Zoho CRM
A broad CRM suite with strong value for small and mid-sized teams.
- India price
- ₹800/mo
- India fit
- INR pricing
The case for
- Zoho is headquartered in Chennai and bills in rupees with a GST invoice, so the 18 percent is claimable as input credit.
- The free edition covers three users permanently rather than as a trial, which is enough to run a small pipeline before paying.
- Published rupee pricing runs 800 rupees per user for Standard and 2,400 for Enterprise, well under dollar priced CRMs at similar tiers.
The catch
- Mass email is capped per day by edition at 250 on Standard, 500 on Professional, 1,000 on Enterprise and 2,000 on Ultimate.
- Raising that mass email cap tops out at 2,500 a day per organisation and requires writing to sales for a paid increase.
- API usage is metered as credits per edition rather than plain call counts, and running out means buying extra credits through support.
- Listed prices exclude 18 percent GST, so the real Standard seat cost is 944 rupees per user per month rather than 800.
