Shipway alternatives in India

The terms say all fees exclude taxes and that subscription plans are not refunded, apart from the plan fee refund you earn by crossing each plan's monthly shipment threshold. Freight itself is billed per shipment from a wallet and invoiced twice a month, so your real cost depends on weight, zone, COD and return charges rather than the plan fee.

The published figures cover only forward freight for the first slab, so COD charges, RTO freight, extra weight and the NDR and early COD add-ons show up in the billing dashboard, not on the pricing page. The terms say all fees exclude GST and that subscription payments are final with no refunds.

The vendor terms add an annual price escalation of ten percent, make invoices due within seven days with interest on late payment, and let the vendor suspend service after 45 days unpaid. Get the escalation and exit terms changed in the order form if they matter to you.

Subscription fees are non-refundable, annual plans auto renew and can only be switched off in the last month, and leaving early may cost a cancellation fee. The trap for Indian shippers is that the Free plan cannot print labels from India because it allows no linked courier account, and every linked label carries a per label fee on top of the plan.

The public rate card only covers forward parcels up to half a kilo, and billed weight is the higher of actual and volumetric, so bulky parcels and remote zones cost noticeably more than the headline rate. Wallet refunds on closure take up to 45 days and only after unpaid invoices are cleared.