Haptik
Enterprise conversational AI for support, sales, and WhatsApp automation, built for large India-based and global brands.
- Starts at
- Custom
- Sources
- 3 cited
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View all stacksStackIndia Stack StackIndia Support & Messaging / Customer Support AIMade in IndiaCurated Support & Messaging / Customer Support AIMade in IndiaCurated Support & Messaging / Customer Support AI✓ Verified 
Support & Messaging / Customer Support AI✓ Verified 
Support & Messaging / Customer Support AI✓ Verified 
Support & Messaging / Customer Support AI✓ Verified 
Support & Messaging / Customer Support AI✓ Verified 
Support & Messaging / Customer Support AICurated 
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Back to categoriesSupport & Messaging
Customer Support AI software for Indian businesses
Support & Messaging / Customer Support AI
Apps grouped under Customer Support.
Find my customer support AI →Quick answer
Haptik is the strongest overall fit we list for Customer Support AI, best suited for mid-to-large brands with high support volume.
Verloop.io is the main alternative, stronger when you need mid-market and enterprise CX and support teams.
Every option below lists its pricing caveats and a last-verified date, so you can confirm the details before you buy.
Paid plans start around $5/user/mo, though final pricing depends on team size and add-ons. 2 of 8 tools offer a free plan you can start on. Always confirm current pricing on the vendor site before buying.
Compare
Customer Support AI tools at a glance
| Tool | Best for | Starts at | Free option | Data status |
|---|---|---|---|---|
| Haptik | Mid-to-large brands with high support volume | Custom | Not listed | Curated 1 Aug 2026 |
| Verloop.io | Mid-market and enterprise CX and support teams | Custom | Free trial | Curated 1 Aug 2026 |
| Agentforce Service Agent | Existing Salesforce Service Cloud teams | $5/user/mo | Not listed | Source checked 13 Jul 2026 |
| Outverse | Enterprise support teams at scale | Custom | Not listed | Source checked 22 Jun 2026 |
| Yellow.ai | Enterprises automating support at scale | Freemium | Free plan | Source checked 29 Jul 2026 |
| Forethought | Mid-market and enterprise support teams | Custom | Not listed | Source checked 13 Jul 2026 |
5 of 8 tools here are source-checked against vendor pages. The rest are curated listings pending review, so verify their details before deciding.
Related categories
Categories buyers often compare alongside Customer Support AI.
Related software stacks
Goal-first pipelines that use tools from this category.
Software stack to automate customer support for an online store in India
Stand up a help desk as the backbone, put an AI agent trained on your policies in front of it, automate WhatsApp because that is where Indian shoppers message, add voice only for COD and delivery issues, and measure CSAT.
- Tools in stack
- 18
Read the record →
Software Stack To Solo Founder Launching A B2B SaaS On A Tight Budget
Ship cheaply: version and build your code on GitLab, host on an affordable INR plan from Hostinger, bill through Cashfree if you are India-registered or Stripe if you sell globally, capture leads with Apollo and Bigin, and lean on free plans for email, support, and passwords.
- Tools in stack
- 15
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Software stack to add a website chatbot for lead capture in India
Put an AI chat widget trained on your own answers on the site, capture the visitor's details into a form, push them into an INR-billed CRM, and follow up on WhatsApp where Indian buyers actually reply.
- Tools in stack
- 14
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Explore by need
The catalog
All 8 Customer Support AI tools
Price/mo:
V
Verloop.io
Bengaluru-built conversational AI for customer support automation across WhatsApp, web, and voice.
- Starts at
- Custom
- Sources
- 3 cited
Agentforce Service Agent
Salesforce's autonomous AI customer-service agent on the Salesforce platform; handles support across chat, SMS, and voice, grounded in your data.
- Starts at
- $5/user/mo
- Sources
- 2 cited
Outverse
Enterprise platform for deploying and governing AI customer-service agents across email, chat, voice, and APIs, with observability and compliance controls.
- Starts at
- Custom
- Sources
- 2 cited
Yellow.ai
Indian enterprise conversational AI platform for automating support and engagement across channels.
- Starts at
- Freemium
- Sources
- 2 cited
Forethought
AI agent platform for customer support automation - ticket resolution, triage, and agent copilot across chat, email, and voice. Now part of Zendesk.
- Starts at
- Custom
- Sources
- 2 cited
Chaindesk
No-code AI chatbot platform that trains a support agent on your data and deploys it to websites, WhatsApp, Slack, and Shopify.
- Starts at
- $49/mo
- Sources
- 2 cited
Zowie
Enterprise AI agent platform for customer service across chat, voice, email, and contact center, with a decision engine and multi-LLM support.
- Starts at
- Custom
- Sources
- 2 cited
No tools match these filters.
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Customer Support AI alternatives, tool by tool
Already using one of these? See the practical, source-backed alternatives weighed for India-first buyers.
Questions
Customer Support AI software FAQ
What is the best Customer Support AI software for Indian businesses?
Haptik is the strongest overall fit we list for Customer Support AI, best suited for mid-to-large brands with high support volume. Verloop.io is the main alternative, stronger when you need mid-market and enterprise CX and support teams. Every option below lists its pricing caveats and a last-verified date, so you can confirm the details before you buy.
How much does Customer Support AI software cost?
Paid plans start around $5/user/mo, though final pricing depends on team size and add-ons. 2 of 8 tools offer a free plan you can start on. Always confirm current pricing on the vendor site before buying.
Which Customer Support AI tools offer a free plan or trial?
Verloop.io, Yellow.ai, and Chaindesk offer a free plan or trial, so you can test the workflow before committing budget.
Which Customer Support AI tools give a GST invoice in India?
Haptik, Verloop.io, and Agentforce Service Agent issue a GST-compliant tax invoice, so a GST-registered business can claim the 18% GST back as input tax credit. 3 of 8 tools listed here are GST-invoice ready; for the rest, a foreign tool's GST is still recoverable through the reverse-charge self-invoice (see each tool's pricing page).
How does FindThatSoftware rank Customer Support AI tools?
5 of 8 tools here are source-checked against vendor pages. The rest are curated listings pending review, so verify their details before deciding. We rank tools by fit to this category and India-operational signals (India-based vendor, GST invoicing, INR billing, verified data); placement is never for sale.