HubSpot CRM
A popular free CRM foundation with strong marketing and sales expansion paths.
The case for
- The free CRM has no expiry and needs no card, so a two person team can run a real pipeline before paying anything.
- Starter bundles marketing, sales, service, content and data tools at a per seat rupee price, so you buy only the seats you need.
- HubSpot India Private Limited issues GST e-invoices with IRN and QR code to customers who add a valid GSTIN.
The catch
- The free plan stops at two users and 1,000 contacts, so most growing teams will need to pay sooner than the free tier suggests.
- Smart CRM Professional costs several times the Starter seat price and needs an annual commitment even on monthly payment, with nothing in between.
- The Starter price shown is a limited time new customer discount, and AI agents and features run on HubSpot Credits that can add a second usage bill.
- Automated card payments above the RBI limit need SMS approval through your bank each cycle, and a missed approval fails the payment.
