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Field Force & Distribution
Unolo
Field force management suite for GPS tracking, attendance, visit verification and order booking for mobile teams.
Spec sheet
Starting price
Custom
- Free plan
- Not available
- Free trial
- Available
- Status
- Source checked 12 Nov 2026
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Claim this listingFindThatSoftware verdictEditorial ruling
Shortlist Unolo if you run an Indian field sales or service team and the main problems are proving visits happened and paying travel claims on real distance. The 14 day trial runs on the top plan, so test it on your own routes and phones before talking price.
Read the full verdict
Unolo no longer publishes prices, so get a written per user quote for the exact plan and add-ons you need, since route optimisation, OTP verified orders and WhatsApp alerts cost extra or sit only on Standard. It is a tracking and verification tool first; FMCG companies that need distributor stock, schemes and secondary sales should compare a dedicated distributor management system instead. The upside over global tools is an Indian contracting entity, Indian payment options and support in Indian hours.
FindThatSoftware has source-checked this listing and keeps 7 public sources visible for buyer verification.
In short
Unolo is listed under Field Force & Distribution, reviewed for Indian buyers. FindThatSoftware rates it best for companies needing GPS field-employee tracking; a poor fit for FMCG distributors who need distributor stock, schemes and secondary sales tracking, because Unolo's order module books orders and invoices but is not a distributor management system.
What Unolo costs in India
The rupee price a business actually pays, after the card forex markup, with GST shown both ways.
True India price
What actually changes for a buyer in India.
- Try first
- Free trial before you commit budget.
- Watch for
- Unolo bills per user under three plans, but the pricing page shows no rates, so every price comes from a sales quote.
More
The Indian company adds applicable taxes and raises periodic invoices; users added take effect at once while removals only apply from the next cycle. Prepaid fees are refunded only if Unolo itself fails badly, so check the term length before paying upfront.
Paying for more than Unolo? See your whole stack's real India cost and where you could switch to save.
Audit your spendWho Unolo fits
What it is, what you gain, what you give up, and who should look elsewhere.
What is Unolo?
Unolo is a field force management app run by Smartsense Technologies Pvt Ltd from Gurugram. Field staff use an Android or iOS app that works offline and syncs later, while managers use a web dashboard. It covers live GPS tracking, attendance with geofenced auto punch in, distance calculation for conveyance claims, expense approvals, client visits verified with geo tagged photos and OTP, tasks, targets, beat plans and order booking with PDF sales invoices. It connects to Zoho CRM, greytHR, Zoho People and HRone and offers APIs for other systems. Plans are sold per user and several features, such as route optimisation, OTP verified orders and WhatsApp notifications, are top tier or paid add-ons.
What you gain, and what you give up.
The case for
- A fourteen day free trial runs on the top Standard plan, so you evaluate field sales and service workflows before paying for anything
- The entry Starter tier already covers attendance, live location, distance travelled and leave, which is the whole job for a simple attendance rollout
- The vendor sells directly from India with a local sales phone number, so contracting and support do not route through an overseas reseller
The catch
- No prices appear anywhere on the pricing page, so every quote starts with a sales conversation and there is no public rate to benchmark
- Expense management and conveyance claims sit in the middle tier, so an attendance only rollout that later adds reimbursements needs a plan upgrade
- Route optimisation, OTP verified order booking and custom fields beyond twenty are only on the top Standard plan, and some are paid add-ons on top
- The terms refund prepaid fees only when Unolo itself fails badly, so an annual upfront payment is largely locked in
Best for
- Companies needing GPS field-employee tracking
- Teams wanting geo-tagged visit and attendance proof
- Field sales and service ops needing CRM/HRMS integration
Who should avoid it
- FMCG distributors who need distributor stock, schemes and secondary sales tracking, because Unolo's order module books orders and invoices but is not a distributor management system
- Buyers who must fix a budget before a sales call, because Unolo publishes no rate card
India readiness
How well Unolo fits an Indian business operationally, from the verified pricing and company facts we hold.
- –GST invoice
Not verified yet.
- ✓Bills in INR
Priced in rupees, so there is no forex conversion or card markup on top.
- ✓India HQ
India-headquartered, so support, timezone, and context are local.
Compare Unolo
How it stacks up on what we verified, the tools buyers weigh it against, and where it appears in our guides.
How Unolo compares
Against the 5 other field sales automation tools we list, from what we verified on each vendor’s own pages.
Less common among the other field sales automation tools
Recorded for Unolo and for at most a third of the 5 others we list.
- Facial recognition attendance
- Leave management
- Open API
This compares only the capabilities enough rival tools share for a comparison to mean anything, roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.
Similar tools to Unolo
Compare practical options in the same category by price, fit, and caveats.
Where Unolo fits in a workflow
These stacks show when to use this tool, what comes before it, and what should be handled manually first.
What we verified about Unolo
Read from Unolo’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
What Unolo does
Features we confirmed23
- Open API
- FAQ mentions powerful APIs for exchanging data with existing systems.
- Leave management
- Leave Management is included from the Starter tier.
- Facial recognition attendance
- Unolo Facelock is a separate product that digitises attendance using advanced facial recognition.
- Attendance muster reports
- Attendance Muster Reports are a Starter-tier deliverable.
- Beat plan route optimisation
- BEAT Plan is one of the headline features in the site navigation.
- Client and site management
- Sites & Clients is a Basic-tier feature for mapping the field territory.
- Conveyance claim validation
- Conveyance Claims validate against distance travelled, per the Airtel testimonial.
- Custom shifts and rosters
- Custom shifts and rosters are unlimited on every tier per the feature matrix.
- Custom task builder
- Custom Task Builder is a named Basic-tier feature.
- Dashboards and reports
- Dashboard & Reports is a named section in the detailed feature comparison.
- Digital attendance marking
- Digitise Attendance is the first Starter-tier feature listed on the pricing page.
- Distance travelled calculation
- Automatic distance calculation is a named feature used to validate conveyance claims.
- Expense management
- Expense Management unlocks at the Basic tier alongside conveyance claims.
- Field sales workflow
- Field Sales Workflow unlocks only at the Standard tier.
- Field service workflow
- Field Service Workflow is a Standard-tier feature alongside field sales.
- Location based auto attendance
- Location-Based Auto Attendance is a feature that unlocks from the Basic tier.
- Offline first with auto sync
- FAQ: the app keeps capturing data in no or low connectivity areas and auto-syncs when the connection returns.
- Order booking
- Orders is a named feature area in the navigation and comparison table.
- Punch in out options
- Punch In/Out Options are listed as a Basic-tier feature in the comparison table.
- Real time gps location tracking
- Location tracking is a headline feature with a claimed 95% location accuracy.
- Real time notifications
- Real-time Notifications are listed among Basic-tier features.
- Target management
- Targets is a listed feature for setting and tracking field-rep goals.
- Team hierarchy setup
- 'Set Up Hierarchy & Teams' is a Starter-tier configuration feature.
What people use it for4
- Reimburse employee expenses
- Airtel testimonial cites automatic validation of conveyance claims from distance travelled.
- Track attendance and leave
- Starter tier alone covers attendance, live location, distance and leave for a simple rollout.
- Run field service operations
- Our research records geo-tagged photo and OTP visit verification as core to the product.
- Manage field sales beats
- BEAT plan plus targets and orders serve territory-based field sales management.
Works with4
- Zoho people
- FAQ names 1-click integration with Zoho People.
- Zoho CRM
- FAQ names 1-click integration with Zoho CRM.
- Greythr
- FAQ names greytHR among the leading software with 1-click integration.
- Hrone
- FAQ names HROne as a supported 1-click HRMS integration.
Terms, compliance and how you buy28
- No card required
- Pricing page states '14 Day Free Trial. No Credit Card required.'
- ISO 27001 certified
- Footer states Smartsense Technologies is ISO 27001:2022 certified.
- 14 day trial on top tier
- FAQ confirms the 14-day trial gives access to all Standard-plan features.
- Channel partner program
- Site has a dedicated Channel Partners section in the main navigation.
- Directory price quotes contradict
- Our research records third-party directories quoting figures as far apart as Rs 325/month and five dollars per user.
- Downgrade effective next cycle
- FAQ states a downgrade takes effect in the next billing cycle.
- Downloadable feature comparison pdf
- The pricing page offers 'Download as PDF' of the full feature comparison.
- Email only support channel
- FAQ routes technical issues to support@unolo.com with a stated 24-hour response commitment.
- Enterprise india references
- Testimonials come from Airtel, Manappuram and uolo programme managers.
- Expenses gated above entry tier
- Conveyance claims and expense management start at Basic, so an attendance-only rollout must upgrade later.
- Four hour median support response
- Vendor claims 99% of customer queries in the last 12 months were answered within 4 hours.
- Hot hot distributed backups
- FAQ states hot-hot distributed backups protect against catastrophic failure.
- India built
- Footer names Smartsense Technologies Pvt. Ltd. at Good Earth Business Bay 1, Sector 58, Gurugram, Haryana.
- International signup accepted
- The trial signup form offers a full global country list rather than India only.
- Licence transferable between staff
- FAQ: you can transfer a licence to another user by changing name and contact details.
- Local india sales phone
- Sales and support both list Indian mobile numbers (+91 95999 68526 and 95999 36991).
- No data sharing except legal
- FAQ states personal information is not shared with anyone except regulatory agencies when required by law.
- No published pricing
- The pricing page shows three tiers with feature lists but no prices at all.
- Onboarding assistance top tier only
- Onboarding Assistance is asterisked as a Standard-tier feature only.
- Per user licensing
- FAQ describes adding or removing users from a plan, and licences transferable between people.
- Rupay card accepted
- RuPay is explicitly named among accepted cards, an India-specific rail.
- Sales contact required for price
- Every plan CTA is 'Try For Free' or a callback request; a number requires emailing or calling sales.
- Soc 2 compliant claim
- 'SOC 2 Compliant' is one of the three 'What Sets Us Apart' badges on the pricing page.
- Training included
- FAQ offers in-app guides, YouTube videos, written guides, online training sessions and Q&A.
- Upgrade requires clearing dues
- FAQ: upgrading requires settling any outstanding payments on the current plan first.
- UPI and netbanking accepted
- FAQ lists Net Banking and UPI alongside Visa, MasterCard, AMEX, RuPay and Discover.
- User additions immediate removals next cycle
- FAQ: increases take effect immediately but decreases only from the next payment cycle.
- Weak order taking depth
- Our research records reviewers naming order taking as the piece missing from Unolo for distributor DMS buyers.
Source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
- Unolohttps://unolo.com/
- Unolo pricinghttps://unolo.com/pricing
- Unolo pricing FAQ (14 day trial, no card)https://unolo.com/pricing
- Unolo feature comparisonhttps://unolo.com/all-feature
- Unolo order managementhttps://unolo.com/orders
- Unolo pricing FAQ (integrations)https://unolo.com/pricing
- Unolo terms of use (entity, taxes, refunds)https://unolo.com/terms-of-use
Verified against the sources above. How we research & rate software →
Unolo questions
Does Unolo give a GST invoice in India?
- Whether Unolo issues an India GST invoice is not verified yet. Foreign-billed tools usually don't, in which case a registered business reclaims GST via reverse charge; confirm the vendor's billing before you buy.
Is Unolo good for Indian small businesses?
- It suits companies needing GPS field-employee tracking. It bills in rupees, so there is no card forex markup. It is not the right pick for FMCG distributors who need distributor stock, schemes and secondary sales tracking, because Unolo's order module books orders and invoices but is not a distributor management system.
Does Unolo have a free plan?
- Unolo does not list a permanent free plan in FindThatSoftware data. Check the official pricing page for trial terms and current offers.
What users say
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