AiSensy vs Wati vs Interakt for WhatsApp in India

All three run on the official WhatsApp Business API, so the right pick is about the job: AiSensy for marketing broadcasts, Wati for a multi-agent support inbox, Interakt for WhatsApp-driven e-commerce.

Head-to-head

Source-backed facts only. FTS does not publish invented numeric ratings — each row reflects verified catalog data with the last-verified date shown, and full source links per tool below.

Attribute	AiSensy	Wati	Interakt
Pricing	Freemium	Paid / usage-based	Paid / usage-based
Free plan	Yes	Not listed	Not listed
Free trial	Not listed	Not listed	Not listed
India fit	INR pricing	Check India fit	INR pricing
Best for	Indian SMBs running WhatsApp broadcasts and promotions	Teams needing a multi-agent shared WhatsApp inbox	Indian D2C and e-commerce brands selling on WhatsApp
Avoid if	Buyers who only need 1:1 chat and not marketing broadcasts	Solo operators who can use the free WhatsApp Business app	Non-commerce businesses that only need basic support chat
FTS status	Source checked Jun 14, 2026	Source checked Jun 14, 2026	Source checked Jun 14, 2026
Last verified	14 Jun 2026	14 Jun 2026	14 Jun 2026

AiSensy

WhatsApp marketing platform built on the official WhatsApp Business API for broadcasts, chatbots, and team inbox.

Starting price: Freemium
Free plan: Available
Best for: Indian SMBs running WhatsApp broadcasts and promotions
Avoid if: Buyers who only need 1:1 chat and not marketing broadcasts
Data status: Source checked Jun 14, 2026
Pricing caveat: Verified Jun 2026 (official pricing): Free Forever plan (₹50 conversation credits), Basic ₹1,500/mo (₹1,350/mo billed yearly), Pro ₹3,200/mo, Enterprise custom. WhatsApp conversation charges are billed separately at Meta India rates (≈₹1.09 marketing, ₹0.145 utility per message; service replies free within the 24-hour window).

Source trail

AiSensy WhatsApp marketing product AiSensy official site

View profile Visit AiSensy

Wati

End-to-end WhatsApp Business API platform with a shared team inbox, chatbots, and broadcasts.

Starting price: Paid / usage-based
Free plan: Not listed
Best for: Teams needing a multi-agent shared WhatsApp inbox
Avoid if: Solo operators who can use the free WhatsApp Business app
Data status: Source checked Jun 14, 2026
Pricing caveat: Verified Jun 2026 (official pricing): entry Pay-as-you-go at ₹999 (≈500 messages, single user); Growth (3 users), Pro (5 users, +$24/extra user) and Business (5 users, +$69/extra user) are seat-based subscriptions — confirm current monthly plan prices on the site. WhatsApp conversation charges are billed separately by Meta.

Source trail

Wati official site

View profile Visit Wati

Interakt

WhatsApp Business platform by Jio Haptik for commerce, marketing automation, and sales on WhatsApp.

Starting price: Paid / usage-based
Free plan: Not listed
Best for: Indian D2C and e-commerce brands selling on WhatsApp
Avoid if: Non-commerce businesses that only need basic support chat
Data status: Source checked Jun 14, 2026
Pricing caveat: Verified Jun 2026 (pricing trackers): Starter ₹999/mo (Instagram only on monthly billing; WhatsApp requires quarterly ₹3,499 or annual ₹11,999), Growth ≈₹2,499/mo, Advanced ≈₹3,499/mo + taxes. WhatsApp per-message charges are separate. Confirm on the official pricing page.

Source trail

What is Interakt (Jio Haptik docs)Interakt official site

View profile Visit Interakt

Decision rule

This comparison is intentionally narrow. It is meant to answer which tool someone like you should choose and why, not list every feature.

Choose AiSensy for budget-friendly, broadcast-led WhatsApp marketing; Wati for a shared multi-agent support inbox at higher volume; Interakt for D2C and e-commerce selling on WhatsApp. Meta's per-conversation charges apply on top of all three platform fees.

Read AiSensy verdict Read Wati verdict

Which is better: AiSensy or Wati?

Who should choose AiSensy?

Indian SMBs running WhatsApp broadcasts and promotions

What should Indian small businesses check before buying?

Check free-plan limits, paid-seat cost, support availability, integrations, setup effort, and the pricing page directly before committing.