What does Zenoti charge in India?

Standard rate, per unit of usage

Per unit of usage

no fixed monthly price · rates below

you pay only when you use it

Zenoti has no monthly sticker price, which is why most directories list it as "custom" and leave you guessing. It bills per unit of usage, so your real cost depends on volume. 18% GST applies on the fee, and a registered business reclaims it as input credit.

Zenoti rate card

Published standard rates, as verified from the vendor's own charges page. Rates exclude 18% GST and are negotiable at volume.

Plan	Billing	What you pay
Voice, SMS and messaging usage	per unit of usage	Quote only. Usage billed on consumption with optional base packs; unused SMS do not roll over.
Zenoti OS	recurring	Quote only. Core platform: appointment book, POS, payments, memberships, online booking, marketing, payroll, inventory. Invoiced monthly or annually as the customer requests; multi-location pricing is custom.
AI Plus (AI Workforce)	recurring	Quote only. Required to use the AI agents (receptionist, lead manager, concierge and others); adds a dedicated Customer Success Manager and SLA backed priority support.
Setup fee per center	one-time	Quote only. One time non refundable set up fee for each new center added.
Extra storage	recurring	Photo and file storage above 5 GB per organization, billed monthly per extra 5 GB block.

Zenoti publishes no prices; you get a quote per location, plus a one time non refundable set up fee for each new center, and SMS, voice and messaging usage billed on consumption. The standard terms bill monthly or annually as you request but default to US dollars unless the order form says otherwise, renew automatically for a year at a time, and allow a fee increase of up to a fifth at each renewal. Fees are non refundable and you need sixty days notice before the term ends to leave, so negotiate the renewal cap and billing currency before signing.

What a percentage rate actually costs you

Cost scales with volume

A monthly plan is capped; a per-unit of usage rate is not. At low volume a percentage rate is the cheaper deal, and past a certain point a flat monthly tool wins. Model your own volume before assuming "no monthly fee" means cheaper.

18% GST on the fee, not the sale

GST is charged on the unit of usage fee, not on the full value you process. A registered business reclaims it as input credit, so the fee before GST is the number that matters. Only an unregistered buyer bears the full 18%.

Indicative, not a quote. Published rates are standard retail rates for a new account and are commonly negotiated down at volume. Confirm current rates with the vendor before you commit. Rates last verified 12 Nov 2026.

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Zenoti charges, answered

How much does Zenoti charge in India?: Zenoti does not charge a fixed monthly price. You pay per unit of usage, so the cost scales with your volume, and 18% GST applies on the fee. Quote only. Usage billed on consumption with optional base packs; unused SMS do not roll over.
Does Zenoti have a monthly fee or setup cost?: Zenoti is billed on usage rather than a flat monthly plan. Setup, maintenance or annual charges vary by contract, so confirm them with the vendor before signing.
Is GST charged on Zenoti fees?: Yes. 18% GST applies on the fee itself, not on the full transaction value. A GST-registered business reclaims it as input credit, so the real cost is the fee before GST. An unregistered buyer bears the full 18%.
Can Zenoti rates be negotiated?: Usually, at volume. Published rates are the standard retail rates for a new account. Once you have consistent monthly volume, most India vendors in this category will quote a lower rate, so treat the published figure as a ceiling rather than a fixed price.