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Agentforce Service Agent · Support & Messaging / Customer Support AI
FindThatSoftwareIndia pricing
How much does Agentforce Service Agent cost in India?
Registered business, per month
₹496/user
sticker $5/mo · ₹5,954/yr
₹585/user/mo if you can't reclaim GST
Agentforce Service Agent advertises $5/mo. A GST-registered business in India pays about ₹496 a month (₹5,954/yr) once the roughly 3.5% card forex markup is added, and it reclaims GST as input credit. If you cannot reclaim GST, it is about ₹585 a month with 18% GST on top.
Plans
Agentforce Service Agent plans, in real rupees
Sticker price on the left, and the India cost per month for a GST-registered business on the right, after the card forex markup. GST is reclaimable input credit if you are registered.
PlanStickerIndia (registered)
Conversations (Agentforce Service Agent, customer-facing)
$2 per conversation, the consumption model for customer-facing service agents, with Digital Wallet usage tracking. Other currencies: EUR 2, AUD 2.80, GBP 1.60, JPY 240, SEK 20 per conversation. Three buying models: Pre-Purchase (prepay for the term, drawn down), Pre-Commit (baseline commitment billed monthly in arrears with a true-up at term end), and PayGo (no commitment, billed monthly in arrears). Salesforce notes the pricing is informational and subject to change, and to contact sales for detail.
Sticker$2 per conversation
IndiaUsage
Flex Credits
$500 per 100,000 Flex Credits, or $0.005 per credit. An Agentforce action costs 20 Flex Credits ($0.10) and an Agentforce Voice action costs 30 ($0.15), and a worked example of 40 credits comes to US$0.20. Credits are fungible across Actions, Prompts, Translations and Voice Actions. Other currencies: EUR 500, AUD 700, GBP 400, JPY 60,000, SEK 5,000 per 100k credits.
Sticker$500 per 100,000 Flex Credits
IndiaUsage
Help Agent Resolutions
$2 per resolution. This one is USD only, with every non-USD option marked 'Pricing is currently unsupported for this currency'.
Sticker$2 per resolution
IndiaUsage
Salesforce Foundations
$0. Adds Agentforce Builder, Prompt Builder, Agent Script, Agentforce Coworker and Agentforce Vibes to an existing CRM, available for Enterprise Edition and above. Requires a paid Salesforce edition underneath.
StickerFree
IndiaFree
Agentforce User Licence
$5/user/month, and it requires Flex Credits on top for metered usage. Gives every employee Agentforce access plus limited Salesforce CRM object access. No billing cycle is stated, so this is recorded at the per-month unit price.
Sticker$5/user/mo
India₹496/user/mo₹585if you can't reclaim GST
Agentforce add-on (Sales, Service, Field Service)add-on
$125 user/month for unmetered Agentforce usage for employees, the full predictive, generative and agentic AI suite, AI-powered analytics and Prompt Builder. Sold as flat-fee access, with no billing cycle stated. Other currencies: EUR 125, AUD 175, GBP 100, JPY 15,000, SEK 1,250.
Sticker$125/user/mo
India₹12,404/user/mo₹14,637if you can't reclaim GST
Agentforce Industries add-onadd-on
$150 user/month. For Industries Clouds, covering everything in the Agentforce Sales and Service add-ons plus industry-specific AI. No billing cycle stated.
Sticker$150/user/mo
India₹14,885/user/mo₹17,565if you can't reclaim GST
Agentforce 1 Service Edition
$550 user/month billed annually, so $6,600 per user for the year (listed elsewhere as 'from $550 user/month'). Includes everything in Unlimited, the full AI suite, unmetered Agentforce usage for employees, Tableau Next, and 2.5M Flex Credits per org per year. Sold through Contact us. Other currencies: EUR 550, AUD 770, GBP 440, JPY 66,000, SEK 5,500 per user per month.
StickerNot sold monthly
Indiaannually only
Salesforce Agentforce is priced per conversation/usage on top of Salesforce, and is effectively quote-based for most buyers. Contact Salesforce for current pricing.
Team cost
What Agentforce Service Agent costs your team in India
Agentforce Service Agent is priced per user, so the bill scales with headcount. All-in cost for a GST-registered business, after the card forex markup.
| Team size | Per month | Per year |
|---|---|---|
| 1 user | ₹496 | ₹5,954 |
| 5 users | ₹2,480 | ₹29,770 |
| 10 users | ₹4,960 | ₹59,540 |
| 25 users | ₹12,400 | ₹1,48,850 |
Why this number
What global directories leave out
Card forex markup
Agentforce Service Agent bills in USD, so an Indian card charges about 3.5% over the mid-market rate on every payment. This is the real, unavoidable India premium, and unlike GST it is not reclaimable.
18% GST (conditional)
18% GST applies, but it is not a flat add-on. A GST-registered business reclaims it as input credit, and foreign B2B is reverse-charged so the vendor bills no GST. Only an unregistered buyer bears the full 18%, and some Indian vendors already include it.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed. Confirm current pricing on the vendor site. Pricing last verified Jul 13, 2026.
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FAQ
Agentforce Service Agent pricing, answered
- Can a GST-registered business reclaim GST on Agentforce Service Agent?
- Yes. 18% GST applies, but a GST-registered business recovers it in full through the reverse-charge mechanism: you self-account for the tax on the import of service and claim it back as input tax credit, and Agentforce Service Agent also issues a GST invoice you can claim against. It nets to zero, so the real India premium is the forex markup, not the GST.
- Is Agentforce Service Agent priced per user in India?
- Agentforce Service Agent's India cost is per seat, not a flat fee, so a team pays a multiple of the per-user figure above. Budget for the number of people who need access, not a single licence.
- Does Agentforce Service Agent give a GST invoice in India?
- Yes. Agentforce Service Agent issues a GST-compliant tax invoice for Indian buyers, so a GST-registered business can claim the 18% GST back as input tax credit directly.
- Does Agentforce Service Agent have a free plan?
- Agentforce Service Agent does not list a permanent free plan in our data. Check the vendor pricing page for current trial terms.
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