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Agentforce Service Agent · Support & Messaging / Customer Support AI
FindThatSoftwareIndia charges
What does Agentforce Service Agent charge in India?
Standard rate, per unit of usage
Per unit of usage
no fixed monthly price · rates below
you pay only when you use it
Agentforce Service Agenthas no monthly sticker price, which is why most directories list it as "custom" and leave you guessing. It bills per unit of usage, so your real cost depends on volume. 18% GST applies on the fee, and a registered business reclaims it as input credit.
Rates
Agentforce Service Agent rate card
Published standard rates, as verified from the vendor's own charges page. Rates exclude 18% GST and are negotiable at volume.
| Plan | Billing | What you pay |
|---|---|---|
| Per-Conversation | per unit of usage | $2 per 24-hour conversation; needs Service Cloud underneath |
| Flex Credits | per unit of usage | $500 per 100,000 Flex Credits (~$0.10/standard action, $0.15/voice); can't mix with Conversations |
Salesforce Agentforce is priced per conversation/usage on top of Salesforce, and is effectively quote-based for most buyers. Contact Salesforce for current pricing.
Why this number
What a percentage rate actually costs you
Cost scales with volume
A monthly plan is capped; a per-unit of usagerate is not. At low volume a percentage rate is the cheaper deal, and past a certain point a flat monthly tool wins. Model your own volume before assuming "no monthly fee" means cheaper.
18% GST on the fee, not the sale
GST is charged on the unit of usage fee, not on the full value you process. A registered business reclaims it as input credit, so the fee before GST is the number that matters. Only an unregistered buyer bears the full 18%.
Indicative, not a quote. Published rates are standard retail rates for a new account and are commonly negotiated down at volume. Confirm current rates with the vendor before you commit. Rates last verified Jul 13, 2026.
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FAQ
Agentforce Service Agent charges, answered
- How much does Agentforce Service Agent charge in India?
- Agentforce Service Agent does not charge a fixed monthly price. You pay per unit of usage, so the cost scales with your volume, and 18% GST applies on the fee. $2 per 24-hour conversation; needs Service Cloud underneath
- Does Agentforce Service Agent have a monthly fee or setup cost?
- Agentforce Service Agent is billed on usage rather than a flat monthly plan. Setup, maintenance or annual charges vary by contract, so confirm them with the vendor before signing.
- Is GST charged on Agentforce Service Agent fees?
- Yes. 18% GST applies on the fee itself, not on the full transaction value. A GST-registered business reclaims it as input credit, so the real cost is the fee before GST. An unregistered buyer bears the full 18%.
- Can Agentforce Service Agent rates be negotiated?
- Usually, at volume. Published rates are the standard retail rates for a new account. Once you have consistent monthly volume, most India vendors in this category will quote a lower rate, so treat the published figure as a ceiling rather than a fixed price.