Featured in our buying guides
See how AiSensy stacks up against the best options for a specific kind of business.
Skip to content
See all AiSensy alternatives View all stacksStackIndia StackIndia StackIndia
FindThatSoftwareSoftware catalog
WhatsApp Business
AiSensy
WhatsApp marketing platform built on the official WhatsApp Business API for broadcasts, chatbots, and team inbox.
FindThatSoftware verdictEditorial ruling
A strong default for Indian small businesses that want WhatsApp broadcasts and automation without enterprise complexity. Treat the platform fee as separate from Meta's per-message WhatsApp charges, and verify current pricing on the official site before committing.
FindThatSoftware has source-checked this listing and keeps 3 public sources visible for buyer verification.
Should you use AiSensy?
Use it if indian SMBs running WhatsApp broadcasts and promotions. Avoid it if brands sending high volume marketing blasts, because 1.09 rupees per delivered marketing message dwarfs the platform fee and is charged prepaid.
Spec sheet
- Starting price
- ₹1,350/mo₹1,350/mo sticker
- Free plan
- Available
- Free trial
- Not listed
- Status
- Source checked 29 Jul 2026
- Source trail
- 3 public sources
Work at AiSensy?
Claim this listing to verify your details, correct pricing, and reach Indian buyers comparing tools right now.
Claim this listing →In short
AiSensy is a whatsapp business messaging and marketing platforms for Indian buyers. It costs about ₹1,350/mo before GST, billed in rupees. It issues an India GST invoice, so you can claim input credit. FindThatSoftware rates it best for indian SMBs running WhatsApp broadcasts and promotions, and a poor fit if brands sending high volume marketing blasts, because 1.09 rupees per delivered marketing message dwarfs the platform fee and is charged prepaid.
The trade-off, weighed
What you gain, and what you give up.
The case for
- Pricing is published in rupees and the platform fee starts at 2,500 rupees a month, so an Indian SMB budgets without a sales call.
- Getting the WhatsApp Business API itself carries no platform charge, and service replies inside the 24 hour customer window stay free.
- Annual billing takes the chatbot builder plan to 2,250 rupees a month, a straight 10 percent cut with no seat minimum.
The catch
- The platform fee is only part of the bill, since Meta charges 1.09 rupees per marketing message and 0.145 per utility message to Indian numbers.
- Conversation credits are prepaid and non-refundable, so an unused balance or a misfired campaign spend does not come back.
- Meta bills per delivered template message (since 1 July 2025), and from 1 October 2026 it also charges service replies after 1,000 free per number a month, which raises the cost of chatty campaigns.
- An Indian virtual number is a separate 2,000 rupee yearly add-on plus GST, and the AI agent plan includes only 3,500 AI messages a month.
True India price
Registered business, per month
₹1,350
AiSensy is billed in rupees at ₹1,350/mo, so there is no forex markup. A registered business reclaims GST, so that is roughly the cost (₹16,200/yr). Without reclaim, add 18% for about ₹1,593 a month.
- Sticker price
- ₹1,350/mo
- GST
- 18%, reclaimable if registered
- Registered per month
- ₹1,350
- Registered per year
- ₹16,200
- If you can't reclaim GST
- ₹1,593
- Try first
- Has a free plan, so you can start without a card.
- Watch for
- Verified Jun 2026 (official pricing): Free Forever plan with conversation credits, then Basic, Pro, and Enterprise tiers (Basic offers a discount on annual billing; Enterprise custom-quoted). Meta's WhatsApp charges are billed separately per delivered message at Meta India rates; from 1 October 2026 service replies are charged too after 1,000 free per number a month.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.
Full India pricing breakdownIndia readiness
How well AiSensy fits an Indian business operationally, from the verified pricing and company facts we hold.
- ✓GST invoice
Issues a GST-compliant invoice, so a registered business can reclaim input tax.
- ✓Bills in INR
Priced in rupees, so there is no forex conversion or card markup on top.
- ✓India HQ
India-headquartered, so support, timezone, and context are local.
How AiSensy compares
Against the 7 other whatsapp business toolswe list, from what we verified on each vendor’s own pages.
Less common among the other whatsapp business tools
Recorded for AiSensy and for at most a third of the 7 others we list.
- Audience segmentation
- Click tracking
- Contact import export
- Mobile app
- WhatsApp payments
- Broadcast scheduling
- WhatsApp forms
Also in most alternatives
Recorded for at least half of the 7 others, and for AiSensy.
- Click to WhatsApp ads
This compares only the capabilities enough rival tools share for a comparison to mean anything — roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.
Paying for more than AiSensy? See your whole stack's real India cost and where you could switch to save.
Audit my stackOverview
What is AiSensy?
AiSensy is an Indian WhatsApp Business Solution Provider that unifies WhatsApp marketing, support, and a lightweight CRM. It supports scheduled broadcasts, no-code chatbots, multi-agent live chat, and click-through analytics on top of the official WhatsApp Business API.
Best for
- Indian SMBs running WhatsApp broadcasts and promotions
- Teams wanting no-code WhatsApp chatbots and a shared inbox
Who should avoid it
- Brands sending high volume marketing blasts, because 1.09 rupees per delivered marketing message dwarfs the platform fee and is charged prepaid.
- Buyers who want refundable spend, because AiSensy states that all services including WhatsApp conversation credits are non-refundable.
What AiSensy does
What we verified about AiSensy
Read from AiSensy’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
Features we confirmed28
- WhatsApp payments
- Accept UPI, cards and net banking without the customer leaving the chat
- WhatsApp forms
- Forms capture leads, book appointments and collect feedback inside the chat
- WhatsApp catalog
- Share catalogs and products on WhatsApp with cart management
- No code chatbot builder
- Drag and drop WhatsApp chatbot builder ships 5 chatbots on the add-on
- Mobile app
- Android and iOS apps are published for managing the inbox
- Contact import export
- Import unlimited opted-in contacts and start broadcasting the same day
- Click tracking
- See which individual contact tapped a broadcast link
- Click to WhatsApp ads
- Run Click-to-WhatsApp ads on Facebook and Instagram that land leads in the inbox
- Broadcast scheduling
- WhatsApp Scheduler sends broadcasts at a future date and time across time zones
- Audience segmentation
- Smart audience segmentation with filters instead of re-uploading Excel each time
- Agent routing rules
- Tag every conversation and route it so each agent sees only their chats
- AI ads manager
- AI Ads Manager learns from past WhatsApp ad campaigns to improve the next one
- AI agent tool calling
- AI agent builder supports tool calling, skills and API integrations
- AI generated chatbot flows
- Generate a chatbot with AI from a prompt, 3 free generations included
- Bot to human handover
- Monitor chatbot conversations and take over smoothly with a handover notification
- Built in chat CRM
- Every contact arrives with tags, conversation history and custom attributes
- Carousel cards
- Show 10 products in a single WhatsApp message with double the click rate
- Dialogflow bot connection
- Connect existing Google Dialogflow bots to WhatsApp without rebuilding
- Message personalisation
- Personalises each message with name, order and existing customer details
- Multi agent live chat
- Whole support and sales team works off one WhatsApp number with assignment rules
- Retargeting by engagement
- Filter by who opened, clicked or went quiet and rebroadcast to them
- Template approval tracking
- Submit a template and track Meta approval status inside the platform
- Unlimited broadcast
- Broadcasts go past the 256-contact ceiling of the WhatsApp Business App
- Webhook APIs
- Webhook APIs push incoming AiSensy data to your own backend
- WhatsApp AI agent
- AI agent holds contextual conversations with knowledge base Q&A and long-term memory
- WhatsApp business API provisioning
- Free WhatsApp Business API approval in 10 minutes with no setup fee
- WhatsApp link and qr
- WhatsApp button, bio link and QR code acquisition tools
- WhatsApp webviews
- Webviews let customers browse the full website without leaving the chat
What people use it for7
- Send OTP and verification
- Authentication templates cover OTP, registration and account recovery
- Support customers on WhatsApp
- Multi-agent live chat plus free service messages inside the 24-hour window
- Run WhatsApp campaigns
- Core job is reaching every opted-in customer with promotional broadcasts
- Recover abandoned carts
- Shopify or WooCommerce integration sends automatic cart reminders
- Capture and qualify leads
- Chatbot flow builder qualifies leads while you sleep
- Collect payments on WhatsApp
- Case study cites Rs 1.2 crore collected through WhatsApp Payments in three months
- Take online bookings
- WhatsApp Forms book appointments without a landing page
Works with11
- Woocommerce
- WooCommerce named alongside Shopify for ecommerce cart automation
- Webengage
- WebEngage integration automates customer journeys
- Shopify
- Shopify integration for abandoned cart and order status notifications
- Salesforce
- Salesforce named in the connect-your-APIs feature copy
- Razorpay
- Razorpay integration sends payment notifications
- Leadsquared
- LeadSquared listed as the CRM connection
- Integrately
- Integrately listed for building automations
- Click-to-WhatsApp ads also run on Instagram
- Hubspot
- HubSpot named among the 2000+ connectable apps
- Facebook ads
- Click-to-WhatsApp ads run on Facebook
- Google dialogflow
- Existing Dialogflow bots can be connected straight to WhatsApp
Terms, compliance and how you buy26
- Self serve signup
- Buy Now buttons with published rupee prices on the pricing cards
- Multilingual site
- Site language switcher offers English and Portuguese
- KYC required
- Indian virtual number purchase requires GST or MSME documents for KYC
- Annual discount
- Yearly billing saves 10 percent, quarterly saves 5 percent
- AI message quota
- AI agent plan includes only 3,500 AI messages a month
- Chatbot and AI are paid addons
- Chatbot builder at Rs 2,500 and AI agent at Rs 3,500 sit on top of any plan
- Fair use caps behind unlimited
- Unlimited follows fair use: 200 agents, 500 tags, 100 attributes, 50 segments
- Free API procurement
- AiSensy charges nothing to procure the WhatsApp Business API for a brand
- Free forever plan
- A Free Forever plan is shown in the pricing cards
- Free service window replies
- Service conversations inside the 24-hour customer window are always free
- GST invoice
- Virtual number add-on is quoted as Rs 2,000 plus GST, Indian entity billing
- India built
- Made with love in India, AiSensy Communications Private Limited, Indian sales numbers
- INR pricing published
- Platform fee published in rupees with a separate international dollar page
- Meta message fees are separate
- Meta charges Rs 1.09 marketing and Rs 0.145 utility per message on top of the platform fee
- Minimum credit balance
- A minimum Rs 10 or $1 balance is needed to keep chatbots and automation working
- Non refundable credits
- Conversation credits and services are non-refundable per our researched notes
- No seat pricing
- Unlimited users on every plan, priced by platform fee not per agent
- Per template message pricing from 2026
- WhatsApp shifted from per-conversation to per-template-message billing on 1 Jan 2026
- Prepaid billing only
- All billing is pre-paid, stated explicitly on the pricing page
- Prorata upgrades and downgrades
- Upgrades and downgrades work on a pro-rata basis
- Sales demo available
- Book a Demo and Talk to Sales paths alongside self-serve
- SME focused
- Positioned for Indian small businesses wanting WhatsApp without enterprise complexity
- Unlimited monthly active users
- No limit on monthly active users, you only pay conversation charges
- Virtual number addon
- Indian virtual number is a separate Rs 2,000 per year add-on requiring GST or MSME KYC
- WhatsApp only
- Every feature is WhatsApp-bound, with no email, SMS or other channel
- Wide industry coverage
- Industry pages for education, ecommerce, finance, healthcare, automobile, real estate and events
Compare AiSensy
Use these pages when you already know the tool name but need a plain-English decision against real alternatives.
Similar tools to AiSensy
Compare practical options in the same category by price, fit, and caveats.
Comparison pages
Pricing caveat and source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
Verified Jun 2026 (official pricing): Free Forever plan with conversation credits, then Basic, Pro, and Enterprise tiers (Basic offers a discount on annual billing; Enterprise custom-quoted). Meta's WhatsApp charges are billed separately per delivered message at Meta India rates; from 1 October 2026 service replies are charged too after 1,000 free per number a month.
AiSensy pricinghttps://aisensy.com/pricingAiSensy WhatsApp marketing producthttps://aisensy.com/products/whatsapp-marketingAiSensyhttps://aisensy.com/
Verified against the sources above. How we research & rate software →
In practice
Where AiSensy fits in a workflow
These stacks show when to use this tool, what comes before it, and what should be handled manually first.
Software Stack To Set Up Sales CRM And WhatsApp Support For A 10-person D2C Brand In India
Track every lead and order in an INR-billed CRM like Bigin or Zoho CRM, run sales and support on WhatsApp through an India-built API tool like Interakt or Gallabox, and back it with a help desk and cloud telephony so nothing falls through the cracks.
- Tools in stack
- 12
Read the record →
Software stack to automate WhatsApp leads in India
Move WhatsApp onto the official Business API with a shared inbox, auto-reply and qualify with a no-code bot, pull leads from your forms and ads into the same place, follow up so none go cold, and collect payment with a UPI link in the chat.
- Tools in stack
- 12
Read the record →
Software stack to launch a website in India
Pick one website builder that matches your skill and goal, sort domain and hosting (often bundled with the builder), add lead capture and chat, take payments through an India gateway if you sell, then wire up analytics and an SEO check.
- Tools in stack
- 12
Read the record →
Does AiSensy give a GST invoice in India?
AiSensy issues an India GST invoice, so a GST-registered business can claim input tax credit on it directly.
Is AiSensy good for Indian small businesses?
AiSensy is worth evaluating for Indian buyers, but the final fit depends on pricing limits, support, integrations, and setup effort.
Does AiSensy have a free plan?
AiSensy lists a free plan, but check the official pricing page for current usage limits before choosing it.
The dispatchFree · no noise
Track tools like this
AiSensy and its category keep shifting: prices, new options, India-fit. Get the all-in India cost of new tools and the changes worth knowing, monthly. No spam.