Deflect support tickets tools for Indian businesses
The 27 deflect support tickets tools we track, with verified India pricing (forex-adjusted), honest trade-offs, and the caveats most directories skip.
Quick answer: of the 27 deflect support tickets tools we track, 13 offer a free plan, and paid monthly plans run about ₹163–₹9,782 for a GST-registered business (after the card forex markup). The prices below are the India cost for a registered business, not the sticker. GST is extra if you cannot reclaim it.
| Tool | India price | Free plan | Best for |
|---|---|---|---|
| Bitwarden | ₹163/mo | Yes | Budget-conscious teams and individuals |
| Intercom | ₹2,866/mo | — | SaaS and product-led companies |
| Freshchat | ₹1,499/mo | Yes | Indian businesses wanting live chat + bots |
| Freshdesk | ₹1,499/mo | — | Indian businesses needing a help desk |
| Help Scout | ₹2,470/mo | Yes | Small teams wanting simple support |
| Tidio | ₹2,388/mo | Yes | Small businesses and ecommerce stores |
| Zendesk | ₹1,877/mo | — | Mid-market and enterprise support teams |
| Zoho Desk | ₹420/mo | Yes | Indian SMBs using the Zoho suite |
| MyOperator | ₹5,000/mo | — | Indian SMBs wanting professional call handling |
| Tawk.to | Usage-based | Yes | Small businesses wanting free live chat |
| Chaindesk | ₹4,842/mo | Yes | Small teams needing a custom support bot |
| Landbot | ₹3,646/mo | Yes | Marketing teams building lead-capture bots |
| Meya AI | ₹9,782/mo | — | Dev teams building custom support bots |
| Outverse | Custom | — | Enterprise support teams at scale |
| Expertise AI | ₹2,371/mo | Yes | SMBs converting website traffic to leads |
| Forethought | Custom | — | Mid-market and enterprise support teams |
| Gupshup | ₹5,000/mo | — | High-volume senders (fintech, NBFC, large D2C) doing 100k+ messages/month |
| iThink Logistics | Usage-based | Yes | Indian e-commerce and D2C sellers |
| Shipway | Free plan | Yes | India-based D2C and ecommerce brands shipping domestically |
| Agentforce Service Agent | ₹494/mo | — | Existing Salesforce Service Cloud teams |
| HappyFox | ₹2,075/mo | — | Support and internal-service teams |
| Yellow.ai | Free plan | Yes | Enterprises automating support at scale |
| ClickPost | Free plan | Yes | Larger e-commerce and enterprise brands |
| Zowie | Custom | — | Ecommerce and D2C brands |
| Engati | — | — | SMBs wanting self-serve WhatsApp automation |
| Haptik | Custom | — | Mid-to-large brands with high support volume |
| Verloop.io | Custom | — | Mid-market and enterprise CX and support teams |
Prices are the entry plan converted to rupees at an effective card rate (mid-market plus the forex markup), the cost a GST-registered business nets. GST adds 18% if you cannot reclaim it, and some Indian vendors already include it. Indicative, not your exact bill. Confirm each plan on the vendor site.
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