UrbanPiper alternatives in India

The cloud POS is billed per store, monthly or yearly, and the yearly price equals ten months; extra users are charged on top. The desktop version is either a yearly subscription or a one-time licence followed by a yearly renewal fee of a fifth of the current list price (higher for premium support, half again more without broadband), and add-on modules cannot be returned once bought.

The refund policy says subscription fees are paid in advance and are non-refundable unless Petpooja agrees in writing, and if a subscription lapses for 30 days the account goes dormant, with data wiped 60 days after that. Confirm the billing period, per outlet charge and GST on the quote before paying.

The terms page says refunds follow a policy communicated at purchase and no refund policy is published, and the site does not say whether Rkyves issues a GST invoice for the subscription. Enterprise and Hospitality are quote only, and online UPI and card collection needs your own payment gateway account. The 15-day trial on the sign-up form runs on Enterprise features, so check which plan you land on when it ends.

Fees are billed in advance and non-refundable except a pro-rata credit or refund if the service is discontinued or down for an extended period, and the pages do not say whether GST is added or whether the plan renews automatically. Guest card payments through Razorpay carry Razorpay's own fees on your account, while direct UPI has no gateway fee.

Extra phones or kitchen screens on POS App plans, extra outlets, SMS e-bill packs and on-site installation cost extra. Cancelling only stops the next renewal and the plan runs to the end of the paid period, so there is no stated refund on subscription fees.

The vendor says every order counts toward the cap on agency plans, including cancelled, rejected and test orders, and that those plans move up automatically with volume, but it does not say how orders are counted on the self serve plans. The terms say subscriptions renew automatically, fees are non refundable except where the law requires, sales tax or VAT may be added depending on location, and the vendor may ask for billing details to start the free trial and charge when it ends; GST invoicing is not mentioned. The free Basic plan is listed but marked currently unavailable, so the cheapest way to stay on is the Standard plan after the 7 day trial.