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Zoho Commerce
E-commerce platform from Zoho to build an online store, integrated with the Zoho suite and INR billing.
FindThatSoftware verdictEditorial ruling
A natural fit for Indian SMBs already in the Zoho ecosystem that want a store connected to their books and CRM, with local billing. Standalone, its ecosystem and themes are smaller than Shopify's, so weigh integration value vs breadth. Verify current pricing on Zoho's India site.
FindThatSoftware has manually reviewed this listing against 1 public source. Check source links before buying because pricing and availability can change.
Should you use Zoho Commerce?
Use it if indian SMBs using the Zoho suite. Avoid it if merchants already live on Shopify, because moving a catalogue and its URLs carries an SEO cost that a flat platform fee alone will not repay.
Spec sheet
- Starting price
- ₹599/mo₹599/mo sticker
- Free plan
- Not available
- Free trial
- Available
- Status
- Curated 29 Jul 2026
- Source trail
- 1 public source
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Claim this listing →In short
Zoho Commerce is a e-commerce and online storefront builders for Indian buyers. It costs about ₹599/mo before GST, billed in rupees. It issues an India GST invoice, so you can claim input credit. FindThatSoftware rates it best for indian SMBs using the Zoho suite, and a poor fit if merchants already live on Shopify, because moving a catalogue and its URLs carries an SEO cost that a flat platform fee alone will not repay.
The trade-off, weighed
What you gain, and what you give up.
The case for
- Zoho charges zero transaction fee on every plan, so unlike percentage based storefronts the platform cost stays flat as your sales grow.
- Rupee prices start at ₹599 per month on annual billing and hosting with unlimited bandwidth is included in that figure.
- The 14 day trial runs without a credit card, so you can load a real catalogue before committing any money.
The catch
- The entry plan caps you at 500 products, 2,000 customer accounts and two users, which a growing catalogue outgrows fast.
- Monthly billing costs 67 percent more than annual, ₹999 against ₹599 on the entry plan and ₹2,999 against ₹1,799 above it.
- Extra staff logins cost ₹180 each per month and every additional inventory location adds ₹720 per month on monthly billing.
- Onboarding is sold as a jumpstart package from ₹29,999 up to ₹1,49,999, and none of it is included in the plan price.
True India price
Registered business, per month
₹599
Zoho Commerce is billed in rupees at ₹599/mo, so there is no forex markup. A registered business reclaims GST, so that is roughly the cost (₹7,188/yr). Without reclaim, add 18% for about ₹707 a month.
- Sticker price
- ₹599/mo
- GST
- 18%, reclaimable if registered
- Registered per month
- ₹599
- Registered per year
- ₹7,188
- If you can't reclaim GST
- ₹707
- Try first
- Free trial before you commit budget.
- Watch for
- Freemium. Standalone India INR pricing varies; also available bundled in Zoho One (priced per employee per month). Confirm current pricing on Zoho.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.
Full India pricing breakdownIndia readiness
How well Zoho Commerce fits an Indian business operationally, from the verified pricing and company facts we hold.
- ✓GST invoice
Issues a GST-compliant invoice, so a registered business can reclaim input tax.
- ✓Bills in INR
Priced in rupees, so there is no forex conversion or card markup on top.
- ✓India HQ
India-headquartered, so support, timezone, and context are local.
How Zoho Commerce compares
Against the 7 other ecommerce platform toolswe list, from what we verified on each vendor’s own pages.
Less common among the other ecommerce platform tools
Recorded for Zoho Commerce and for at most a third of the 7 others we list.
- Barcode generation
- Blogging
- Custom fields
- Custom functions
- Custom modules
- Product recommendations
- B2B price lists
- Online store
This compares only the capabilities enough rival tools share for a comparison to mean anything — roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.
Paying for more than Zoho Commerce? See your whole stack's real India cost and where you could switch to save.
Audit my stackOverview
What is Zoho Commerce?
Zoho Commerce lets businesses build and run an online store with a website builder, catalog, payments, shipping, and built-in marketing and analytics, integrated with Zoho Books, CRM and the wider suite. It bills in INR and targets Indian SMBs.
Best for
- Indian SMBs using the Zoho suite
- Stores wanting books/CRM integration
- Businesses wanting INR billing
Who should avoid it
- Merchants already live on Shopify, because moving a catalogue and its URLs carries an SEO cost that a flat platform fee alone will not repay.
- Brands with over 10,000 SKUs or several warehouses, since product ceilings and per location charges make the top plan expensive quickly.
What Zoho Commerce does
What we verified about Zoho Commerce
Read from Zoho Commerce’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
Features we confirmed35
- Returns management
- Returns is a listed Standard plan capability
- Product reviews
- Product reviews are included from the Standard plan
- Product recommendations
- Product recommendations on Standard, rules-based on Premium
- Online store builder
- Platform builds and hosts an online store with themes
- Multi location inventory
- Premium includes 3 inventory locations
- Custom modules
- Premium creates business-specific custom modules
- Custom functions
- Premium plan manages custom functions
- Custom fields
- Custom fields are included from the Professional tier
- Blogging
- Blogs are included in the Standard plan feature list
- Barcode generation
- Plus plan generates barcodes for inventory
- B2B price lists
- Premium plan adds price lists for B2B selling
- Abandoned cart recovery
- Abandoned carts appear in the Standard plan features
- Automatic discounts
- Professional plan adds automatic discounts
- B2B credit limits
- Premium sets credit limits for B2B customers
- Campaign landing pages
- Plans include 200 to 500 campaign pages
- Coupon discounts
- Basic coupons on Standard, advanced coupons on Professional
- Custom domain mapping
- Custom domain is listed in the Standard feature set
- Customer account portal
- Customer portal is listed in the Standard feature set
- Digital product downloads
- Digital Downloads is a Professional plan feature
- Faceted product filters
- Product filters are listed under Standard features
- Kit and assembly items
- Assembly and Kit items arrive on the Professional plan
- Live shipping rates
- Professional plan calculates live shipping rates
- Mega menu navigation
- Standard plan lists Mega menu as a storefront feature
- Member only store access
- Member-only access is a Professional plan feature
- Multi currency checkout
- Professional supports 2 currencies, Premium supports 5
- Picklists
- Picklists are listed in the Plus plan features
- Purchasing module
- Plus plan bundle adds Purchasing to the store
- Quote requests
- Premium plan supports Quote Requests from buyers
- Serial and batch tracking
- Premium tracks serial numbers and batches
- Stock counting
- Stock counting is included in the Plus bundle
- Store pickup locations
- Pickup locations is a Standard plan feature
- Uom conversion
- Plus plan supports unit of measure conversion
- WhatsApp commerce
- WhatsApp Commerce is listed as a Professional plan feature
- Wishlists
- Wishlist is added at the Professional tier
- Workflow customization
- Professional lets you customize business workflows
What people use it for5
- Sell over WhatsApp
- WhatsApp Commerce is a Professional plan capability
- Sell on ONDC
- ONDC sales channel is a listed feature on Professional and above
- Sell B2B wholesale
- Premium is positioned to Sell B2B at scale
- Build an online store
- Plus is described as the store-and-inventory bundle
- Recover abandoned carts
- Abandoned cart handling is a Standard plan feature
Works with4
- Zoho inventory
- Plus bundle adds full inventory management from Zoho Inventory
- Zoho books
- Zoho Commerce is positioned as integrated with Zoho Books
- WhatsApp Commerce is a named Professional plan integration
- ONDC
- ONDC is a named sales channel in Professional and above
Terms, compliance and how you buy25
- Storage caps per tier
- Professional gives 100 GB, Premium unmetered file storage
- Partner program
- Page invites agencies to Become a Partner for clients
- Chennai jurisdiction
- Zoho India terms settle disputes exclusively in Chennai courts
- Cancel anytime
- FAQ confirms you can cancel your plan anytime
- Auto renewal default
- Zoho terms auto-renew unless you notify seven days prior
- Domain not included
- FAQ says only free subdomains, domains bought separately
- Extra locations charged
- Location add-on is per location per month from Premium only
- Extra users charged
- Additional users are billed per user per month as an add-on
- Fourteen day free trial
- FAQ offers Zoho Commerce free for 14 days
- Free unlimited hosting
- FAQ confirms secure unlimited hosting free on every plan
- GST charged on top
- Footnote states prices are exclusive of taxes
- GST invoice for input credit
- Zoho India terms promise invoices formatted for input tax credit
- India headquartered vendor
- Zoho Corporation Private Limited contracts from Chennai for India
- INR billed
- Zoho publishes rupee pricing for Commerce in India
- No hidden third party fees
- FAQ states no hidden fees and no transaction fee on paid plans
- No setup or maintenance fee
- FAQ states stores carry no setup or maintenance fee
- ONDC native
- ONDC sales channel is an India-specific network integration
- Paid onboarding hours bundled
- Professional includes 2 hours and Premium 4 hours expert onboarding
- Product listing caps
- Professional caps 2,500 listings and Premium 10,000
- Pro rata plan switching
- FAQ says upgrades and downgrades are charged pro-rata
- Quote only enterprise tier
- Enterprise Solution offers Get in touch rather than a price
- Smaller app ecosystem than shopify
- Our research notes ecosystem and themes are smaller than Shopify
- Three month data retention after cancellation
- FAQ says store and info saved three months after cancellation
- User and contributor seat caps
- Professional gives 5 users plus 3 contributors
- Zero transaction fee
- Every paid plan explicitly states 0% transaction fee
Compare Zoho Commerce
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Pricing caveat and source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
Freemium. Standalone India INR pricing varies; also available bundled in Zoho One (priced per employee per month). Confirm current pricing on Zoho.
Editorially curated, with deeper source-checking in progress. How we research & rate software →
Does Zoho Commerce give a GST invoice in India?
Zoho Commerce issues an India GST invoice, so a GST-registered business can claim input tax credit on it directly.
Is Zoho Commerce good for Indian small businesses?
Zoho Commerce is worth evaluating for Indian buyers, but the final fit depends on pricing limits, support, integrations, and setup effort.
Does Zoho Commerce have a free plan?
Zoho Commerce does not list a permanent free plan in FindThatSoftware data. Check the official pricing page for trial terms and current offers.
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