Zoho CRM
A broad CRM suite with strong value for small and mid-sized teams.
- Starts at
- ₹800/user/mo
- Sources
- 2 cited
Skip to content
View all stacksStack StackIndia StackIndia Sales & CRM / CRMMade in India✓ Verified 
Sales & CRM / CRMMade in India✓ Verified 
Sales & CRM / CRM✓ Verified 
Sales & CRM / CRM✓ Verified 
Sales & CRM / CRM✓ Verified 
Sales & CRM / CRM✓ Verified 
Sales & CRM / CRM✓ Verified 
Sales & CRM / CRM✓ Verified 
Sales & CRM / CRM✓ Verified 
Sales & CRM / CRM✓ Verified 
FindThatSoftwareSoftware catalog
Back to categoriesSales & CRM
CRM software for Indian businesses
Sales & CRM / CRM
Customer relationship management software for tracking leads, deals, customers, and sales activity.
Find my CRM →Category status
- Apps in scope
- 10
- Level
- Level 2
- Subcategories
- 0
Quick answer
Zoho CRM is the strongest overall fit we list for CRM, best suited for Indian SMB and mid-market sales teams.
Bigin by Zoho is the main alternative, stronger when you need solo users and small teams starting with pipeline CRM.
Every option below lists its pricing caveats and a last-verified date, so you can confirm the details before you buy.
Go deeper
Compare
CRM tools at a glance
| Tool | Best for | Starts at | Free option | Data status |
|---|---|---|---|---|
| Zoho CRM | Indian SMB and mid-market sales teams | ₹800/user/mo | Free plan | Source checked 19 Jul 2026 |
| Bigin by Zoho | Solo users and small teams starting with pipeline CRM. | ₹1,400/user/mo | Free plan | Source checked 19 Jul 2026 |
| Freshsales | Indian SMB and mid-market sales teams | ₹749/user/mo | Free plan | Source checked 13 Jul 2026 |
| HubSpot CRM | SMBs and startups wanting an easy all-in-one CRM and marketing | $15/user/mo | Free plan | Source checked 1 Aug 2026 |
| Pipedrive | SMB sales teams wanting visual pipelines | $14/user/mo | Free trial | Source checked 19 Jul 2026 |
| Close | Inside and outbound sales teams that live on the phone | $9/user/mo | Free trial | Source checked 1 Aug 2026 |
All 10 tools here are source-checked against vendor pages.
Related categories
Categories buyers often compare alongside CRM.
Related software stacks
Goal-first pipelines that use tools from this category.
Software Stack To Solo Founder Launching A B2B SaaS On A Tight Budget
Ship cheaply: version and build your code on GitLab, host on an affordable INR plan from Hostinger, bill through Cashfree if you are India-registered or Stripe if you sell globally, capture leads with Apollo and Bigin, and lean on free plans for email, support, and passwords.
- Tools in stack
- 14
Read the record →
Software Stack To Set Up Sales CRM And WhatsApp Support For A 10-person D2C Brand In India
Track every lead and order in an INR-billed CRM like Bigin or Zoho CRM, run sales and support on WhatsApp through an India-built API tool like Interakt or Gallabox, and back it with a help desk and cloud telephony so nothing falls through the cracks.
- Tools in stack
- 12
Read the record →
Software stack to manage FMCG field sales and distribution in India
Digitise the feet-on-street team with an FMCG-built SFA/DMS like Bizom, FieldAssist, or SalesDiary, run modern-trade accounts on a low-cost Zoho CRM, keep retailers on WhatsApp, and close the loop into GST billing on Marg ERP.
- Tools in stack
- 11
Read the record →
Explore by need
The catalog
All 10 CRM tools
Bigin by Zoho
A lightweight pipeline CRM from Zoho for small businesses.
- Starts at
- ₹1,400/user/mo
- Sources
- 2 cited
Freshsales
A sales CRM from Freshworks with pipeline, communication, and automation features.
- Starts at
- ₹749/user/mo
- Sources
- 2 cited
HubSpot CRM
A popular free CRM foundation with strong marketing and sales expansion paths.
- Starts at
- $15/user/mo
- Sources
- 2 cited
Pipedrive
A sales pipeline CRM built around deal tracking and sales activity management.
- Starts at
- $14/user/mo
- Sources
- 2 cited
Close
A sales CRM focused on outbound calling, email, and sales productivity.
- Starts at
- $9/user/mo
- Sources
- 2 cited
Copper
A CRM built around Google Workspace workflows.
- Starts at
- $23/user/mo
- Sources
- 2 cited
Monday Sales CRM
A visual CRM built on monday.com's flexible work management platform.
- Starts at
- $12/user/mo
- Sources
- 2 cited
Insightly
A CRM with relationship, project, and pipeline management capabilities.
- Starts at
- $29/user/mo
- Sources
- 2 cited
Salesforce
A highly scalable CRM platform for complex sales, reporting, and enterprise workflows.
- Starts at
- $25/user/mo
- Sources
- 2 cited
Compare alternatives
CRM alternatives, tool by tool
Already using one of these? See the practical, source-backed alternatives weighed for India-first buyers.
Questions
CRM software FAQ
What is the best CRM software for Indian businesses?
Zoho CRM is the strongest overall fit we list for CRM, best suited for Indian SMB and mid-market sales teams. Bigin by Zoho is the main alternative, stronger when you need solo users and small teams starting with pipeline CRM. Every option below lists its pricing caveats and a last-verified date, so you can confirm the details before you buy.
How much does CRM software cost?
Paid plans start around ₹749/user/mo, though final pricing depends on team size and add-ons. 4 of 10 tools offer a free plan you can start on. Always confirm current pricing on the vendor site before buying.
Which CRM tools offer a free plan or trial?
Zoho CRM, Bigin by Zoho, Freshsales, HubSpot CRM, Pipedrive, and Close offer a free plan or trial, so you can test the workflow before committing budget.
How does FindThatSoftware rank CRM tools?
All 10 tools here are source-checked against vendor pages. We rank tools by fit to this category and India-operational signals (India-based vendor, GST invoicing, INR billing, verified data); placement is never for sale.