HR helpdesk ticketing tools for Indian businesses
The 4 hr helpdesk ticketing tools we track, with verified India pricing (forex-adjusted), honest trade-offs, and the caveats most directories skip.
Quick answer: of the 4 hr helpdesk ticketing tools we track, 1 offer a free plan, and paid monthly plans run about ₹80–₹4,999 for a GST-registered business (after the card forex markup). The prices below are the India cost for a registered business, not the sticker. GST is extra if you cannot reclaim it.
| Tool | India price | Free plan | Best for |
|---|---|---|---|
| factoHR | ₹4,999/mo | Yes | Indian SMBs and enterprises needing HRMS + payroll |
| greytHR | ₹2,495/mo | — | Indian SMBs needing reliable payroll + compliance |
| Keka | Custom | — | Indian SMBs and mid-market needing HRMS + payroll |
| Zimyo | ₹80/mo | — | Growing Indian SMBs and mid-market teams wanting a broad HRMS |
Prices are the entry plan converted to rupees at an effective card rate (mid-market plus the forex markup), the cost a GST-registered business nets. GST adds 18% if you cannot reclaim it, and some Indian vendors already include it. Indicative, not your exact bill. Confirm each plan on the vendor site.
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