Does mycloud Hospitality give a GST invoice in India?

Whether mycloud Hospitality issues an India GST invoice is not verified yet. Foreign-billed tools usually don't, in which case a registered business reclaims GST via reverse charge; confirm the vendor's billing before you buy.

Is mycloud Hospitality good for Indian small businesses?

It suits independent and boutique hotels with 20 or more rooms. It bills in a foreign currency, so expect the card forex markup on every charge. It is not the right pick for homestays and guest houses under 20 keys, because the 20 room billing minimum makes the per room rate poor value at that size.

Does mycloud Hospitality have a free plan?

mycloud Hospitality does not list a permanent free plan in FindThatSoftware data. Check the official pricing page for trial terms and current offers.

FindThatSoftwareSoftware catalog

Hospitality & Hotels

mycloud Hospitality

Cloud hotel PMS by Prologic First covering front desk, channel manager, booking engine, POS and back-office accounting.

✓ Source-checked profileMade in India9 sources cited

Spec sheet

All-in India price

₹777/user/mo

For a registered business, $8/user/mo sticker

Free plan: Not available
Free trial: Available
Status: Source checked 12 Nov 2026

See mycloud Hospitality pricing in India →Visit mycloud Hospitality

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FindThatSoftware verdictEditorial ruling

Shortlist mycloud if you run an independent hotel or a small group of 20 rooms or more and want front desk, POS, booking engine and accounts from one vendor under Indian contract law. Before paying, confirm in writing whether you will be invoiced in rupees with GST by the Indian entity, because the public price list is in US dollars and the vendor never states this.

Read the full verdict

Also check whether you need the channel manager, since it only comes bundled in the top plan, and test your specific OTA, payment gateway and Tally connections during the 30 day trial. The honest trade-off against a hotel focused Indian PMS such as eZee or Hotelogix is breadth versus simplicity: mycloud bundles more back office and F&B depth, but the 20 room billing floor makes it poor value for small properties. Use the trial fully, as refunds after purchase are narrow.

FindThatSoftware has source-checked this listing and keeps 9 public sources visible for buyer verification.

In short

mycloud Hospitality is listed under Hospitality & Hotels, reviewed for Indian buyers. All-in it runs about ₹777/user/mo for a GST-registered business ($8/user/mo sticker plus about 3.5% card forex). That is per user with a 20-user minimum, so the smallest bill is about ₹15,540 a month. FindThatSoftware rates it best for independent and boutique hotels with 20 or more rooms; a poor fit for homestays and guest houses under 20 keys, because the 20 room billing minimum makes the per room rate poor value at that size.

What mycloud Hospitality costs in India

The rupee price a business actually pays, after the card forex markup, with GST shown both ways.

True India price

Registered business, per user per month

₹777

mycloud Hospitality advertises $8/user/mo. A GST-registered business in India pays about ₹777 a month (₹9,326/yr) once the roughly 3.5% card forex markup is added, with GST reclaimed as input credit. If you cannot reclaim GST, it is about ₹917 a month.

Sticker price: $8/user/mo
Card forex markup: about 3.5% over mid-market
GST: 18%, reclaimable if registered
Registered per user per month: ₹777
Registered per user per year: ₹9,326
If you can't reclaim GST: ₹917

Try first: Free trial before you commit budget.
Watch for: Plans are priced in US dollars per room per month, with every plan billed for at least 20 rooms, and fees exclude taxes.
More
Subscriptions can be monthly, half-yearly or yearly and renew automatically until cancelled by email; only monthly rates are published. The refund policy allows a subscription refund within seven days of purchase, but setup and training fees are never refunded, so treat the 30 day trial as your real evaluation window.

Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.

Full India pricing breakdown

Paying for more than mycloud Hospitality? See your whole stack's real India cost and where you could switch to save.

Audit your spend

Who mycloud Hospitality fits

What it is, what you gain, what you give up, and who should look elsewhere.

What is mycloud Hospitality?

mycloud Hospitality is a cloud hotel management suite run by Mycloud Hospitality Software Private Limited, an Indian company owned by Prologic First, with an office in Gurgaon and others in the UK, USA and UAE. It covers reservations and front desk, housekeeping, a web booking engine, an integrated channel manager on the top plan, F&B and bar POS with an Android tablet option, banquets, inventory, F&B costing and back office accounting. Everything runs in the browser with separate global, UK and India live logins, and the vendor says it handles hotels from a couple of rooms up to about 300 rooms, including multi-property groups with a central reservation system. It connects to a marketplace of third party interfaces, including Indian payment gateways such as Razorpay and PayU, Tally for accounts, channel managers like STAAH and SiteMinder, and an Indian GST e-invoice connector. Pricing is per room per month with a 20 room billing minimum, and the channel manager is only bundled in the most expensive plan.

What you gain, and what you give up.

The case for

Per room rates for all three plans are published, so a hotel can estimate cost without a sales call
Run by an Indian private limited company under Indian law with a Gurgaon office, so contracts and disputes sit in India
Integrations already cover Indian needs such as Razorpay, PayU and HDFC gateways, Tally posting and a GST e-invoice connector

The catch

Every plan bills a minimum of 20 rooms, so a 10 key property pays for twice its inventory
Public prices are in US dollars and the vendor does not say whether Indian customers are invoiced in rupees with GST, so ask before signing
The channel manager is only included in the top plan, so hotels on the cheaper plans need a separate channel manager
Refunds are narrow: setup and training fees are non refundable and a subscription refund is only offered within seven days of purchase

Best for

Independent and boutique hotels with 20 or more rooms
Small to mid-size hotel groups that want central reservations across properties
Hotels wanting PMS, POS, distribution and back office accounting from one vendor

Who should avoid it

Homestays and guest houses under 20 keys, because the 20 room billing minimum makes the per room rate poor value at that size
Hotels that only need a cheap channel manager or booking engine, because the channel manager is bundled only in the top plan
Large branded chains that need SSO and enterprise grade access controls, which the vendor does not document

India readiness

How well mycloud Hospitality fits an Indian business operationally, from the verified pricing and company facts we hold.

–GST invoice
Not verified yet.
✗Bills in INR
Priced in a foreign currency, so your card or bank adds forex conversion on top.
✓India HQ
India-headquartered, so support, timezone, and context are local.

Compare mycloud Hospitality

How it stacks up on what we verified, the tools buyers weigh it against, and where it appears in our guides.

How mycloud Hospitality compares

Against the 5 other hotel management tools we list, from what we verified on each vendor’s own pages.

Less common among the other hotel management tools

Recorded for mycloud Hospitality and for at most a third of the 5 others we list.

Revenue analytics
Social listening
Contactless check in
Front desk operations
Guest service request tracking
Web booking engine

Also in most alternatives

Recorded for at least half of the 5 others, and for mycloud Hospitality.

Channel manager
Housekeeping management
Banquet management
Central reservation system
Multi property management

This compares only the capabilities enough rival tools share for a comparison to mean anything, roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.

Similar tools to mycloud Hospitality

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See all mycloud Hospitality alternatives

Featured in our buying guides

See how mycloud Hospitality stacks up against the best options for a specific kind of business.

Best Hotel Management Software in India

What we verified about mycloud Hospitality

Read from mycloud Hospitality’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.

What mycloud Hospitality does

Open API

Features we confirmed30

Web booking engine: Web Booking Engine included from the Basic plan
Social listening: Social Listening included from the Standard plan
Revenue analytics: Analytics covers occupancy, ARR, RevPAR and pickup pace
Open API: OpenAPI functionality advertised for custom integrations and reporting
Multi property management: Super Admin Console switches properties on one login
Housekeeping management: Housekeeping listed in the Basic plan feature list
Hotel pms: Core product is a cloud hotel property management system
Guest service request tracking: Guest management tracks, manages and resolves requests in real time
Front desk operations: PMS unites reservations, front desk and departments
Contactless check in: Contactless Check-in listed on the Standard plan
Channel manager: Channel Manager appears only on the Premium plan
Central reservation system: mycloud CRS gives single inventory view across properties
Banquet and event management: Enterprise venue and event booking module with catering and logistics
Accounts receivable: Accounts Receivable listed in the Basic plan
AI chatbot guest messaging: Guest service module has AI, chatbot and NLP capabilities
Back office accounting: Hotel back office software module with trial balances
Built in payment processing: Built-in credit card processor handles multiple payment gateways
Charge to room: POS transfers checks to the guest room, payable at checkout
Digital room keys: Guest journey includes contactless digital room keys
Export to pdf xls csv: POS reports export to PDF, XLS and CSV formats
F and b recipe costing: Inventory module writes recipes and menus with product costing
Forecast based ordering: Inventory supports ordering based on forecasts
Four hourly backups: FAQ states data backups run at four-hour intervals
Id upload at checkin: Guests upload IDs during contactless check-in
IP restricted access: FAQ grants access only from registered IP addresses
Kitchen order printing: POS takes orders and remotely prints them in the kitchen
Mis report library: More than 250 detailed MIS reports available
Purchase and consumption journals: Automates computing purchase and consumption journals
Qr menu ordering: QR Menu for POS is a Standard plan feature
Restaurant POS: mycloud POS handles F&B outlets with kitchen order printing

What people use it for4

Run a hotel without onsite servers: Web-based PMS requires no servers maintained on site
Take online bookings: Booking engine exists to convert lookers into direct bookers
Distribute inventory to OTAs: Distribution suite manages rates and availability across sales channels
Control food cost: Inventory module targets reducing food, labor and variable costs

Works with8

Xero: Interfaces section names Xero for back-office accounting
Tripadvisor: Tripadvisor Integration listed in the Basic plan
Sage: Interfaces section names Sage for back-office accounting
Power BI: OpenAPI enables integration with PowerBI for custom reports
Paypal: Interfaces section names PayPal among payment gateways
Amazon alexa: Alexa voice responsive system integration offered to hotels
Pesapal: Interfaces section names pesapal as a payment gateway
Smartlink: Interfaces section names smartLINK among interfaces

Terms, compliance and how you buy24

Fast onboarding: Support gets a basic PMS running within four hours
24x7 support: Standard adds 24/7 online support, Premium a 24/7 hotline
200 plus interfaces: Library of over 200 third-party hardware and software interfaces
20 room billing minimum: Every plan states minimum 20 rooms billing
30 day free trial: FAQ offers a 30-day free trial with free configuration
Channel manager gated to top tier: Channel Manager appears only in the Premium plan
Free setup on mid tier: Free Setup starts at the Standard plan
GDPR compliance ready: FAQ states GDPR compliance-ready security for data
Global multi region hosting: Separate Global, UK and India live login endpoints
Independent hotel oriented: Designed for B&Bs, villas, resorts and small-to-mid chains
India built: mycloud Hospitality Software Pvt Ltd, built by Prologic First India
No free plan: Pricing page has only three paid tiers plus a trial
No full mobile app: Reviewers note the absence of a full mobile application
No india payment gateway named: Named gateways are PayPal and pesapal, no Razorpay or PayU
PCI compliance ready: FAQ describes PCI-compliance-ready security posture
Per room pricing: Billing is per room per month rather than per seat
Published pricing: All three plan rates are printed on the public pricing page
Reseller channel: Partners menu includes a Reseller programme
Scales from 2 to 300 rooms: Site says hotels from 2 rooms to 300-room city hotels
Thin self help documentation: Reviewers report thin documentation per our research
Transaction fee on lower tiers: Only Premium is listed as carrying no transaction fee
Usd billed: Rates quoted as USD $8, $12 and $16 per room per month
Used in 40 countries: Over 2000 clients across 40 countries claimed
Us phone support number: Header lists a +1-415 US contact number, not an Indian one

Source trail

Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.

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