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FindThatSoftwareSoftware catalog
Shipping & Logistics
ClickPost
Logistics-intelligence and post-purchase platform connecting brands to many carriers via one API.
FindThatSoftware verdictEditorial ruling
A strong fit for larger Indian and global e-commerce brands that want one carrier integration plus deep post-purchase and returns tooling, rather than a self-serve aggregator panel. It's more enterprise than a small store needs. Verify current pricing and onboarding scope on the official site.
FindThatSoftware has source-checked this listing and keeps 2 public sources visible for buyer verification.
Should you use ClickPost?
Use it if larger e-commerce and enterprise brands. Avoid it if small sellers shipping a few hundred orders a month, since there is no self serve plan and every path starts with a sales conversation.
Spec sheet
- Starting price
- Custom
- Free plan
- Not available
- Free trial
- Not listed
- Status
- Source checked 29 Jul 2026
- Source trail
- 2 public sources
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Claim this listing →In short
ClickPost is a shipping aggregators and order fulfilment tools for Indian buyers. It issues an India GST invoice, so you can claim input credit. FindThatSoftware rates it best for larger e-commerce and enterprise brands, and a poor fit if small sellers shipping a few hundred orders a month, since there is no self serve plan and every path starts with a sales conversation.
The trade-off, weighed
What you gain, and what you give up.
The case for
- Pricing is usage based on shipment volume with modules chosen individually, so a brand does not pay for returns or B2B features it never switches on.
- One integration reaches 600 plus carriers, which removes the work of maintaining separate carrier APIs and logging into separate carrier portals.
- The operating company is Felurian Technology Private Limited in India, and named customers include Nykaa, Tata 1mg and Forever New India.
The catch
- No prices are published anywhere on the pricing page, and every module ends in a contact sales or custom quote button.
- The cancellation policy states that services once subscribed cannot be cancelled, and refunds are limited to erroneous transactions processed within 7 working days.
- Charging by shipment volume means platform cost climbs with order volume, so a festive spike raises the software bill alongside the shipping bill.
- Using the service is treated as consent to receive marketing and sales calls, SMS and email from the company and its representatives.
True India price
What actually changes for a buyer in India.
- Watch for
- Quote-only. Module-based pricing scales with shipment volume, and every module ends in a custom quote. Confirm on vendor site.
India readiness
How well ClickPost fits an Indian business operationally, from the verified pricing and company facts we hold.
- ✓GST invoice
Issues a GST-compliant invoice, so a registered business can reclaim input tax.
- –Bills in INR
Not verified yet.
- ✓India HQ
India-headquartered, so support, timezone, and context are local.
How ClickPost compares
Against the 5 other shipping aggregator toolswe list, from what we verified on each vendor’s own pages.
Less common among the other shipping aggregator tools
Recorded for ClickPost and for at most a third of the 5 others we list.
- Control tower dashboard
- Voice AI agent
- WhatsApp notifications
Also in most alternatives
Recorded for at least half of the 5 others, and for ClickPost.
- Branded tracking page
This compares only the capabilities enough rival tools share for a comparison to mean anything — roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.
Paying for more than ClickPost? See your whole stack's real India cost and where you could switch to save.
Audit my stackOverview
What is ClickPost?
ClickPost is a logistics-intelligence platform that connects brands and enterprises to hundreds of carriers through a single integration, with shipment tracking, NDR and returns management, a branded tracking experience and analytics. It targets larger e-commerce and enterprise shippers.
Best for
- Larger e-commerce and enterprise brands
- Teams wanting one multi-carrier API
- Brands focused on post-purchase/returns
Who should avoid it
- Small sellers shipping a few hundred orders a month, since there is no self serve plan and every path starts with a sales conversation.
- Buyers who want to test for a quarter and walk away, because the terms say a subscribed service cannot be cancelled outside the signed contract.
What ClickPost does
What we verified about ClickPost
Read from ClickPost’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
Features we confirmed31
- WhatsApp notifications
- WhatsApp is a named proactive notification channel
- Control tower dashboard
- Apex Control Tower monitors forward, reverse and RTO journeys
- Branded tracking page
- mobile-optimised branded tracking pages are part of the suite
- Voice AI agent
- AI voice agents confirm orders and resolve delivery exceptions
- AI carrier selection
- ML picks the optimal carrier by SLA, TAT and cost per shipment
- Appointment delivery management
- appointment delivery management is a named B2B feature
- Automated carrier allocation
- smart routing rules allocate carriers automatically
- Automated order creation
- orders are created automatically across carriers
- B2B bulk shipping
- ClickPost Darwin orchestrates bulk and multi-piece shipments
- Delay communication automation
- customer communication automates for delays and reschedules
- Estimated delivery date API
- EDD can be shown on product pages to boost conversion
- Exception handling automation
- failed deliveries trigger automated exception handling
- Exchange suggestions
- smart exchange suggestions convert returns away from refunds
- Freight cost analytics
- freight cost analytics and reconciliation are B2B features
- Ftl ptl tracking
- real-time tracking runs across FTL and PTL freight
- Hyperlocal rider tracking
- real-time rider assignment and tracking serve quick commerce
- Lr awb generation
- smart carrier allocation issues instant LR and AWB numbers
- Multi carrier API
- one integration reaches 600 plus carriers through a single API
- NDR management
- non-delivery report workflows are a named post-purchase feature
- Non API transporter portal
- Saarthi is a web app for transporters without APIs
- Order confirmation calls
- voice agents autonomously confirm orders before dispatch
- Pincode serviceability API
- a serviceability API does real-time pin code checks
- Policy automation by customer
- the right return policy is auto-applied to the right customer
- Proactive shipment notifications
- notifications go out over SMS, email and WhatsApp
- Proof of delivery automation
- POD automation with AI verification is listed for B2B
- Quick commerce carriers
- 30 plus hyperlocal carrier partner integrations are offered
- Returns analytics
- returns analytics and insights are listed in the returns module
- Returns intelligence segmentation
- AI segments customers by lifetime value and return frequency
- Self service returns portal
- a branded self-service returns portal is offered
- Standardised tracking
- tracking is normalised across all connected carriers
- Store and vendor pickup portals
- store and vendor pickup portals are part of the B2B module
What people use it for4
- Deflect support tickets
- the post-purchase suite claims a 60 percent WISMO reduction
- Reduce RTO losses
- AI voice confirmation before dispatch targets RTO reduction
- Manage B2B freight
- Darwin handles FTL, PTL and appointment deliveries for B2B
- Track all shipments in one panel
- a customer describes B2B, quick commerce and offline AWBs in one panel
Works with1
- Shopify
- Vendor site names a Shopify Order Editing App and a Shopify Returns App
Terms, compliance and how you buy16
- Usage based pricing
- pricing is flexible and tied to shipment volume, not fixed tiers
- Cost scales with order volume
- charging by shipment volume raises the bill during festive spikes
- Enterprise heavy
- our verdict says it is more enterprise than a small store needs
- Enterprise security certifications
- enterprise grade security certifications are claimed on the page
- Global plus india
- trusted by 450 global brands while rooted in Indian logistics
- High shipment scale
- the platform claims 50 million monthly shipments across 450 brands
- India built
- operating company is Felurian Technology Private Limited in India
- Marketing consent on use
- using the service is treated as consent to sales calls, SMS and email
- Modular pricing
- brands select only the modules they need and pay for usage
- Narrow refund window
- refunds are limited to erroneous transactions within 7 working days
- No cancellation after subscription
- terms say services once subscribed cannot be cancelled
- No self serve plan
- every path starts with a sales conversation or demo booking
- Quote only pricing
- no prices are published and every module ends in contact sales
- Used by large brands
- Decathlon, Puma, Nykaa, Lenskart and Tata 1mg are named customers
- Well rated on review sites
- page shows G2 4.8 and Capterra 4.4 ratings
- White glove onboarding
- the pricing page advertises white glove onboarding and support
Compare ClickPost
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Pricing caveat and source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
Quote-only. Module-based pricing scales with shipment volume, and every module ends in a custom quote. Confirm on vendor site.
Verified against the sources above. How we research & rate software →
Does ClickPost give a GST invoice in India?
ClickPost issues an India GST invoice, so a GST-registered business can claim input tax credit on it directly.
Is ClickPost good for Indian small businesses?
ClickPost can work for Indian buyers, but check currency, tax, billing, support, and whether the workflow justifies foreign-currency pricing.
Does ClickPost have a free plan?
ClickPost does not list a permanent free plan in FindThatSoftware data. Check the official pricing page for trial terms and current offers.
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