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Restaurant POS & Operations
Petpooja
India-built restaurant POS from Ahmedabad that covers billing, KOT, inventory, Swiggy and Zomato order sync, and add-on modules for operations and marketing.
Spec sheet
All-in India price
₹1,000/mo
For a registered business, billed yearly
- Free plan
- Not available
- Free trial
- Available
- Status
- Source checked 12 Nov 2026
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Claim this listingFindThatSoftware verdictEditorial ruling
Shortlist Petpooja if you run an Indian restaurant, cafe, cloud kitchen or chain and want billing, KOT, inventory and Swiggy and Zomato sync from one Indian vendor. Its pricing page now lists a Base Plan and separate Operations and Marketing modules, so work out which modules you actually need before the demo, because aggregator reconciliation, Tally integration, the captain app and e-invoicing are not in the base price.
Read the full verdict
Ask sales in writing whether each price is per outlet and per year, since the page does not say, and get the GST invoice and renewal terms on paper. The refund policy treats the subscription as non-refundable, so a trial month is not something you can count on getting back. Against a lighter POS such as a single counter billing app, Petpooja gives far more depth for growing outlets, at the cost of paying for modules and a sales led setup.
FindThatSoftware has source-checked this listing and keeps 6 public sources visible for buyer verification.
In short
Petpooja is listed under Restaurant POS & Operations, reviewed for Indian buyers. It costs about ₹1,000/mo before GST, billed in rupees. It issues an India GST invoice, so you can claim input credit. FindThatSoftware rates it best for Indian QSRs, cafes and cloud kitchens that need billing, KOT and inventory in one POS; a poor fit for a small counter that only needs basic billing and does not want to pay for module tiers.
What Petpooja costs in India
The rupee price a business actually pays, after the card forex markup, with GST shown both ways.
True India price
Registered business, per month, billed yearly
₹1,000
Petpooja is billed in rupees at ₹1,000/mo, so there is no forex markup. A registered business reclaims GST, so that is roughly the cost (₹12,000/yr). Without reclaim, add 18% for about ₹1,180 a month.
- Sticker price
- ₹1,000/mo
- GST
- 18%, reclaimable if registered
- Registered per month
- ₹1,000
- Registered per year
- ₹12,000
- If you can't reclaim GST
- ₹1,180
- Try first
- Free trial before you commit budget.
- Watch for
- The pricing page lists a Base Plan and two add-on module ladders, all shown exclusive of applicable taxes and marked indicative and subject to change; it does not say whether prices are per outlet or per year.
More
The refund policy says subscription fees are paid in advance and are non-refundable unless Petpooja agrees in writing, and if a subscription lapses for 30 days the account goes dormant, with data wiped 60 days after that. Confirm the billing period, per outlet charge and GST on the quote before paying.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.
Full India pricing breakdownPaying for more than Petpooja? See your whole stack's real India cost and where you could switch to save.
Audit your spendWho Petpooja fits
What it is, what you gain, what you give up, and who should look elsewhere.
What is Petpooja?
Petpooja is a cloud restaurant POS run by Prayosha Food Services Pvt. Ltd., an Ahmedabad company. The Base Plan covers billing and KOT, inventory, menu management, 90+ reports and food aggregator integrations, with unlimited users and terminals. Two paid module ladders sit on top: Operations Manager adds the captain app, kitchen display, aggregator reconciliation, Tally and SAP integration, QR ordering and, at the top tier, table reservations, kiosk software and e-invoice credits; Marketing Manager adds CRM and loyalty, feedback, reputation management and WhatsApp credits. It runs on Windows, Android and iOS devices, and the vendor says it manages 150+ third-party integrations from the POS. Prices on the site are indicative and exclusive of tax, and installation and training are bundled per tier, with on-site visits only on the Operations Manager tiers.
What you gain, and what you give up.
The case for
- Prices for the Base Plan and every module tier are published on the vendor's pricing page, so you can budget before a demo.
- Unlimited users and terminals are included in the Base Plan, so an extra billing counter does not add licence cost.
- Aggregator reconciliation, Tally and SAP integration, captain app and kitchen display come from the same vendor in the Operations Manager modules, without separate middleware.
The catch
- Aggregator reconciliation, Tally integration and e-invoicing are not in the Base Plan; e-invoicing appears only in the top Operations Manager tier with a fixed credit pack.
- The refund policy says subscription fees are non-refundable unless Petpooja agrees in writing, and the vendor can change the policy without notice.
- The pricing page does not state whether prices are per outlet or per year, so the real cost for a multi outlet business only shows up in the quote.
- If a subscription is not renewed within 30 days the account goes dormant, and data is wiped 60 days after that, so a lapsed renewal can cost you your history.
Best for
- Indian QSRs, cafes and cloud kitchens that need billing, KOT and inventory in one POS
- Restaurants that take most orders through Swiggy and Zomato and want them synced and reconciled
- Multi outlet chains that need a captain app, kitchen display and ERP or Tally integration from one vendor
Who should avoid it
- A small counter that only needs basic billing and does not want to pay for module tiers
- A buyer who wants a refund window or a self serve trial before committing, since fees are non-refundable and the vendor routes buyers to a demo
India readiness
How well Petpooja fits an Indian business operationally, from the verified pricing and company facts we hold.
- ✓GST invoice
Issues a GST-compliant invoice, so a registered business can reclaim input tax.
- ✓Bills in INR
Priced in rupees, so there is no forex conversion or card markup on top.
- ✓India HQ
India-headquartered, so support, timezone, and context are local.
Compare Petpooja
How it stacks up on what we verified, the tools buyers weigh it against, and where it appears in our guides.
How Petpooja compares
Against the 11 other restaurant POS tools we list, from what we verified on each vendor’s own pages.
Less common among the other restaurant POS tools
Recorded for Petpooja and for at most a third of the 11 others we list.
- E invoicing
- Aggregator order management
- CRM and loyalty
- GST invoicing
- Self service kiosk
- Menu management
- Restaurant website builder
- SMS marketing
Also in most alternatives
Recorded for at least half of the 11 others, and for Petpooja.
This compares only the capabilities enough rival tools share for a comparison to mean anything, roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.
Similar tools to Petpooja
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Featured in our buying guides
See how Petpooja stacks up against the best options for a specific kind of business.
Where Petpooja fits in a workflow
These stacks show when to use this tool, what comes before it, and what should be handled manually first.
What we verified about Petpooja
Read from Petpooja’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
What Petpooja does
Features we confirmed37
- SMS marketing
- Restaurant SMS Service has a dedicated product page
- Self service kiosk
- Kiosk Software appears as a selectable premium add-on
- Restaurant website builder
- Website is offered as an add-on with a restaurant website page
- Restaurant billing
- Core POSS module is restaurant billing software for outlets
- Menu management
- Restaurant menu management software is a named module
- Low stock alerts
- Inventory management includes low-stock alerting for outlets
- Kot printing
- Kitchen Order Ticket handling is part of the POS order flow
- Kitchen display system
- KDS has its own add-on product page under POSS
- GST invoicing
- Petpooja is built for Indian GST billing out of the box
- E invoicing
- E-Invoice with a thousand rupee credit is a listed add-on
- CRM and loyalty
- In-built CRM ships in Core and CRM plus Loyalty is an add-on
- Aggregator order management
- All food aggregators are managed from a single Petpooja dashboard
- 80 plus reports
- Every plan advertises 80-plus downloadable business reports
- A4 printer support
- FAQ confirms regular A4 printers work with the POS
- Aggregator payout reconciliation
- Zomato/Swiggy Reconciliation is an explicit plan add-on
- Broad printer support
- Supports WiFi, LAN, USB, dot-matrix, laser, label, A4, A5 and Bluetooth printers
- Call centre module
- Call Centre Module appears as a selectable premium add-on
- Captain ordering app
- Captain App lets waitstaff take orders at the table
- Cloud billing
- Cloud Billing is listed as a basic feature in every plan
- Cross platform hardware
- Runs on iOS, Windows and Android laptops, tablets and phones
- Dynamic reports
- Dynamic Reports is a separate premium add-on beyond the 80 standard ones
- Google business profile sync
- Google Business Profile is included from the Core plan
- Inventory auto deduction
- Inventory module deducts stock item-wise as bills are raised
- Link based feedback
- Link-Based Feedback is included in the Core plan list
- Online ordering widget
- Online Ordering Widget is listed among premium add-ons
- POS migration assistance
- Team migrates CRM data and aggregator setup from a previous POS
- Purchase management
- Purchase Manager is a dedicated module under the POSS product
- Qr based feedback
- QR-based Feedback App is listed among premium add-ons
- Restaurant app marketplace
- A restaurant app marketplace page lists partner services
- Scan and order qr
- Scan and QR Order is included in the Core plan feature list
- Split and merge bills
- Billing supports split and merge bills, discounts and coupons
- Table reservation manager
- Table Reservation Manager App is included from the Core plan
- Token management
- Token Management is a listed add-on for order queues
- Unlimited users and terminals
- Core plan includes unlimited users and billing terminals
- Virtual wallet
- Virtual Wallet is a selectable premium add-on module
- WhatsApp campaign credits
- Plans bundle WABA credit worth one thousand rupees
- Wireless calling device
- Wireless Calling Device is sold as an add-on with AMC
What people use it for6
- Run loyalty program
- Restaurant loyalty program is a dedicated add-on module
- Reconcile aggregator payouts
- Online order reconciliation page targets aggregator settlement gaps
- Issue GST invoices
- GST-compliant invoicing is core to the Indian restaurant workflow
- Run a restaurant
- Berco's and a 90-outlet chain use it as the data bridge across outlets
- Control food cost
- Testimonial cites tracking food costs and reducing waste
- Collect customer feedback
- Customer feedback management is a named product page
Works with31
- Zomato
- Zomato order and menu sync is a headline integration
- WhatsApp logo and WABA credits appear in plans and integrations
- Thrive
- Thrive logo appears among ordering and loyalty partners
- Tally
- Tally Integration is a listed premium add-on and partner logo
- Talabat
- Talabat logo appears, covering Middle East delivery
- Swiggy
- Swiggy logo and reconciliation feature on the integrations page
- Shadowfax
- Shadowfax logo appears among B2B delivery partners
- Sap
- SAP/ERP Integration is a named add-on for large chains
- Reelo
- Reelo logo appears among loyalty programme partners
- Razorpay
- Razorpay payment gateway integration is shown on the page
- Pine labs
- Pine Labs EDC payment integration is named on the page
- Phonepe
- PhonePe UPI payment integration is named on the page
- Paytm
- Paytm UPI and EDC integration is named in image alt text
- ONDC
- Edge ONDC logo is shown among ordering integrations
- Mobikwik
- MobiKwik wallet and UPI integration is named in alt text
- Magicpin
- Magicpin logo appears among aggregator integrations
- Icici eazypay
- ICICI Bank Eazypay merchant payment integration is named
- Gupshup
- Gupshup logo appears among messaging integrations
- Google pay
- Google Pay UPI payment integration is named in alt text
- Dotpe
- DotPe logo appears in the integrations partner grid
- Bharatpe
- BharatPe UPI and QR payment integration is named
- Bingage
- Bingage logo appears among loyalty and CRM partners
- Dineout
- Dineout logo appears in the integrations partner grid
- Eazydiner
- EazyDiner logo appears in the integrations partner grid
- Ewards
- eWards logo appears among loyalty and CRM partners
- Froogal
- Froogal logo appears among loyalty programme partners
- Invoice bazaar
- Invoice Bazaar supply chain finance integration is named
- Jungleworks
- Jungleworks logo appears in the integrations grid
- Mosambee
- Mosambee EDC payment integration is named in alt text
- Pidge
- Pidge logo appears among delivery-agent integrations
- Route mobile
- Route Mobile logo appears among SMS integrations
Terms, compliance and how you buy18
- 24x7 support
- 24/7 on-call and on-chat support is listed in every plan
- Demo led sales
- All three plans route through a free demo booking form
- Ahmedabad headquartered
- Footer address is Gopal Palace, Nehrunagar, Ahmedabad
- Capped addon selection
- Growth plan lets you choose only five marked premium add-ons
- Fifteen day refund window
- Cancelling within 15 business days returns fee minus benefits used
- Fourteen years in market
- Homepage claims 14 plus years of operation
- India built
- Operated by Prayosha Food Services from Ahmedabad, Gujarat
- Large india install base
- Claims over 1,50,000 businesses served globally
- Monthly plan non refundable after use
- A used monthly plan refunds nothing after the window
- Multi country availability
- Demo form supports UAE, Saudi, Singapore, Canada and other country codes
- On site support
- Stats block advertises 24/7 on-call and on-site support
- Part of smb product suite
- Sold alongside Attendo payroll, Invoice and Tasks products
- Quote only pricing
- Pricing page publishes no figures and every tier ends in Book A Demo
- Region based local pricing
- Note says local pricing varies by region and currency
- Reseller program
- Petpooja runs a reseller program page for partners
- Single licence multi terminal
- FAQ says one POS manages two to ten billing stations
- Terms changeable without notice
- Petpooja reserves the right to change terms and refund policy without notice
- Three tier plan structure
- Core, Growth and Scale are the published tiers
Source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
- Petpooja official pricing page (tiers listed, exact prices not published)https://www.petpooja.com/poss/pricing
- Petpooja terms and conditions (app trial, dormancy and data retention)https://www.petpooja.com/terms-and-conditions
- Petpooja POS product page (features, integrations, market presence)https://www.petpooja.com/poss
- Petpooja POS integrations (Swiggy, Zomato, payments, Tally)https://www.petpooja.com/poss
- Petpooja official sitehttps://www.petpooja.com
- Petpooja cancellation and refund policyhttps://www.petpooja.com/cancellation-and-refund-policy
Verified against the sources above. How we research & rate software →
Petpooja questions
Does Petpooja give a GST invoice in India?
- Petpooja issues an India GST invoice, so a GST-registered business can claim input tax credit on it directly.
Is Petpooja good for Indian small businesses?
- It suits Indian QSRs, cafes and cloud kitchens that need billing, KOT and inventory in one POS. It bills in rupees and issues a GST invoice, so a registered business claims the GST back. It is not the right pick for a small counter that only needs basic billing and does not want to pay for module tiers.
Does Petpooja have a free plan?
- Petpooja does not list a permanent free plan in FindThatSoftware data. Check the official pricing page for trial terms and current offers.
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