How much does Help Desk & Ticketing software cost in India?
Quick answer: Across 4 verified help desk & ticketing tools, prices run from $19 to $25/month, with a typical (median) entry around $19 (USD). About 60% offer a free plan, and the cheapest verified option is Zoho Desk at Rs.420/mo. Original data from FindThatSoftware, updated June 2026.
Price distribution
Verified starting prices only (free tiers excluded). Quartiles show where the middle of the market sits — INR and USD are kept separate.
Rupee-priced tools
1 verified tools
- Entry-level (25th pct)
- Rs.420/mo
- Typical (median)
- Rs.420/mo
- Higher-end (75th pct)
- Rs.420/mo
- Full range
- Rs.420 – Rs.420
Dollar-priced tools
3 verified tools
- Entry-level (25th pct)
- $19/mo
- Typical (median)
- $19/mo
- Higher-end (75th pct)
- $22/mo
- Full range
- $19 – $25
Free plan
60%
Free trial
100%
Verified prices
4
Help Desk & Ticketing tools by starting price
Cheapest verified starting price first. Each price is source-checked on the vendor's own pricing page.
| Tool | Starts at | Free plan |
|---|---|---|
| Zoho Desk | Rs.420/mo | Yes |
| Freshdesk | $19/mo | Yes |
| Zendesk | $19/mo | No |
| Help Scout | $25/mo | Yes |
Methodology
This page is computed live from the 4 help desk & ticketing tools in the FindThatSoftware catalog that have a source-checked starting price (confirmed on the vendor's own pricing page). It is a curated, India-first sample, not a market census. Prices exclude 18% GST and reflect standard published rates; usage-based and quote-only tools are excluded from the figures. INR and USD are never mixed. How we research & rate software.
Frequently asked questions
- How much does help desk & ticketing software cost in India?
- Based on 4 verified help desk & ticketing tools, prices run from $19 to $25/month, with a typical (median) entry around $19 (USD). About 60% offer a free plan, and the cheapest verified option is Zoho Desk at Rs.420/mo. Prices exclude 18% GST; confirm current rates on each vendor's site.
- Is there free help desk & ticketing software in India?
- 60% of the help desk & ticketing tools we track offer a free plan and 100% offer a free trial. The lowest-cost paid option is Zoho Desk from Rs.420/mo. Free plans usually cap usage, users or features, so check the limits before relying on one.
- What is the cheapest help desk & ticketing software?
- Among verified-priced help desk & ticketing tools, Zoho Desk is the cheapest at Rs.420/mo. The cheapest tool isn't always the best fit if it adds manual work later - weigh it against free-plan limits and your actual workflow.
- Do help desk & ticketing tools price in INR or USD?
- Of the verified-priced help desk & ticketing tools, 1 list prices in INR and 3 in USD. India-built vendors usually bill in INR; global tools often price in USD even for Indian customers, so factor in currency and any forex/GST when budgeting.
Source: FindThatSoftware catalog analysis, June 2026. Pricing changes; figures reflect verified vendor pricing at time of writing. Cite as "FindThatSoftware Help Desk & Ticketingpricing data (India)".