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WhatsApp Business
AiSensy
WhatsApp marketing platform built on the official WhatsApp Business API for broadcasts, chatbots, and team inbox.
Spec sheet
All-in India price
₹1,350/mo
For a registered business, billed yearly
- Free plan
- Available
- Free trial
- Available
- Status
- Source checked 12 Nov 2026
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Claim this listingFindThatSoftware verdictEditorial ruling
Shortlist AiSensy if you are an Indian business that wants WhatsApp broadcasts, a shared team inbox and simple automation with rupee pricing and no sales call below the top tiers. Budget for three separate costs: the plan fee, the Meta per-message charges from a prepaid wallet, and the chatbot or AI agent add-ons, which are not part of any plan.
Read the full verdict
Before paying, check whether you need Pro, because campaign scheduling, click tracking and role based access are not on Basic. Since 1 October 2026 service replies beyond 1,000 a month per number are charged, so a busy support inbox now costs money too. Against Interakt or WATI the trade-off is mostly packaging: compare the total of plan, add-ons and expected message volume rather than the headline plan price.
FindThatSoftware has source-checked this listing and keeps 8 public sources visible for buyer verification.
In short
AiSensy is listed under WhatsApp Business, reviewed for Indian buyers. It costs about ₹1,350/mo before GST, billed in rupees. It issues an India GST invoice, so you can claim input credit. FindThatSoftware rates it best for Indian SMBs running WhatsApp broadcasts, offers and retargeting campaigns; a poor fit for brands sending very high volumes of marketing messages, because Meta's per-message charges dwarf the plan fee and are paid in advance.
What AiSensy costs in India
The rupee price a business actually pays, after the card forex markup, with GST shown both ways.
True India price
Registered business, per month, billed yearly
₹1,350
AiSensy is billed in rupees at ₹1,350/mo, so there is no forex markup. A registered business reclaims GST, so that is roughly the cost (₹16,200/yr). Without reclaim, add 18% for about ₹1,593 a month.
- Sticker price
- ₹1,350/mo
- GST
- 18%, reclaimable if registered
- Registered per month
- ₹1,350
- Registered per year
- ₹16,200
- If you can't reclaim GST
- ₹1,593
- Try first
- Has a free plan, so you can start without a card.
- Watch for
- Plans are priced in rupees and billed in advance monthly, quarterly (about five percent off) or yearly (about ten percent off), with GST added on top.
More
WhatsApp message charges are separate, paid from a prepaid wallet at Meta's per-message rates, and plan fees, credits and add-ons are all non-refundable once paid. The trap is that the plan fee is often the smallest line: marketing messages, service replies beyond the monthly free allowance, chatbot flows and the AI agent all bill separately.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.
Full India pricing breakdownPaying for more than AiSensy? See your whole stack's real India cost and where you could switch to save.
Audit your spendWho AiSensy fits
What it is, what you gain, what you give up, and who should look elsewhere.
What is AiSensy?
AiSensy is a WhatsApp marketing and support platform run by AiSensy Communications Private Limited, a Gurugram company, and is an official WhatsApp Business API provider. It gets a business onto the API on its own number, then lets the team send broadcast and retargeting campaigns, work chats from a shared multi-agent inbox and trigger template messages from their own systems by API. Higher plans add campaign scheduling, click tracking, role based access, number masking, downloadable reports and faster sending speeds. Drag and drop chatbot flows and a no-code AI agent are sold as add-ons on top of any plan. It is delivered as a web dashboard with Android and iOS apps, and every WhatsApp message is paid separately from a prepaid credit wallet at Meta's per-message rates.
What you gain, and what you give up.
The case for
- Plans are published in rupees and the cheapest paid plan is low enough for a small Indian business to start without a sales call.
- Getting the WhatsApp Business API itself is free through AiSensy, and the Free Forever plan lets you set up the number and apply for the Blue Tick before paying anything.
- Every paid plan can be billed quarterly or yearly for a discount, and agents, chatbots and the AI agent can be added one at a time instead of forcing a bigger plan.
The catch
- The plan fee is only part of the bill: Meta's per-message charges come from a separate prepaid wallet, and marketing messages to Indian numbers are the costliest kind.
- Plan fees, conversation credits and add-ons are non-refundable, so an unused wallet balance or a misfired campaign does not come back.
- Since 1 October 2026 service replies, including chatbot and AI agent replies, are charged after 1,000 free per number a month, which raises the cost of busy support inboxes.
- Chatbot flows and the AI agent are paid add-ons on every plan, and scheduling, click tracking and role based access need Pro or higher, so the entry plan is thinner than it looks.
Best for
- Indian SMBs running WhatsApp broadcasts, offers and retargeting campaigns
- Small support or sales teams that want a shared WhatsApp inbox with several agents
- D2C and Shopify or WooCommerce stores sending order updates and abandoned cart reminders
Who should avoid it
- Brands sending very high volumes of marketing messages, because Meta's per-message charges dwarf the plan fee and are paid in advance.
- Buyers who want refundable spend, because AiSensy states that plans, credits and add-ons are non-refundable.
- Teams that only need a free WhatsApp app for a handful of chats, since the free plan cannot broadcast and every paid feature adds message costs.
India readiness
How well AiSensy fits an Indian business operationally, from the verified pricing and company facts we hold.
- ✓GST invoice
Issues a GST-compliant invoice, so a registered business can reclaim input tax.
- ✓Bills in INR
Priced in rupees, so there is no forex conversion or card markup on top.
- ✓India HQ
India-headquartered, so support, timezone, and context are local.
Compare AiSensy
How it stacks up on what we verified, the tools buyers weigh it against, and where it appears in our guides.
How AiSensy compares
Against the 8 other WhatsApp business tools we list, from what we verified on each vendor’s own pages.
Less common among the other WhatsApp business tools
Recorded for AiSensy and for at most a third of the 8 others we list.
- Audience segmentation
- Click tracking
- Contact import export
- Mobile app
- WhatsApp payments
- Broadcast scheduling
- WhatsApp forms
Also in most alternatives
Recorded for at least half of the 8 others, and for AiSensy.
- Click to WhatsApp ads
This compares only the capabilities enough rival tools share for a comparison to mean anything, roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.
Similar tools to AiSensy
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Featured in our buying guides
See how AiSensy stacks up against the best options for a specific kind of business.
Where AiSensy fits in a workflow
These stacks show when to use this tool, what comes before it, and what should be handled manually first.
Software stack to set up sales CRM and WhatsApp support for a 10-person D2C brand in India
Track every lead and order in an INR-billed CRM like Bigin or Zoho CRM, run sales and support on WhatsApp through an India-built API tool like Interakt or Gallabox, and back it with a help desk and cloud telephony so nothing falls through the cracks.
12 toolsIndia
Software stack to automate WhatsApp leads in India
Move WhatsApp onto the official Business API with a shared inbox, auto-reply and qualify with a no-code bot, pull leads from your forms and ads into the same place, follow up so none go cold, and collect payment with a UPI link in the chat.
12 toolsIndia
Software stack to run a digital marketing agency in India
Build client sites on Webflow or Framer, produce content with Jasper and Frase, design in Canva and Figma, turn posts into video, and publish and nurture through SocialPilot, Brevo, and AiSensy, most of it startable on free or INR tiers.
22 toolsIndia
What we verified about AiSensy
Read from AiSensy’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
What AiSensy does
Features we confirmed28
- WhatsApp payments
- Accept UPI, cards and net banking without the customer leaving the chat
- WhatsApp forms
- Forms capture leads, book appointments and collect feedback inside the chat
- WhatsApp catalog
- Share catalogs and products on WhatsApp with cart management
- No code chatbot builder
- Drag and drop WhatsApp chatbot builder ships 5 chatbots on the add-on
- Mobile app
- Android and iOS apps are published for managing the inbox
- Contact import export
- Import unlimited opted-in contacts and start broadcasting the same day
- Click tracking
- See which individual contact tapped a broadcast link
- Click to WhatsApp ads
- Run Click-to-WhatsApp ads on Facebook and Instagram that land leads in the inbox
- Broadcast scheduling
- WhatsApp Scheduler sends broadcasts at a future date and time across time zones
- Audience segmentation
- Smart audience segmentation with filters instead of re-uploading Excel each time
- Agent routing rules
- Tag every conversation and route it so each agent sees only their chats
- AI ads manager
- AI Ads Manager learns from past WhatsApp ad campaigns to improve the next one
- AI agent tool calling
- AI agent builder supports tool calling, skills and API integrations
- AI generated chatbot flows
- Generate a chatbot with AI from a prompt, 3 free generations included
- Bot to human handover
- Monitor chatbot conversations and take over smoothly with a handover notification
- Built in chat CRM
- Every contact arrives with tags, conversation history and custom attributes
- Carousel cards
- Show 10 products in a single WhatsApp message with double the click rate
- Dialogflow bot connection
- Connect existing Google Dialogflow bots to WhatsApp without rebuilding
- Message personalisation
- Personalises each message with name, order and existing customer details
- Multi agent live chat
- Whole support and sales team works off one WhatsApp number with assignment rules
- Retargeting by engagement
- Filter by who opened, clicked or went quiet and rebroadcast to them
- Template approval tracking
- Submit a template and track Meta approval status inside the platform
- Unlimited broadcast
- Broadcasts go past the 256-contact ceiling of the WhatsApp Business App
- Webhook APIs
- Webhook APIs push incoming AiSensy data to your own backend
- WhatsApp AI agent
- AI agent holds contextual conversations with knowledge base Q&A and long-term memory
- WhatsApp business API provisioning
- Free WhatsApp Business API approval in 10 minutes with no setup fee
- WhatsApp link and qr
- WhatsApp button, bio link and QR code acquisition tools
- WhatsApp webviews
- Webviews let customers browse the full website without leaving the chat
What people use it for7
- Send OTP and verification
- Authentication templates cover OTP, registration and account recovery
- Support customers on WhatsApp
- Multi-agent live chat plus free service messages inside the 24-hour window
- Run WhatsApp campaigns
- Core job is reaching every opted-in customer with promotional broadcasts
- Recover abandoned carts
- Shopify or WooCommerce integration sends automatic cart reminders
- Capture and qualify leads
- Chatbot flow builder qualifies leads while you sleep
- Collect payments on WhatsApp
- Case study cites Rs 1.2 crore collected through WhatsApp Payments in three months
- Take online bookings
- WhatsApp Forms book appointments without a landing page
Works with11
- Woocommerce
- WooCommerce named alongside Shopify for ecommerce cart automation
- Webengage
- WebEngage integration automates customer journeys
- Shopify
- Shopify integration for abandoned cart and order status notifications
- Salesforce
- Salesforce named in the connect-your-APIs feature copy
- Razorpay
- Razorpay integration sends payment notifications
- Leadsquared
- LeadSquared listed as the CRM connection
- Integrately
- Integrately listed for building automations
- Click-to-WhatsApp ads also run on Instagram
- Hubspot
- HubSpot named among the 2000+ connectable apps
- Facebook ads
- Click-to-WhatsApp ads run on Facebook
- Google dialogflow
- Existing Dialogflow bots can be connected straight to WhatsApp
Terms, compliance and how you buy26
- Self serve signup
- Buy Now buttons with published rupee prices on the pricing cards
- Multilingual site
- Site language switcher offers English and Portuguese
- KYC required
- Indian virtual number purchase requires GST or MSME documents for KYC
- Annual discount
- Yearly billing saves 10 percent, quarterly saves 5 percent
- AI message quota
- AI agent plan includes only 3,500 AI messages a month
- Chatbot and AI are paid addons
- Chatbot builder at Rs 2,500 and AI agent at Rs 3,500 sit on top of any plan
- Fair use caps behind unlimited
- Unlimited follows fair use: 200 agents, 500 tags, 100 attributes, 50 segments
- Free API procurement
- AiSensy charges nothing to procure the WhatsApp Business API for a brand
- Free forever plan
- A Free Forever plan is shown in the pricing cards
- Free service window replies
- Service conversations inside the 24-hour customer window are always free
- GST invoice
- Virtual number add-on is quoted as Rs 2,000 plus GST, Indian entity billing
- India built
- Made with love in India, AiSensy Communications Private Limited, Indian sales numbers
- INR pricing published
- Platform fee published in rupees with a separate international dollar page
- Meta message fees are separate
- Meta charges Rs 1.09 marketing and Rs 0.145 utility per message on top of the platform fee
- Minimum credit balance
- A minimum Rs 10 or $1 balance is needed to keep chatbots and automation working
- Non refundable credits
- Conversation credits and services are non-refundable per our researched notes
- No seat pricing
- Unlimited users on every plan, priced by platform fee not per agent
- Per template message pricing from 2026
- WhatsApp shifted from per-conversation to per-template-message billing on 1 Jan 2026
- Prepaid billing only
- All billing is pre-paid, stated explicitly on the pricing page
- Prorata upgrades and downgrades
- Upgrades and downgrades work on a pro-rata basis
- Sales demo available
- Book a Demo and Talk to Sales paths alongside self-serve
- SME focused
- Positioned for Indian small businesses wanting WhatsApp without enterprise complexity
- Unlimited monthly active users
- No limit on monthly active users, you only pay conversation charges
- Virtual number addon
- Indian virtual number is a separate Rs 2,000 per year add-on requiring GST or MSME KYC
- WhatsApp only
- Every feature is WhatsApp-bound, with no email, SMS or other channel
- Wide industry coverage
- Industry pages for education, ecommerce, finance, healthcare, automobile, real estate and events
Source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
- AiSensy help: team members at 750 plus 18% GSThttps://wiki.aisensy.com/en/articles/11502730-how-to-add-team-members-managers-to-aisensy-app
- AiSensy pricinghttps://aisensy.com/pricing
- AiSensy refund policy (14 day trial, no card, non-refundable)https://aisensy.com/refund-policy
- AiSensy partner and white-label programmehttps://aisensy.com/partner
- AiSensy WhatsApp marketing producthttps://aisensy.com/products/whatsapp-marketing
- AiSensy integrationshttps://aisensy.com/integrations
- AiSensyhttps://aisensy.com/
- AiSensy terms of service (legal entity, tax)https://aisensy.com/tos
Verified against the sources above. How we research & rate software →
AiSensy questions
Does AiSensy give a GST invoice in India?
- AiSensy issues an India GST invoice, so a GST-registered business can claim input tax credit on it directly.
Is AiSensy good for Indian small businesses?
- It suits Indian SMBs running WhatsApp broadcasts, offers and retargeting campaigns. It bills in rupees and issues a GST invoice, so a registered business claims the GST back. It is not the right pick for brands sending very high volumes of marketing messages, because Meta's per-message charges dwarf the plan fee and are paid in advance.
Does AiSensy have a free plan?
- AiSensy lists a free plan, but check the official pricing page for current usage limits before choosing it.
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