.
Full India pricing breakdownIndia readiness
How well Meya AI fits an Indian business operationally, from the verified pricing and company facts we hold.
- ✗GST invoice
No Indian GST invoice, so a registered business cannot claim input tax credit on the bill.
- ✗Bills in INR
Priced in a foreign currency, so your card or bank adds forex conversion on top.
- ✗India HQ
Headquartered outside India, so check support hours and India-specific features.
Paying for more than Meya AI? See your whole stack's real India cost and where you could switch to save.
Audit my stackOverview
What is Meya AI?
Meya is a developer-focused chatbot platform for building and launching customer support bots with human-agent handoff. Flows are built in a YAML-based language or Python with a visual editor and developer console, and it ships its own chat UI. It supports multi-environment deployment and integrates with messaging channels, helpdesks, and NLU providers.
Best for
- Dev teams building custom support bots
- Companies needing code-level bot control
- Teams wanting bot plus human handoff
Who should avoid it
- Small businesses wanting a live chatbot cheaply, because the first plan that permits a production app costs 999 dollars monthly
- Non technical marketing teams, because Meya assumes bot definition in code rather than a purely visual builder
What we verified about Meya AI
Read from Meya AI’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
Features we confirmed29
- Usage analytics
- Standard and advanced analytics in the console
- Secrets vault
- Meya Vault stores secrets, listed as a security feature
- Multilingual
- Multilingual runtime support in the plan feature table
- Human bot handoff
- Human/bot hybrid listed as a runtime feature on all plans
- Custom chat UI widgets
- Orb UI toolkit ships buttons, tiles, multiple choice and composer settings
- Built in user database
- Meya DB stores user and thread data natively
- Autoscaling production apps
- Production apps handle spiky traffic and need autoscaling
- Chatbot flow authoring
- Unlimited custom flows and components per plan copy
- Ci cd deploys
- GitHub Actions supported for deployments
- Custom app images
- Customizable app image builds listed in DevOps workflow
- Custom event handlers
- React to any event with custom code
- Dev staging prod environments
- Specialized dev, staging and prod app types
- Event driven architecture
- 3rd-gen event-oriented architecture with custom events
- Gridql log viewer
- Console includes a GridQL log viewer
- Hot reloading
- Dev apps support hot reloading for rapid flow changes
- In browser developer console
- In-browser developer console with CLI access advertised
- Llm powered support
- MeyaGPT product plus OpenAI GPT3 integration for support
- Local development mode
- Local development mode listed under programmability
- Markdown rich messages
- UI toolkit supports markdown-formatted text and icons
- Mobile chat sdk
- Meya Orb Mobile SDK embeds the assistant in Android and iOS apps
- One click deployments
- One-click app deployments with unlimited extensibility
- Python scripting
- Console has a BFML and Python code editor
- Sensitive data encryption
- Meya Sensitive Data encrypts user data and conversations
- Starter app templates
- Starter apps for Front, Twilio Flex, Salesforce and Zendesk
- Visual flow editor
- Visual flow editor listed in the design-time feature table
- Voice assistant integrations
- Voice assistant integrations listed in the runtime table
- Web chat sdk
- Meya Orb Web SDK embeds the assistant on your website
- Webhooks and API
- Meya API and Webhook gives external access to app resources
- Yaml flow language
- Flows written in BFML, a YAML-based bot flow language
What people use it for1
- Deflect support tickets
- Human-bot hybrid hands conversations to support agents
Works with36
- Zendesk
- Zendesk Support, Chat, Help Center and Sunshine integrations
- WhatsApp listed among messaging channel integrations
- WeChat listed among messaging channel integrations
- Twilio
- Twilio, Twilio Flex and Twilio Voice integrations available
- Telegram
- Telegram listed among messaging channel integrations
- Tableau
- Tableau listed as an analytics and data integration
- Slack
- Slack listed as a support and teams integration
- Shopify
- Shopify listed for building an ecommerce bot
- Sendgrid
- SendGrid listed among email delivery integrations
- Segment
- Segment listed among analytics integrations
- Salesforce
- Salesforce CRM, Cases, Knowledge and Live Agent integrations
- Power BI
- Microsoft Power BI listed as an analytics integration
- Openai
- OpenAI GPT3 integration powers AI customer support
- Odoo
- Odoo listed as an ecommerce and CRM integration
- Mixpanel
- Mixpanel listed among analytics integrations
- Mailchimp
- Mailchimp listed among email and marketing integrations
- Line
- LINE listed among messaging channel integrations
- Intercom
- Intercom listed as a customer support provider integration
- Infobip
- Infobip omnichannel messaging listed as an integration
- Google analytics
- Google Analytics listed among analytics integrations
- Gitlab
- GitLab listed among developer integrations
- Github
- Github listed among developer integrations
- Front
- Front team inbox listed as a support integration
- Freshchat
- Freshchat listed among customer support provider integrations
- Facebook messenger
- Facebook Messenger listed as a messaging channel
- Dialogflow
- Dialogflow listed as an NLU provider integration
- Clearbit
- Clearbit listed as a lead enrichment integration
- Calendly
- Calendly listed as a calendar and sales integration
- Bitbucket
- Bitbucket listed among developer integrations
- Amazon alexa
- Alexa listed as a voice and messaging integration
- Algolia
- Algolia listed as a search and knowledge base integration
- Amplitude
- Amplitude listed among analytics integrations
- Google assistant
- Google Assistant listed as a voice integration
- Microsoft luis
- Luis listed as a machine-learning NLU integration
- Viber
- Viber listed among messaging channel integrations
- Wit AI
- Wit.ai listed as an NLU provider integration
Terms, compliance and how you buy24
- Gdpr compliant
- GDPR link and signed DPA offered in the footer
- Developer oriented
- Platform expects developer work rather than drag-and-drop
- 14 day trial no card
- 14-day free trial requires no credit card
- All features on every plan
- Every plan includes the full feature set
- Canada based vendor
- Locl Interactive Inc, Kitchener Ontario, made in Canada
- Custom cloud provider
- Custom cloud provider and regionality available on request
- Events count toward mau
- MAU is the greater of unique users or total events divided by 200
- Expensive first production tier
- First plan permitting a production app costs $999 monthly
- Mau based pricing
- Plans meter monthly active users with published overage rates
- No production app on entry plan
- The $99 Dev plan includes zero production apps
- Not for non technical teams
- Bots are defined in code, not a purely visual builder
- On premises hosting available
- On-premises and hybrid cloud hosting listed in the plan table
- Pair programming support
- Support model includes pair-programming sessions
- Pentest report available
- Pentest report and compliance report offered to customers
- Prepay mau discount
- 50 percent MAU discount when pre-buying on an annual plan
- Published overage rate
- Overage published from $0.20 down to $0.08 per MAU
- Reseller programme
- Partner plan is designed to sell to multiple customers
- Shared slack support
- Shared Slack channel and pair programming available
- Short log retention on entry
- Log retention is 7 days on Dev, 30 days above
- Signed dpa
- Signed DPA listed under security and compliance
- Single tenancy optional
- Single tenancy marked Possible rather than included
- Team member caps
- 2 team members on Dev, 7 on Pro, 10 on Partner
- Usd billed
- Pricing is dollar only with no rupee option
- Volume discounts
- Pro and Partner plans carry volume discount tiers
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Pricing caveat and source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
Dev plan from $99/mo (500 MAU), scaling to higher tiers, with Partner on contact-sales. 14-day trial, no card. USD. Confirm on vendor site.
Verified against the sources above. How we research & rate software →
Does Meya AI give a GST invoice in India?
Meya AI does not issue an India GST invoice. A GST-registered business can still reclaim the 18% through the reverse-charge route by raising a self-invoice, but there is no vendor GST invoice to claim against directly.
Is Meya AI good for Indian small businesses?
Meya AI can work for Indian buyers, but check currency, tax, billing, support, and whether the workflow justifies foreign-currency pricing.
Does Meya AI have a free plan?
Meya AI does not list a permanent free plan in FindThatSoftware data. Check the official pricing page for trial terms and current offers.
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