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WhatsApp Business
Interakt
WhatsApp Business platform by Jio Haptik for commerce, marketing automation, and sales on WhatsApp.
FindThatSoftware verdictEditorial ruling
Best suited to Indian D2C and e-commerce brands that want to drive and recover sales on WhatsApp, with the backing of Jio Haptik. Confirm current plan pricing and WhatsApp conversation charges before buying.
FindThatSoftware has source-checked this listing and keeps 4 public sources visible for buyer verification.
Should you use Interakt?
Use it if indian D2C and e-commerce brands selling on WhatsApp. Avoid it if non-commerce businesses that only need basic support chat.
Spec sheet
- Starting price
- ₹2,499/mo
- Free plan
- Not available
- Free trial
- Not listed
- Status
- Source checked 25 Jun 2026
- Source trail
- 4 public sources
- Affiliate link
- No
Is this your product? Claim or correct this listing
The trade-off, weighed
What you gain, and what you give up.
The case for
- Backed by Jio Haptik with strong India commerce focus
- Good fit for WhatsApp-driven D2C sales
The catch
- Oriented to commerce; less relevant for pure support
- Conversation costs and plan limits need verification
True India price
Registered business, per month
₹2,499
Interakt is billed in rupees at ₹2,499/mo, so there is no forex markup. A registered business reclaims GST, so that is roughly the cost (₹29,988/yr). Without reclaim, add 18% for about ₹2,949 a month.
- Sticker price
- ₹2,499/mo
- GST
- 18%, reclaimable if registered
- Registered per month
- ₹2,499
- Registered per year
- ₹29,988
- If you can't reclaim GST
- ₹2,949
- Watch for
- Verified Jun 2026 (pricing trackers): Starter ₹999/mo (Instagram only on monthly billing; WhatsApp requires quarterly ₹3,499 or annual ₹11,999), Growth ≈₹2,499/mo, Advanced ≈₹3,499/mo + taxes. WhatsApp per-message charges are separate. Confirm on the official pricing page.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.
Full India pricing breakdownPaying for more than Interakt? See your whole stack's real India cost and where you could switch to save.
Audit my stackOverview
What is Interakt?
Interakt is a Jio Haptik product built on the official WhatsApp Business API. It combines a WhatsApp CRM, campaign management, marketing automation, and a sales channel aimed at fast-growing Indian e-commerce and D2C brands.
Best for
- Indian D2C and e-commerce brands selling on WhatsApp
- Teams wanting WhatsApp catalog, cart, and order workflows
Who should avoid it
- Non-commerce businesses that only need basic support chat
- Buyers outside the WhatsApp commerce use case
Pros
- Backed by Jio Haptik with strong India commerce focus
- Good fit for WhatsApp-driven D2C sales
Cons
- Oriented to commerce; less relevant for pure support
- Conversation costs and plan limits need verification
What Interakt does
Works with Interakt
Tools in our catalog that Interakt integrates with — useful when you're assembling a connected stack.
Compare Interakt
Use these pages when you already know the tool name but need a plain-English decision against real alternatives.
Similar tools to Interakt
Compare practical options in the same category by price, fit, and caveats.
Comparison pages
Gallabox vs Interakt: India WhatsApp Business Platform Comparison (2026)Two Indian WhatsApp Business platforms compared on team inbox, no-code bots, commerce, and pricing for SMBs and D2C brands.AiSensy vs Wati vs Interakt for WhatsApp in IndiaAll three run on the official WhatsApp Business API, so the right pick is about the job: AiSensy for marketing broadcasts, Wati for a multi-agent support inbox, Interakt for WhatsApp-driven e-commerce.
Pricing caveat and source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
Verified Jun 2026 (pricing trackers): Starter ₹999/mo (Instagram only on monthly billing; WhatsApp requires quarterly ₹3,499 or annual ₹11,999), Growth ≈₹2,499/mo, Advanced ≈₹3,499/mo + taxes. WhatsApp per-message charges are separate. Confirm on the official pricing page.
Interakt pricinghttps://www.interakt.shop/pricing-us/What is Interakt (Jio Haptik docs)https://docs.haptik.ai/en_US/what-is-interaktInterakt (official site)https://www.interakt.shop/Interakt official sitehttps://www.interakt.shop/
Verified against the sources above. How we research & rate software →
In practice
Where Interakt fits in a workflow
These stacks show when to use this tool, what comes before it, and what should be handled manually first.
Software stack to run a real estate brokerage in India
Start by putting every lead into one real-estate CRM so portal enquiries from 99acres, MagicBricks, and Housing stop getting lost across phones and spreadsheets. Layer a WhatsApp Business platform on top, since most Indian buyers reply on WhatsApp and not email, and use it to follow up, share brochures, and confirm site visits. Once a buyer is serious, collect the token or booking amount through an Indian payment gateway so money is tracked against the lead instead of stray UPI screenshots. Get the booking form or agreement e-signed (Aadhaar eSign where you need stronger validity) to close faster without chasing wet signatures. In parallel, run listing promotion and creatives to keep new leads flowing, and keep books and GST clean so brokerage income and TDS are reconciled. Sequence it CRM first, then WhatsApp, then payments and e-sign, then marketing and accounting once volume justifies it.
- Tools in stack
- 20
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Software stack to manage FMCG field sales and distribution in India
Start with a salesforce automation and distributor management system, because it is the backbone: it digitises beats, retailer visits, orders, schemes, and stock so you stop running general trade on paper. Add a lightweight CRM next for modern trade, key accounts, and distributor onboarding, where deals are relationship-led rather than beat-based. Then put retailer and distributor conversations on official WhatsApp for order confirmations, scheme broadcasts, and reorder nudges. Layer digital collections so distributors and retailers can pay by UPI instead of cash and cheques, cutting your outstanding. Finish with GST billing and analytics so primary and secondary sales, claims, and tax reconcile and leadership sees real numbers. Do not start with dashboards or a heavy ERP: field adoption of the SFA/DMS is what makes every later layer trustworthy, so sequence around getting the salesforce actually using it.
- Tools in stack
- 16
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Software stack to run a clinic or small practice in India
Start with one EMR / clinic-management tool as your core, because in India a good EMR like Healthplix, DocPulse, Medixcel, or MocDoc usually bundles appointments, patient records, prescriptions, and billing in one place, so you avoid stitching five apps together on day one. Once the core is running, add a simple online intake and registration step so new patients self-register and you capture clean details before they arrive. Next, turn on digital payments with a UPI-first gateway like Razorpay or Cashfree. Then layer WhatsApp on top for appointment reminders, no-show reduction, and recall of patients due for follow-up, since WhatsApp is where Indian patients actually read messages. Finally, connect accounting and GST with Tally or Zoho Books so collections, expenses, and any taxable services reconcile cleanly at filing time.
- Tools in stack
- 19
Read the record →
Should you use Interakt?
Use Interakt if indian D2C and e-commerce brands selling on WhatsApp. Avoid it if non-commerce businesses that only need basic support chat.
Is Interakt good for Indian small businesses?
Interakt is worth evaluating for Indian buyers, but the final fit depends on pricing limits, support, integrations, and setup effort.
Does Interakt have a free plan?
Interakt does not list a permanent free plan in FindThatSoftware data. Check the official pricing page for trial terms and current offers.
Not sure if Interakt is the right fit?
Request help comparing this product against alternatives in the same category.