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Shipping & Logistics
Shipway
India-first ecommerce shipping aggregator that connects D2C sellers to 50+ courier partners with AI carrier allocation, RTO reduction, and post-purchase tracking.
FindThatSoftware verdictEditorial ruling
Strong fit for India-based D2C and ecommerce sellers who want to consolidate multiple Indian couriers (Delhivery, Bluedart, Xpressbees, Ekart, Ecom Express, DTDC) under one panel and cut RTO with COD verification and NDR automation. Pricing is INR wallet-recharge and usage-based, which is convenient for Indian operators but means there is no clean published per-tier table. Confirm your weight-slab and zone rates with their rate calculator or sales before committing. Note that it is a courier aggregator, not a global multi-region shipping carrier, so it is less relevant for sellers shipping primarily outside India.
FindThatSoftware has source-checked this listing and keeps 7 public sources visible for buyer verification.
Should you use Shipway?
Use it if india-based D2C and ecommerce brands shipping domestically. Avoid it if a seller who wants to compare shipping rates before signing up, because no rate card is published anywhere on the site.
Spec sheet
- Starting price
- Freemium
- Free plan
- Available
- Free trial
- Not listed
- Status
- Source checked 29 Jul 2026
- Source trail
- 7 public sources
Work at Shipway?
Claim this listing to verify your details, correct pricing, and reach Indian buyers comparing tools right now.
Claim this listing →In short
Shipway is a shipping aggregators and order fulfilment tools for Indian buyers. It issues an India GST invoice, so you can claim input credit. FindThatSoftware rates it best for india-based D2C and ecommerce brands shipping domestically, and a poor fit if a seller who wants to compare shipping rates before signing up, because no rate card is published anywhere on the site.
The trade-off, weighed
What you gain, and what you give up.
The case for
- Cancellation and refund terms are published in full, including the pro rata basis used for calculating any refund
- One account spans shipping, RTO reduction, NDR follow-ups, returns and COD instead of separate tools for each
- Comparison pages against Shiprocket, NimbusPost, iThink and ShipYaari stay on the site, so rival options are named openly
The catch
- Cancellation requests are only considered within 48 hours of service activation, after which the stated remedy is to stop using the service
- Refunds cover the unused balance on a pro rata basis, are paid net of tax, and are issued as a credit note at Shipway's discretion
- The sitemap lists no pricing page and both /pricing and /pricing-plan return 404, so shipping rates are not published anywhere
- The account runs on a prepaid wallet, with a first recharge offer of ₹1,700 credited on ₹1,000, so money goes in before you ship
True India price
What actually changes for a buyer in India.
- Try first
- Has a free plan, so you can start without a card.
- Watch for
- Pricing is INR-based and wallet-/usage-based rather than fixed subscription tiers. The official site advertises free signup, per-shipment shipping rates by weight slab, and a minimum wallet recharge (with a promo of bonus credit on first recharge via code NEW700). Verified June 2026 from shipway.com. Exact per-shipment rates vary by weight slab, courier, and delivery zone and are not published as a single tier table; third-party listings (G2/SaaSworthy) cite per-shipment figures but these are unverified and inconsistent with the site. Confirm actual rates via Shipway's shipping cost calculator (https://www.shipway.com/shipping-cost-calculator) or sales.
India readiness
How well Shipway fits an Indian business operationally, from the verified pricing and company facts we hold.
- ✓GST invoice
Issues a GST-compliant invoice, so a registered business can reclaim input tax.
- ✓Bills in INR
Priced in rupees, so there is no forex conversion or card markup on top.
- ✓India HQ
India-headquartered, so support, timezone, and context are local.
How Shipway compares
Against the 5 other shipping aggregator toolswe list, from what we verified on each vendor’s own pages.
Less common among the other shipping aggregator tools
Recorded for Shipway and for at most a third of the 5 others we list.
- AI courier allocation
- Amazon self ship
- Multi courier aggregation
- Shipping API
Also in most alternatives
Recorded for at least half of the 5 others, and for Shipway.
- Branded tracking page
- Mobile app
This compares only the capabilities enough rival tools share for a comparison to mean anything — roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.
Paying for more than Shipway? See your whole stack's real India cost and where you could switch to save.
Audit my stackOverview
What is Shipway?
Shipway (owned by Unicommerce) is a SaaS courier-aggregation and shipping-automation platform built for Indian D2C and ecommerce sellers. It connects sellers to 50+ logistics partners across 29,000+ pin codes, offering AI-based carrier allocation, NDR automation, RTO/fraud reduction, COD verification over WhatsApp, branded tracking pages, and returns automation. Pricing is wallet-/usage-based in INR rather than fixed subscription tiers.
Best for
- India-based D2C and ecommerce brands shipping domestically
- Sellers wanting to aggregate multiple Indian couriers in one panel
- Merchants needing RTO/fraud reduction and COD address verification
- Shopify, WooCommerce, and Amazon sellers wanting post-purchase tracking and returns automation
Who should avoid it
- A seller who wants to compare shipping rates before signing up, because no rate card is published anywhere on the site
- A brand that needs a long evaluation window, since the cancellation clause closes 48 hours after service activation
What Shipway does
What we verified about Shipway
Read from Shipway’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
Features we confirmed41
- Volumetric weight calculator
- Public volumetric weight calculator linked in Resources and present in the sitemap
- Shipping API
- Footer links 'API Documents' plus Delhivery and Blue Dart API integration guides
- Mobile app
- 'Shipway Mobile App' is listed as a resource in the site navigation
- Same day delivery
- Same Day Delivery is a listed solution with its own /same-day-delivery page
- Next day delivery
- Next Day Delivery is a listed solution with its own /next-day-delivery page
- NDR automation
- Automated NDR follow-ups let buyers request reattempts by updating time or address in real time
- Multi courier aggregation
- Homepage: 'Connect to 20+ courier partners through a single dashboard' with 50+ integrations overall
- Branded tracking page
- 'a tracking page that carries your logo, not the courier's' with customers tracking on your own site
- Amazon self ship
- Amazon Self-Ship is a named feature page and footer solution link
- AI courier allocation
- ShipSense AI 'auto-assigns the best courier for every order' balancing cost, speed and reliability
- Address verification
- RTO Suite: 'instantly verify and confirm COD orders, eliminating uncertainty with instant address verification'
- AI fraud risk scoring
- 'Our AI system can detect both COD and intent-based fraud and categorize orders by risk level'
- Automated COD reconciliation
- Auto reconciliation dashboard shows COD collected, remitted and in-process amounts daily
- B2B freight ftl ptl
- Shipway Cargo lists FTL, PTL, Surface and Schedule modes for heavy and bulk consignments
- Bulk shipping
- 'Bulk Shipping' is a listed feature in the site navigation
- Buyer segmentation for allocation
- ShipSense page: 'Buyers are auto-classified based on spend, frequency, and RTO history'
- Centralised claim handling
- 'Claims handled by Shipway, you never deal with any third party' end-to-end
- COD order verification over WhatsApp
- 'Automate WhatsApp confirmation for COD orders and address verification before shipping'
- Courier performance scoring
- ShipSense ranks carriers on shipping cost, estimated delivery time and success rates per customer
- Document delivery
- 'Easily courier all types of documents - legal, medical, financial' with its own product page
- Early COD remittance d2
- 'Get COD cash remitted in D+2' versus a stated industry norm of D+6
- Inter warehouse transfers
- Shipway Cargo is described as purpose-built for inter-warehouse transfers and factory-to-distributor freight
- Inventory management system
- Products nav lists an Inventory Management System module
- NDR tele calling team
- Site describes a human 'NDR Tele-calling team' alongside the automated WhatsApp follow-ups
- No manual allocation rules
- ShipSense page states no rule configuration is needed once toggled on in the courier rules dashboard
- One click exchange flow
- '1-click size, variant & another product swap' shown in the exchange flow module
- Order management system
- Products nav lists an Order Management System module
- Reattempt request from tracking page
- RTO Suite step 4: buyers can request a re-attempt through Shipway's order tracking page
- Refund to store credit
- Refund destinations listed include original payment, bank transfer and store credit with bonus
- Return auto approval rules
- Returns module lists 'Auto-approval rules' alongside the self-serve portal
- Return pickup scheduling
- 'Return Pickup Scheduling with the right courier' claiming 90% pickups within 2 days
- RTO leg insurance coverage
- Shipway Protect explicitly states 'RTO shipments are covered too', not just the forward leg
- Self retraining allocation model
- FAQ says the system re-trains itself on your shipment data weekly or monthly
- Self serve returns portal
- 'Shipway's self-serve returns portal makes the process smooth for buyers'
- Shipment loss and damage protection
- Shipway Protect covers lost, damaged and tampered shipments across all courier partners
- Shipping cost calculator
- /shipping-cost-calculator returns 200 and is the only way to see rates before signup
- Shopify app listing
- Homepage and ShipSense page both offer 'Get it on Shopify' / 'Get Shopify App'
- SMS order notifications
- Real-time delivery updates are sent via WhatsApp, Email and SMS alerts
- Upsell banners on tracking page
- Tracking page includes 'upsell banners built in', offer prompts and product recommendations
- Warehouse management system
- Products nav lists a Warehouse Management System under eCommerce Enablement
- WhatsApp order notifications
- Omnichannel alert delivery lists WhatsApp alongside SMS, email and custom channels
What people use it for4
- Reduce RTO losses
- COD verification and address confirmation run before shipping to cut COD losses and cancellations
- Move B2B bulk freight
- Shipway Cargo handles B2B consignments and large parcel bulk dispatch
- Deflect support tickets
- Branded tracking claims 40-60% reduction in 'where is my order' support calls in 30 days
- Protect high value parcels
- Shipway Protect targets sellers who cannot absorb a lost Rs 10,000 order wiping out margin
Works with23
- Zoho
- Listed under OMS & Tech in the homepage integrations grid
- Xpressbees
- Listed among the named courier partners on the integrations section of the homepage
- Woocommerce
- Listed under Platforms & Marketplaces on the homepage integrations grid
- Wix
- Listed under Platforms & Marketplaces on the homepage integrations grid
- WhatsApp is used for COD confirmation, NDR nudges and post-purchase status alerts
- Vinculum
- Listed under OMS & Tech in the homepage integrations grid
- Unicommerce
- Listed first under OMS & Tech integrations, matching its parent-company relationship
- Shopify
- Listed first under Platforms & Marketplaces with a dedicated Shopify shipping integration page
- Prestashop
- Listed under Platforms & Marketplaces on the homepage integrations grid
- Opencart
- Listed under Platforms & Marketplaces on the homepage integrations grid
- Magento
- Listed under Platforms & Marketplaces on the homepage integrations grid
- Flipkart
- Listed under Platforms & Marketplaces on the homepage integrations grid
- Ekart
- Listed among the named courier partners in the homepage integrations grid
- Ecom express
- Listed among the named courier partners in the homepage integrations grid
- Easyecom
- Listed under OMS & Tech in the homepage integrations grid
- Dtdc
- Listed among the named courier partners in the homepage integrations grid
- Delhivery
- Named first among couriers on the homepage and has a dedicated API integration guide page
- Browntape
- Listed under OMS & Tech in the homepage integrations grid
- Bluedart
- Listed courier partner with its own /bluedart-api-integration-guide page
- Amazon
- Listed under Platforms & Marketplaces and supported by the Amazon Self-Ship product
- Oms guru
- Listed under OMS & Tech in the homepage integrations grid
- Prozo
- Listed under OMS & Tech in the homepage integrations grid
- Smartr logistics
- Listed among the named courier partners in the homepage integrations grid
Terms, compliance and how you buy47
- Prices exclude GST
- ToS 3.5: all fees are exclusive of taxes and GST is levied on every purchase or service
- Prepaid wallet model
- Banner pushes 'Get Rs 1700 on 1st Recharge of Rs 1000 in your wallet' before you ship
- 18 percent late payment interest
- ToS 3.6 allows Shipway to levy 18% per annum interest on overdue outstanding amounts
- 19000 pincode coverage
- Homepage claims pan-India delivery across 19K+ pin codes with 99% on-time pickup
- 24 hour breach reporting obligation
- ToS 6.1 requires merchants to report suspected data breaches within 24 hours
- 30 day data deletion on request
- ToS 6.4: data rendered inaccessible within thirty days of a formal written request
- 30 day refund window
- Refunds are available within 30 days from installation or termination of services
- 36 hour cure period before suspension
- ToS 9.4 allows suspension if a breach is not cured within 36 hours of notice
- 48 hour cancellation window
- Cancellation policy: requests considered only within 48 hours of service activation
- 5000 plus sellers
- Customer stories section headlines '5,000+ online sellers shipping smarter'
- 5 day insurance claim window
- Claims must be raised with Shipway within 5 days of the loss or damage incident
- 60 day termination notice
- ToS 9.2: either party may terminate for convenience with 60 days prior written notice
- As is no uptime warranty
- ToS 8.2 disclaims all warranties and does not warrant uninterrupted or error-free service
- Auto renewing term
- ToS 9.3: 'The Term shall automatically renew for a further term unless specifically agreed otherwise'
- Backup restore to previous day only
- ToS 6.2: sole obligation on data loss is restoring to the previous day or last backup
- COD balance offset on exit
- ToS 3.6: on closure Shipway deducts fees and freight from your COD amount before remitting
- Competitor comparison pages published
- Site hosts Shipway vs Shiprocket, NimbusPost, iThink Logistics and ShipYaari comparison pages
- Customer data used for AI training
- ToS 5.5 permits using Customer Data for developing or training artificial intelligence models
- D2C brand oriented
- Trust bar says 'Trusted by India's fastest-growing D2C brands' with Zouk, Libas, HUFT logos
- DPDP compliance shifted to merchant
- ToS 7 makes the merchant responsible for Digital Personal Data Protection Act 2023 compliance
- Entry rate 19 per 500g
- Homepage claims 'Start shipping from just Rs 19/500 gms*' with an asterisked caveat
- First recharge bonus promo
- Promo code NEW700 credits bonus wallet balance on the first recharge
- Free signup
- Every call to action is 'Sign Up For Free' with no card required to create an account
- India built
- Footer credits 'Shipway Technology Pvt. Ltd.' and the ToS is drawn under Indian IT Act rules
- INR billed
- Wallet recharge offers and the Rs 19 per 500g entry rate are all quoted in rupees
- Insurance auto applied without per order opt in
- Shipway Protect auto-covers all orders above Rs 2,500 with 'No opt-in needed' and wallet deduction
- Insurance cap 50000 per awb
- Maximum coverage is Rs 50,000 per AWB and orders below Rs 2,500 are not covered
- Insurance payout tapers above 25000
- Up to 100% payout to Rs 25,000 but only up to 90% for Rs 25,001 to Rs 50,000 orders
- Insurance priced 0 75 percent per awb
- Shipway Protect costs 0.75% of declared order value per AWB, deducted from the wallet
- KYC required GST pan aadhaar
- ToS defines Account Information as including GST, Aadhar, PAN and contact details
- Lowest weight dispute promise
- Homepage differentiator: 'Lowest weight dispute %age promise*' with an asterisked caveat
- Named customer logos published
- Wall of Trust and case studies name Libas, HUFT, Phool, Bummer, Saadaa and others
- No cross border shipping product
- The 51-URL sitemap and product nav cover only domestic, cargo and same/next day, with no international shipping page
- No customer security audit rights
- ToS 6.1 states nothing grants a right to audit the IT or information security systems
- No public pricing page
- /pricing and /plans both return HTTP 404 and the sitemap lists no pricing page
- No shared logins
- ToS 2.5: 'Multiple users are not permitted to share the same/single log-in'
- Owned by unicommerce
- Our DB long description records that Shipway is owned by Unicommerce
- Pro rata refund on unused balance
- Refund policy: refunds only for the unused amount on a pro rata basis
- Refund as credit note at vendor discretion
- Refund may be issued as a credit note or original method 'entirely at the discretion of Shipway'
- Refund net of tax
- Refund policy states refunds will be made after deducting the Tax
- Security deposit forfeiture clause
- ToS 3.6 reserves the right to forfeit any security deposit lying with Shipway on default
- Shipments held until dues cleared
- ToS 3.6 lets Shipway retain custody of your shipments and dispose of them within 30 days of retention
- Stop using is the only remedy
- Cancellation policy names stopping use and terminating the account as the sole exclusive remedy
- Suspension for late payment
- ToS 9.4 lists late payment or non-payment of charges as immediate suspension grounds
- Unboxing video required for claims
- Claim requirements list a 360-degree unboxing video with AWB visible plus the invoice
- Unfinished placeholder site copy
- Navigation menus render literal 'Lorem ipsum text' placeholders on live production pages
- Vendor owns ml models and usage data
- ToS 5.5: Shipway has exclusive ownership of machine learning algorithms and aggregated results
Compare Shipway
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Pricing caveat and source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
Pricing is INR-based and wallet-/usage-based rather than fixed subscription tiers. The official site advertises free signup, per-shipment shipping rates by weight slab, and a minimum wallet recharge (with a promo of bonus credit on first recharge via code NEW700). Verified June 2026 from shipway.com. Exact per-shipment rates vary by weight slab, courier, and delivery zone and are not published as a single tier table; third-party listings (G2/SaaSworthy) cite per-shipment figures but these are unverified and inconsistent with the site. Confirm actual rates via Shipway's shipping cost calculator (https://www.shipway.com/shipping-cost-calculator) or sales.
G2 Shipway pricing listing (third-party, unverified per-shipment figures)https://www.g2.com/products/shipway/pricingShipwayhttps://www.shipway.com/Shipway ecommerce logistics solution page (rates, recharge minimum, courier partners, integrations)https://www.shipway.com/ecommerce-logistics-solutionShipway shipping cost calculator (per-shipment rate verification)https://www.shipway.com/shipping-cost-calculatorShipway homepage integrations & courier partner listhttps://www.shipway.com/Shipway official homepage (positioning, couriers, free signup, ₹19/500g, ₹1000 recharge promo)https://www.shipway.com/Shipway pricinghttps://www.shipway.com/pricing
Verified against the sources above. How we research & rate software →
Does Shipway give a GST invoice in India?
Shipway issues an India GST invoice, so a GST-registered business can claim input tax credit on it directly.
Is Shipway good for Indian small businesses?
Shipway is worth evaluating for Indian buyers, but the final fit depends on pricing limits, support, integrations, and setup effort.
Does Shipway have a free plan?
Shipway lists a free plan, but check the official pricing page for current usage limits before choosing it.
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