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Workflow Automation
Zoho Flow
Cloud automation tool from Zoho connecting apps to automate workflows, integrated with the Zoho suite.
Spec sheet
All-in India price
₹1,450/mo
For a registered business, billed yearly
- Free plan
- Available
- Free trial
- Available
- Status
- Source checked 12 Nov 2026
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Claim this listingFindThatSoftware verdictEditorial ruling
Shortlist Zoho Flow if your business already runs on Zoho apps, or if you want app automation billed in rupees by an Indian company with GST added on the invoice amount. Before paying, list every non Zoho app you need and confirm each one has a connector, and check whether it is a premium app, because those need the Professional plan.
Read the full verdict
Count tasks honestly: each action in each run is a task, so a three step flow running a few hundred times a day can outgrow the cheapest tier fast. Against Zapier or Make, the trade off is a smaller connector library and slower polling in exchange for flat organisation pricing in rupees and deep native Zoho links. Start on the free plan or the 15 day trial with your real flows before choosing a task tier.
FindThatSoftware has source-checked this listing and keeps 4 public sources visible for buyer verification.
In short
Zoho Flow is listed under Workflow Automation, reviewed for Indian buyers. It costs about ₹1,450/mo before GST, billed in rupees. It issues an India GST invoice, so you can claim input credit. FindThatSoftware rates it best for businesses using the Zoho suite; a poor fit for teams needing sub-minute reaction to events from polling apps, because the fastest polling frequency on any Zoho Flow plan is five minutes on Professional.
What Zoho Flow costs in India
The rupee price a business actually pays, after the card forex markup, with GST shown both ways.
True India price
Registered business, per month, billed yearly
₹1,450
Zoho Flow is billed in rupees at ₹1,450/mo, so there is no forex markup. A registered business reclaims GST, so that is roughly the cost (₹17,400/yr). Without reclaim, add 18% for about ₹1,711 a month.
- Sticker price
- ₹1,450/mo
- GST
- 18%, reclaimable if registered
- Registered per month
- ₹1,450
- Registered per year
- ₹17,400
- If you can't reclaim GST
- ₹1,711
- Try first
- Has a free plan, so you can start without a card.
- Watch for
- Plans are priced per organisation, not per user, in rupees for Indian buyers, with GST charged on top of the listed price; annual billing saves a little over 15 percent against monthly.
More
Each plan is a ladder of task volumes, and if you enable overage, extra tasks cost a quarter more than regular tasks and are billed at the end of the cycle, so set a daily overage cap. Zoho offers a full refund in the first month on monthly plans and in the first 45 days on annual plans.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.
Full India pricing breakdownPaying for more than Zoho Flow? See your whole stack's real India cost and where you could switch to save.
Audit your spendWho Zoho Flow fits
What it is, what you gain, what you give up, and who should look elsewhere.
What is Zoho Flow?
Zoho Flow is the integration and workflow automation product from Zoho Corporation, the Chennai based company behind Zoho CRM and Zoho Books. It connects Zoho apps and over a thousand third party apps (the vendor's count) into flows of a trigger plus actions, built in a drag and drop editor with decisions, delays, subflows, error branches and Deluge custom functions. It runs in the cloud, with an on premise agent on the Professional plan for SQL databases, SAP and local scripts, and Zia AI steps that can draft flows from plain English. Pricing is per organisation and metered by tasks, where every executed action counts as one task. Polling triggers check every 15 minutes on Free and Standard and every 5 minutes on Professional, and run history is kept for 30 to 90 days depending on plan.
What you gain, and what you give up.
The case for
- Standard is billed in rupees per organisation, not per user, and each plan scales on a task ladder that runs up to 5 million tasks a month, so you only buy more tasks as volume grows.
- The free tier gives five flows and 100 tasks a month with no card, enough to test whether the base app connectors cover your actual stack.
- Overage keeps flows running past the plan cap and bills the extra at the end of the cycle, with a daily task ceiling you set yourself.
The catch
- Each action executed counts as one task, so a flow with three actions burns three tasks per run and a 5,000 task plan drains faster than the label suggests.
- Polling triggers check for new events every 15 minutes on Free and Standard, and the fastest rate anywhere is five minutes on Professional.
- Premium apps, on-premise agents and automatic rerun of failed executions are Professional only, so Standard buyers retry every failure by hand.
- Flow history is 30 days on Free and 60 days on Standard, so tracing an intermittent failure from two months ago is not possible.
Best for
- Businesses using the Zoho suite
- Teams wanting affordable native automation
- Zoho-centric workflows
Who should avoid it
- Teams needing sub-minute reaction to events from polling apps, because the fastest polling frequency on any Zoho Flow plan is five minutes on Professional.
- Budget buyers who need the premium app connectors or SAP and SQL on-prem access, since those are only on the Professional plan, which costs about two thirds more than Standard at the entry tier.
India readiness
How well Zoho Flow fits an Indian business operationally, from the verified pricing and company facts we hold.
- ✓GST invoice
Issues a GST-compliant invoice, so a registered business can reclaim input tax.
- ✓Bills in INR
Priced in rupees, so there is no forex conversion or card markup on top.
- ✓India HQ
India-headquartered, so support, timezone, and context are local.
Compare Zoho Flow
How it stacks up on what we verified, the tools buyers weigh it against, and where it appears in our guides.
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Featured in our buying guides
See how Zoho Flow stacks up against the best options for a specific kind of business.
What we verified about Zoho Flow
Read from Zoho Flow’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
What Zoho Flow does
Features we confirmed31
- Webhook triggers
- Webhook trigger starts flows from outgoing webhooks
- Visual workflow builder
- Builder offers drag and drop with auto arrange
- Delay steps
- Delay pauses a workflow for an interval or until a time
- Audit trail
- Audit trail tracks platform changes with emailed logs
- Agentic actions
- AI chooses and runs the best actions from prompt and context
- AI flow generation
- Zia generates workflows from plain-English descriptions
- AI text utilities
- AI steps summarize, rephrase and generate content
- Auto rerun failed executions
- Auto rerun is a Professional plan feature
- Conditional branching
- Decision creates different execution paths on conditions
- Connection sharing
- App connections can be shared across the organization
- Custom functions in deluge
- Custom functions let you write Deluge code as an action
- Data mapping
- Data mapping moves data between trigger and actions
- Draft flows
- Changes save as a draft until the flow is switched on
- Email parsing trigger
- Email trigger parses incoming emails to start a workflow
- Error branch handling
- Error branch runs a task sequence when an error occurs
- Flow versioning
- Versions track changes and deployments in a workflow
- Folders for flow organisation
- Folders organise and categorise flows
- Manual rerun
- Manual rerun retries failed executions on any plan
- Multi step flows
- Logic section lists multi-step flows on all plans
- On premise agent
- Professional includes an on-prem agent for local systems
- Outgoing webhooks
- Outgoing webhooks make outbound API calls to any app
- Remote script execution
- Executes VBScript, Python and PowerShell locally and remotely
- Restore deleted flows
- Deleted flows are restorable for up to 90 days
- Rss trigger
- RSS trigger starts a workflow on new feed data
- Sap integration
- On-premises integrations explicitly list SAP apps
- Send email action
- Send email is a built-in workflow logic action
- Sql database integration
- On-premises integrations cover SQL databases
- Subflows
- Subflows are reusable flows callable from other flows
- Test and debug
- Builder supports testing workflows and debugging errors
- Url polling trigger
- URL trigger checks a URL periodically and fires on response
- Variables
- Set variable creates and assigns data inside a flow
What people use it for1
- Automate lead handoff between apps
- Multi-step flows with decision logic route records across tools
Works with4
- Sap
- On-premises integrations name SAP apps explicitly
- Ad manager plus
- On-prem apps list AD Manager Plus as supported
- Pam 360
- On-prem apps include PAM 360 privileged access manager
- Servicedesk plus
- On-prem apps list ManageEngine Service Desk Plus
Terms, compliance and how you buy28
- Paypal accepted
- FAQ lists Visa, MasterCard, American Express and PayPal
- Liability capped at 50000 INR
- Zoho India terms cap liability at ₹50,000 or twelve months fees
- GDPR compliant
- Compliance row states Zoho Flow is GDPR compliant
- Chennai jurisdiction
- Zoho India terms settle disputes exclusively in Chennai courts
- Bank transfer for annual plans
- FAQ accepts bank and check transfer for annual subscriptions
- Auto renewal default
- Zoho terms auto-renew unless you notify seven days prior
- Annual discount
- Toggle states Yearly - Save over 15%
- Each action burns a task
- Three actions in a flow consume three tasks per run
- Encryption at REST for connections
- Sensitive connection parameters are encrypted by default
- Fastest polling is 5 minutes
- Professional is the only plan with 5-minute polling
- Flow history retention tiered
- History runs 30 days Free, 60 Standard, 90 Professional
- Free plan 5 flows 100 tasks
- Free edition allows 5 flows and 100 tasks per month
- GST charged on top
- Footnote says local taxes VAT and GST charged in addition
- GST invoice for input credit
- Zoho India terms promise invoices formatted for input tax credit
- India headquartered vendor
- Zoho Corporation Private Limited contracts from Chennai for India
- INR billed
- Zoho publishes rupee pricing for Flow in India
- Multi factor authentication
- Security section lists 2-step verification for accounts
- No sub minute triggering
- No plan polls faster than five minutes
- Overage billed at cycle end
- Our research records overage keeping flows running and billing later
- Pay as you go plan switching
- FAQ says you can switch plans at any time
- Polling latency 15 minutes
- Free and Standard poll for new events every 15 minutes
- Premium apps gated to professional
- Premium apps are unavailable below the Professional plan
- Self set daily task ceiling
- Our research records a daily task ceiling you set yourself
- Smaller connector library than leaders
- Our verdict warns the third-party app library is smaller
- Support access toggle
- Support access lets Zoho staff into your org to troubleshoot
- Task based metering
- A successful execution of an action counts as one task
- Task ladder to 5 million
- Plans scale from 5k tasks up to 5M tasks per month
- Unlimited flows on paid
- Standard and Professional both allow unlimited flows
Source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
- Zoho Flow billing and usage (overage, Zia credits)https://help.zoho.com/portal/en/kb/flow/user-guide/settings/general/articles/billing-usage
- Zoho Flow pricinghttps://www.zoho.com/flow/pricing.html
- Zoho refund policyhttps://www.zoho.com/refundpolicy.html
- Zoho terms of servicehttps://www.zoho.com/terms.html
Verified against the sources above. How we research & rate software →
Zoho Flow questions
Does Zoho Flow give a GST invoice in India?
- Zoho Flow issues an India GST invoice, so a GST-registered business can claim input tax credit on it directly.
Is Zoho Flow good for Indian small businesses?
- It suits businesses using the Zoho suite. It bills in rupees and issues a GST invoice, so a registered business claims the GST back. It is not the right pick for teams needing sub-minute reaction to events from polling apps, because the fastest polling frequency on any Zoho Flow plan is five minutes on Professional.
Does Zoho Flow have a free plan?
- Zoho Flow lists a free plan, but check the official pricing page for current usage limits before choosing it.
What users say
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