Sales & CRM / CRM
Bigin by Zoho
A lightweight pipeline CRM from Zoho for small businesses.
- Starts at
- Rs. 550/user/mo
- Data status
- Source checked May 8, 2026
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Best CRM software for Indian businesses
Sales & CRM / CRM
Customer relationship management software for tracking leads, deals, customers, and sales activity.
Quick answer
Bigin by Zoho is the most fully-documented option we list under CRM, best suited for solo users and small teams starting with pipeline CRM.
Freshsales is the main alternative, stronger when you need indian SMB and mid-market sales teams.
Every option below lists its pricing caveats and a last-verified date, so you can confirm the details before you buy.
CRM tools at a glance
| Tool | Best for | Starts at | Free option | Data status |
|---|---|---|---|---|
| Bigin by Zoho | Solo users and small teams starting with pipeline CRM. | Rs. 550/user/mo | Free plan | Source checked May 8, 2026 |
| Freshsales | Indian SMB and mid-market sales teams | $ 9/user/mo | Free plan | Source checked May 8, 2026 |
| HubSpot CRM | Teams that want sales and marketing in one connected system. | Free | Free plan | Source checked May 8, 2026 |
| Insightly | Services and consulting firms | $ 29/user/mo | Free trial | Source checked May 8, 2026 |
| Pipedrive | SMB sales teams wanting visual pipelines | $ 14/user/mo | Free trial | Source checked May 8, 2026 |
| Salesforce | Larger teams with complex sales operations and admin capacity. | $ 25/user/mo | Free trial | Source checked May 8, 2026 |
All 10 tools here are source-checked against vendor pages.
Related categories
Categories buyers often compare alongside CRM.
Related software stacks
Goal-first pipelines that use tools from this category.
India21 tools
Software stack to build and run a SaaS startup in India
Start with the product itself: a place to write and ship code, host it reliably, and catch errors in production, because nothing else matters until customers can actually use what you built. Next, get the team coordinated with project management and a shared knowledge base so work and decisions are not lost in chat. Then put customer acquisition on a real CRM so leads, demos, and deals are tracked rather than living in inboxes. Add billing and accounting once you have paying users, choosing payment rails that fit whether you sell to India, abroad, or both, and keep GST-clean books from day one. Finish with customer support, product analytics, and access security so you can keep users happy, see what they actually do, and not get breached. Do not buy enterprise sales, analytics, and security suites before you have product-market signal; sequence around shipping and getting your first paying customers.
View stack
India20 tools
Software stack to run a digital marketing agency in India
Start by getting client work organised in a project tool and a shared workspace, because an agency lives or dies on delivering many clients' work on time without dropping balls. Next, set up content and creative tools so writing, design, and video production are fast and consistent across accounts. Then add social media management so publishing and scheduling across clients happens from one place instead of logging into dozens of accounts. Layer campaign and lead tools next, since email, landing forms, and a CRM are how you generate and nurture leads for clients and for yourself. Finish with analytics, reporting, and billing so you can prove ROI to clients and get paid on time with GST-clean invoices. Do not start with fancy reporting dashboards before delivery is under control; sequence around shipping client work reliably first.
View stack
India16 tools
Software stack to manage FMCG field sales and distribution in India
Start with a salesforce automation and distributor management system, because it is the backbone: it digitises beats, retailer visits, orders, schemes, and stock so you stop running general trade on paper. Add a lightweight CRM next for modern trade, key accounts, and distributor onboarding, where deals are relationship-led rather than beat-based. Then put retailer and distributor conversations on official WhatsApp for order confirmations, scheme broadcasts, and reorder nudges. Layer digital collections so distributors and retailers can pay by UPI instead of cash and cheques, cutting your outstanding. Finish with GST billing and analytics so primary and secondary sales, claims, and tax reconcile and leadership sees real numbers. Do not start with dashboards or a heavy ERP: field adoption of the SFA/DMS is what makes every later layer trustworthy, so sequence around getting the salesforce actually using it.
View stack
All 10 CRM tools
Sales & CRM / CRM
Close
A sales CRM focused on outbound calling, email, and sales productivity.
- Starts at
- $ 9/user/mo
- Data status
- Source checked Jun 23, 2026
Sales & CRM / CRM
Copper
A CRM built around Google Workspace workflows.
- Starts at
- $ 23/user/mo
- Data status
- Source checked Jun 23, 2026
Sales & CRM / CRM
Freshsales
A sales CRM from Freshworks with pipeline, communication, and automation features.
- Starts at
- $ 9/user/mo
- Data status
- Source checked May 8, 2026
Sales & CRM / CRM
HubSpot CRM
A popular free CRM foundation with strong marketing and sales expansion paths.
- Starts at
- Free
- Data status
- Source checked May 8, 2026
Sales & CRM / CRM
Insightly
A CRM with relationship, project, and pipeline management capabilities.
- Starts at
- $ 29/user/mo
- Data status
- Source checked May 8, 2026
Sales & CRM / CRM
Monday Sales CRM
A visual CRM built on monday.com's flexible work management platform.
- Starts at
- $ 12/user/mo
- Data status
- Source checked Jun 23, 2026
Sales & CRM / CRM
Pipedrive
A sales pipeline CRM built around deal tracking and sales activity management.
- Starts at
- $ 14/user/mo
- Data status
- Source checked May 8, 2026
Sales & CRM / CRM
Salesforce
A highly scalable CRM platform for complex sales, reporting, and enterprise workflows.
- Starts at
- $ 25/user/mo
- Data status
- Source checked May 8, 2026
Sales & CRM / CRM
Zoho CRM
A broad CRM suite with strong value for small and mid-sized teams.
- Starts at
- Rs. 800/user/mo
- Data status
- Source checked May 8, 2026
CRM software FAQ
What is the best CRM software for Indian businesses?
Bigin by Zoho is the most fully-documented option we list under CRM, best suited for solo users and small teams starting with pipeline CRM. Freshsales is the main alternative, stronger when you need indian SMB and mid-market sales teams. Every option below lists its pricing caveats and a last-verified date, so you can confirm the details before you buy.
How much does CRM software cost?
Paid plans start around $ 9/user/mo, though final pricing depends on team size and add-ons. 5 of 10 tools offer a free plan you can start on. Always confirm current pricing on the vendor site before buying.
Which CRM tools offer a free plan or trial?
Bigin by Zoho, Freshsales, HubSpot CRM, Insightly, Pipedrive, and Salesforce offer a free plan or trial, so you can test the workflow before committing budget.
How does FindThatSoftware rank CRM tools?
All 10 tools here are source-checked against vendor pages. We order tools by how completely and recently their catalog entry is documented — not by paid placement.