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Hospitality & Hotels
IDS Next
Bengaluru-based hospitality ERP suite spanning PMS, POS, finance, banquets and guest engagement for hotels and chains.
FindThatSoftware verdictEditorial ruling
A strong fit for larger Indian hotels and chains that want PMS, POS, finance and banquets unified in one enterprise-grade Indian ERP. The watch-out is that this breadth suits bigger operations and pricing is demo-only, so confirm onboarding effort and which modules a smaller property needs. Verify current pricing on the official site.
FindThatSoftware has source-checked this listing and keeps 2 public sources visible for buyer verification.
Should you use IDS Next?
Use it if hotel chains and larger properties. Avoid it if an independent 20 room property wanting a published price, because IDS Next quotes only after a demo with no rate card online.
Spec sheet
- Starting price
- Custom
- Free plan
- Not available
- Free trial
- Not listed
- Status
- Source checked 22 Jun 2026
- Source trail
- 2 public sources
Work at IDS Next?
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Claim this listing →In short
IDS Next is a industry solutions / hospitality & hotels for Indian buyers. It issues an India GST invoice, so you can claim input credit. FindThatSoftware rates it best for hotel chains and larger properties, and a poor fit if an independent 20 room property wanting a published price, because IDS Next quotes only after a demo with no rate card online.
The trade-off, weighed
What you gain, and what you give up.
The case for
- IDS Next covers front office, POS, housekeeping, finance, materials, banquets and spa from one vendor, so one contract spans the property.
- Support runs across time zones in 30 languages over live chat, email and phone, with disaster recovery sites in India and Sri Lanka.
- The company reports 350 plus technology integrations and deployments in 50 plus countries, so channel manager and OTA links already exist.
The catch
- IDS Next prints its own support numbers as 89% of customers serviced per SLA and 5% of calls abandoned.
- No pricing appears anywhere on the site, and every product page ends at a Book a Demo or Request a Demo form.
- Two product lines run side by side, FortuneNext and FX, so which modules you get depends on the line sales quotes you.
- Function is split across more than twenty separately named modules, so a full property stack becomes many line items on one quote.
True India price
What actually changes for a buyer in India.
- Watch for
- No public pricing; all CTAs go to a demo/contact form. Contact sales for a quote. Confirm on vendor site.
India readiness
How well IDS Next fits an Indian business operationally, from the verified pricing and company facts we hold.
- ✓GST invoice
Issues a GST-compliant invoice, so a registered business can reclaim input tax.
- –Bills in INR
Not verified yet.
- ✓India HQ
India-headquartered, so support, timezone, and context are local.
How IDS Next compares
Against the 5 other hotel management toolswe list, from what we verified on each vendor’s own pages.
Less common among the other hotel management tools
Recorded for IDS Next and for at most a third of the 5 others we list.
- Bank reconciliation
- Custom report builder
- Inventory tracking
- Kitchen display system
- Membership management
- Multi currency
- Multilingual interface
- Payroll management
Also in most alternatives
Recorded for at least half of the 5 others, and for IDS Next.
- Housekeeping management
- Banquet management
- Central reservation system
- Multi property management
This compares only the capabilities enough rival tools share for a comparison to mean anything — roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.
Paying for more than IDS Next? See your whole stack's real India cost and where you could switch to save.
Audit my stackOverview
What is IDS Next?
IDS Next is a Bengaluru-headquartered cloud-native hospitality ERP. Its suite includes property management (FX Front Office, FortuneNext PMS), POS with a kitchen display system, a guest-engagement and housekeeping mobile app, financial management with accounting, F&B costing and payroll, and banquet and sales/event modules. It is used by 220+ hotel chains across 50+ countries.
Best for
- Hotel chains and larger properties
- Operations needing integrated finance and banquets
- Indian hotels wanting a local enterprise vendor
Who should avoid it
- An independent 20 room property wanting a published price, because IDS Next quotes only after a demo with no rate card online.
- A hotel that needs a hard support commitment, since the vendor's own page reports 89% of customers serviced within SLA.
What IDS Next does
What we verified about IDS Next
Read from IDS Next’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
Features we confirmed54
- Table reservation
- FX Book Your Table is listed as a POS-family table booking product.
- Payroll management
- FortuneNext 9.0 HR and Payroll is a listed module.
- Overbooking prevention
- FX FOM tracks reservations and prevents duplications and overbookings.
- Open API
- Marketplace advertises powerful APIs so you can build your own integrations.
- Multi property management
- Staff can manage reservations across multiple properties from a single login.
- Multilingual interface
- FX POS supports multilingual display alongside multi-currency.
- Multi currency
- FX POS displays and e-invoices in multiple currencies for global F&B chains.
- Menu management
- FX POS supports menu customisation for dietary requirements.
- Membership management
- FortuneNext 9.0 includes a Membership module.
- Kitchen display system
- Product list includes FX Kitchen Display System for restaurants.
- Inventory tracking
- FX POS lists advanced inventory tracking to reduce wastage.
- Housekeeping management
- FX HouseKeeping is a listed module and mobile solution.
- Guest service request tracking
- FX Guest Services logs guest requests and assigns them to departments.
- Door lock interface
- Marketplace has a large Electronic Hotel Locks integration category.
- Custom report builder
- FortuneNext 9.0 ships an FN Report Builder module.
- Contactless check in
- FX FOM integrates with IDS Next contactless solutions to reduce lobby congestion.
- Central reservation system
- FX CRS centralises reservations and syncs inventory with the PMS.
- Banquet management
- FortuneNext 9.0 Banquets Management and FX Sales and Catering are dedicated modules.
- Bank reconciliation
- FX Finance supports manual or automatic bank reconciliation with contra entry.
- Budget vs actual revenue
- FX Pulze lets you set monthly budgets by revenue category and view against them.
- Central procurement
- FX Central Procurement is listed under Central Solutions for chains.
- Chain level rate definition
- FX FOM offers chain-level data definition and rates defined across properties.
- Channel revenue comparison
- FX Pulze compares revenue from all channels with graphical trends.
- Club management
- FX Club Management and FX Club App serve leisure clubs.
- Cross outlet financial comparison
- FX Finance reports compare financial performance across outlets and time periods.
- E invoicing india
- Marketplace has an E-Invoice category with Indian tax-tech partners.
- Five level escalation rules
- FX Guest Services lets you set up to five escalation levels per request type.
- Food and beverage costing
- FortuneNext 9.0 has a dedicated Food & Beverage Costing module.
- Group booking management
- FX CRS manages multiple and group bookings with itinerary tracking.
- GST compliance
- Marketplace has a GST Compliance category and a 'GST for India' statutory interface.
- Guest profile history
- Guest profiles hold preferences, feedback, loyalty membership and past stays.
- Guest wallet
- FX Wallet is listed as a POS-family product for guest spend.
- Hotel accounting
- FX Finance provides sales transaction lists, invoices, receipts and financial statements.
- Hotel property management system
- FX Front Office Management is a hotel PMS unifying reservations, check-ins and guest operations.
- Iptv interface
- Marketplace lists an IP Television integration category with many vendors.
- Maintenance management
- FortuneNext 9.0 Maintenance Management is a listed module.
- Materials management
- FX Material Management System and FortuneNext Materials Management are separate modules.
- Minibar posting interface
- Marketplace includes a Minibar Consumption Posting category.
- Mobile staff apps
- Mobile Solutions group covers FX Guest Services, HouseKeeping, Pulze and Steward.
- Multi level transaction authorisation
- FX Finance defines authorisation rules and multiple approval levels with transaction locking.
- Overdue request reporting
- FX Guest Services dashboard shows requests received, completed and overdue.
- Passport scanner interface
- Marketplace has an ID and Passport Scanners integration category.
- Pbx call accounting interface
- Marketplace lists dozens of PBX systems under Call Accounting.
- Pms hardware interfaces
- Marketplace covers door locks, PBX call accounting, minibar posting and IPTV hardware.
- Push notification staff alerts
- Service requests alert departments via mobile-app-based push notifications.
- Recipe based food costing
- FX POS offers one-stop recipe-based food costing and centralised pricing.
- Restaurant POS
- FX POS handles F&B order taking, preparation, serving and bill settlement.
- Revenue analytics adr revpar
- FX Pulze gives real-time ADR and RevPAR analysis for rate setting.
- Sales and catering
- FX Sales and Catering is listed as the banquet sales solution.
- Single screen front desk dashboard
- FX FOM presents guest activity, occupancy, arrivals and departures on one screen.
- Spa management
- FX Spa is the listed wellness and spa management module.
- Statutory tax interfaces multi country
- Statutory Interfaces list covers India GST, Saudi ZATCA, Kenya, Nepal, Vietnam and more.
- Waiter handheld ordering
- FX Steward is listed under both POS and mobile solutions for order taking.
- Wifi guest access interface
- Marketplace has a large Guest Internet Access Management category.
What people use it for4
- Run a restaurant
- FX POS covers ordering through secure bill settlement in hotel F&B outlets.
- File GST returns
- GST Compliance and India e-invoice interfaces exist to meet Indian tax filing.
- Connect ota channel manager
- Distribution integrations link the PMS to OTAs and channel managers.
- Manage hotel front desk
- Core job is running reservations, check-in and check-out at a hotel front desk.
Works with44
- Zoho books
- Marketplace lists Zoho Books under Accounting.
- Tripadvisor
- Marketplace lists TripAdvisor Review Express under Reputation Management.
- Tally
- Marketplace lists Tally under Accounting integrations.
- Tableau
- Marketplace lists Tableau under Business Intelligence.
- Staah
- Marketplace lists STAAH under Distribution and Reputation Management.
- Simplotel
- Simplotel is a preferred partner listed as a booking engine.
- Sap
- Marketplace lists SAP under Accounting integrations.
- Sage
- Marketplace lists Sage as an accounting integration.
- Razorpay
- Marketplace lists Razorpay under Payments.
- Quickbooks
- Marketplace lists QuickBooks under Accounting.
- Payu
- Marketplace lists PayU and PayUbiz under Payments.
- Paypal
- Marketplace lists PayPal under Payments.
- Leadsquared
- Marketplace lists Lead Squared under CRM integrations.
- Icici bank
- Marketplace lists ICICI Bank as a payments integration.
- Hdfc bank
- Marketplace lists HDFC Bank under Payments.
- Capillary
- Marketplace lists Capilary under Loyalty & Rewards.
- Axis bank
- Marketplace lists Axis Bank under Payments.
- Avaya
- Marketplace lists many AVAYA PBX models under Call Accounting.
- Amadeus
- Amadeus appears as preferred partner across BI, CRM and booking engine.
- Airpay
- Marketplace lists Airpay as an Indian payments integration.
- Atomize
- Marketplace lists ATOMIZE under Revenue Management.
- Axisrooms
- Marketplace lists AxisRooms among distribution partners.
- Cisco
- Marketplace lists CISCO under Call Accounting.
- Clear tax
- Clear is listed as a preferred GST Compliance partner.
- Cygnet tax tech
- Marketplace lists Cygnet Tax Tech under E-Invoice.
- D edge
- Marketplace lists D-Edge under Distribution.
- Dormakaba
- Marketplace lists Dorma Kaba lock systems with FIAS and ATLAS.
- Easemygst
- Marketplace lists EaseMyGST under GST Compliance.
- Easyrewardz
- Marketplace lists Easyrewardz as a loyalty integration.
- Godrej smart locks
- Marketplace lists Godrej Smart Lock with three reader variants.
- Ideas revenue management
- IDeaS is listed as a preferred Revenue Management partner.
- Infor sun systems
- Marketplace lists Infor Sun System under Accounting.
- Medallia
- Marketplace lists MEDALLIA under CRM.
- Mpesa
- Marketplace lists MPESA, relevant for African deployments.
- Oracle opera
- FX Finance page names Opera among third-party interfaces it pulls data from.
- Quicktext
- Marketplace lists Quicktext chatbot under Artificial Intelligence.
- Rategain
- Marketplace lists RateGain under Distribution.
- Ratetiger
- RateTiger is a preferred partner listed as channel manager.
- Revinate
- Marketplace lists Revinate under hospitality CRM.
- Salto
- Marketplace lists Salto under Electronic Hotel Locks.
- Siteminder
- Marketplace lists SiteMinder under Distribution channel managers.
- Trustyou
- Marketplace lists TrustYou for reputation management.
- Vingcard
- Marketplace lists several VingCard lock generations.
- Worldline
- Marketplace lists Worldline as a payment integration.
Terms, compliance and how you buy24
- WhatsApp support channel
- Support menu offers WhatsApp as a support channel alongside phone and email.
- Gdpr compliant
- FX Finance cites GDPR compliance among its security standards.
- Emerging markets focus
- FX FOM says it is trusted across Asia, the Middle East and Africa.
- Demo led sales
- Every CTA is Book a Demo or Request a Demo, with no self-serve trial.
- Bengaluru headquartered
- Footer address is MFAR Green Heart, Manyata Tech Park, Bengaluru 560045.
- 24x7 support
- Footer and menu advertise 24/7 Tech Support with a global support number.
- 350 plus integrations
- Marketplace claims over 350 turnkey integrations and connects.
- Cloud native
- Products are repeatedly described as cloud-native rather than on-premise.
- Datasheet behind lead form
- Each product datasheet download requires submitting company name and email.
- Disaster recovery india sri lanka
- DB pros note disaster recovery sites in India and Sri Lanka.
- Enterprise heavy
- Breadth and sales motion suit chains, not an independent 20-room property.
- Fifty plus countries
- Company reports deployments in 50+ countries and 220+ hotel chains.
- India built
- IDS Next Business Solutions is headquartered at Manyata Tech Park, Bengaluru.
- Microsoft azure hosted
- FX Front Office says it is securely hosted on Microsoft Azure cloud.
- Modular quote line items
- Function splits across twenty-plus named modules, so a full stack is many line items.
- Multilingual support 30 languages
- DB pros record support across time zones in 30 languages.
- No free trial
- DB notBestFor confirms no trial and no rate card for small properties.
- Not for small independent hotels
- Our notBestFor flags a 20-room property wanting a published price.
- Pa dss certified
- FX Finance page lists PA-DSS certification for payment data.
- Partner led regional sales
- Site has a Regional Partners directory and a Become a Partner track.
- Quote only pricing
- No pricing appears anywhere; every product page ends at a demo form.
- Self reported 89 percent sla
- Vendor prints its own numbers as 89% of customers serviced per SLA.
- Soc 1 and 2 type ii
- Marketplace statutory list includes SOC 1 & 2 Type II certification.
- Two parallel product lines
- FortuneNext and FX run side by side, so module availability depends on the line quoted.
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Pricing caveat and source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
No public pricing; all CTAs go to a demo/contact form. Contact sales for a quote. Confirm on vendor site.
Verified against the sources above. How we research & rate software →
Does IDS Next give a GST invoice in India?
IDS Next issues an India GST invoice, so a GST-registered business can claim input tax credit on it directly.
Is IDS Next good for Indian small businesses?
IDS Next can work for Indian buyers, but check currency, tax, billing, support, and whether the workflow justifies foreign-currency pricing.
Does IDS Next have a free plan?
IDS Next does not list a permanent free plan in FindThatSoftware data. Check the official pricing page for trial terms and current offers.
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