Zoho CRM alternatives in India

Subscriptions renew automatically unless you give notice thirty days before the term ends, the vendor can raise fees at renewal, and paid fees are non refundable except in narrow cases. Taxes are added on top and itemized on the invoice, but the vendor does not say it issues GST invoices, and American Express is not accepted for rupee billing.

Yearly billing is shown by default and is roughly a quarter to a fifth cheaper than monthly, and the vendor offers a full refund within 30 days on monthly or 45 days on annual plans. The trap is limits: extra pipelines, records, automations, booking pages and AI credits are sold as add-ons, so a team near a cap pays more than the plan price.

Under the standard contract fees exclude tax, are non-refundable, seats cannot be reduced during the term, and subscriptions auto-renew for a year unless you give 30 days notice. Cutting seats at renewal re-prices the whole order, and Agentforce use below Max draws on Flex Credits billed on top of seats.

Subscriptions renew automatically, cancellation keeps access to the end of the period, and refunds are reviewed case by case within 14 days, mainly for duplicate charges or billing errors; consumed credits and top-ups are not refunded.

Plans renew automatically, cancelling only stops the next renewal, and the terms say fees are non-refundable with no partial refunds, so an unused annual seat is money gone. Added seats are charged pro rata straight away, but removing seats only takes effect at the next renewal.

All fees are non refundable under the terms, an annual plan cannot be refunded if you cancel early, and a mid term downgrade refunds nothing, so seat counts are effectively locked until renewal. Indian bank cards on larger renewals need the billing details re-entered each time under the RBI e-mandate rule, so a renewal can fail silently if nobody logs in.