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Project Management
Jira
Agile project and issue tracking built for software and product development teams.
✓ Source-checked profile2 sources cited
FindThatSoftware verdictEditorial ruling
The default for software teams that run agile and want deep issue tracking integrated with their dev stack. It's overkill and complex for non-technical/general project work, where lighter tools fit better. Verify current per-user pricing and whether you need Jira-specific features.
FindThatSoftware has source-checked this listing and keeps 2 public sources visible for buyer verification.
Should you use Jira?
Use it if software and product engineering teams. Avoid it if teams of eleven or more hoping to stay on the free plan, because it stops at 10 users and the next step is a paid seat for everyone.
Spec sheet
- Starting price
- ₹898/mo$9.05/user/mo sticker
- Free plan
- Available
- Free trial
- Available
- Status
- Source checked 29 Jul 2026
- Source trail
- 2 public sources
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Claim this listing →In short
Jira is a commerce & operations / project management for Indian buyers. All-in it runs about ₹898/mo for a GST-registered business ($9.05/user/mo sticker plus about 3.5% card forex). It does not issue an India GST invoice, so a registered business reclaims the GST via reverse charge. FindThatSoftware rates it best for software and product engineering teams, and a poor fit if teams of eleven or more hoping to stay on the free plan, because it stops at 10 users and the next step is a paid seat for everyone.
The trade-off, weighed
What you gain, and what you give up.
The case for
- The free plan covers up to 10 users with backlog, board, timeline and reports, which is enough for a small team to run real projects.
- Standard costs 7.91 dollars per user per month and includes 250 GB of file storage plus a two hour response target on critical issues.
- Premium adds unlimited storage, a 99.9 percent uptime SLA and 24x7 cover for critical issues at 14.54 dollars per user per month.
The catch
- The free plan gets community support only and 2 GB of storage, so there is no Atlassian engineer to escalate to when something breaks.
- Automation is metered at 100 rule runs a month on Free and 1,700 on Standard, so automation heavy teams get pushed toward Premium.
- Rovo AI usage is capped at 25 credits per user per month on Standard and 70 on Premium, so AI features run dry before the month does.
- The 24x7 cover on Premium applies to critical issues only, and round the clock help for everything else sits behind the Enterprise tier.
True India price
Registered business, per month
₹898
Jira advertises $9.05/mo. A GST-registered business in India pays about ₹898 a month (₹10,777/yr) once the roughly 3.5% card forex markup is added, with GST reclaimed as input credit. If you cannot reclaim GST, it is about ₹1,060 a month.
- Sticker price
- $9.05/mo
- Card forex markup
- about 3.5% over mid-market
- GST
- 18%, reclaimable if registered
- Registered per month
- ₹898
- Registered per year
- ₹10,777
- If you can't reclaim GST
- ₹1,060
- Try first
- Has a free plan, so you can start without a card.
- Watch for
- Jira is free for up to 10 users; paid Standard starts at $9.05/user/mo, with Premium adding more features (up to 300 users). Confirm current pricing on Atlassian.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.
Full India pricing breakdownIndia readiness
How well Jira fits an Indian business operationally, from the verified pricing and company facts we hold.
- ✗GST invoice
No Indian GST invoice, so a registered business cannot claim input tax credit on the bill.
- ✗Bills in INR
Priced in a foreign currency, so your card or bank adds forex conversion on top.
- ✗India HQ
Headquartered outside India, so check support hours and India-specific features.
How Jira compares
Against the 4 other project management toolswe list, from what we verified on each vendor’s own pages.
Also in most alternatives
Recorded for at least half of the 4 others, and for Jira.
- Mobile app
- Kanban board
This compares only the capabilities enough rival tools share for a comparison to mean anything — roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.
Paying for more than Jira? See your whole stack's real India cost and where you could switch to save.
Audit my stackOverview
What is Jira?
Jira (from Atlassian) is the standard agile project- and issue-tracking tool for software teams, with Scrum/Kanban boards, backlogs, sprints, roadmaps, and deep dev-tool integrations. It targets engineering and product teams.
Best for
- Software and product engineering teams
- Teams running Scrum/Kanban
- Orgs needing dev-tool integration
Who should avoid it
- Teams of eleven or more hoping to stay on the free plan, because it stops at 10 users and the next step is a paid seat for everyone.
- Indian buyers who need a rupee invoice, because Atlassian quotes Jira cloud seats in US dollars per user per month.
What Jira does
What we verified about Jira
Read from Jira’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
Features we confirmed14
- Mobile app
- Pricing table lists iOS and Android apps on every plan including Free.
- Kanban boards
- Kanban boards are a core Jira board type alongside Scrum.
- Issue tracking
- Jira is the standard agile issue tracker for software teams.
- Data residency
- Atlassian cloud offers data residency controls in the security and compliance set.
- Custom workflows
- Jira is built around configurable issue workflows for engineering teams.
- Audit log
- Security and compliance section covers admin audit capabilities across tiers.
- Agile reports
- Reports are listed among Free plan project management essentials.
- Backlog management
- Free plan already includes backlog, board, timeline and reports.
- Roadmaps timeline
- Timeline is included from the Free plan; cross-project plans need Premium.
- Rovo AI assistant
- Rovo AI credits are allocated per user per month across paid tiers.
- Rule based automation
- Automation rule runs are metered per plan in the pricing table.
- Sandbox and release tracks
- Premium-tier platform features cover change management for admins.
- Scrum boards
- Product provides Scrum boards, backlogs and sprints for agile teams.
- Sprint planning
- Sprints are a first-class concept for the agile workflow.
What people use it for3
- Track software bugs
- Core job is tracking bugs and issues through a development workflow.
- Run agile sprints
- Scrum boards, backlogs and sprints run the agile ceremony cycle.
- Manage projects and tasks
- Premium is positioned to align multiple teams across projects.
Works with5
- Zoom
- Atlassian Jira integrations page lists Zoom among supported apps.
- Slack
- Atlassian Jira integrations page lists Slack among supported apps.
- Confluence
- Teamwork Collection and the integrations page both name Confluence.
- Bitbucket
- Atlassian Jira integrations page lists Bitbucket as a connected dev tool.
- Loom
- Teamwork Collection includes Loom for video communication.
Terms, compliance and how you buy36
- Storage tiered by plan
- Storage runs 2 GB free, 250 GB Standard and unlimited on Premium.
- Steep learning curve
- Our verdict calls Jira overkill and complex for non-technical project work.
- Sso costs extra
- Single sign-on is a separately priced Guard add-on below Enterprise.
- Self serve signup
- You can start free or trial paid plans without talking to sales.
- Developer oriented
- Jira targets engineering and product teams with deep dev-tool integrations.
- Community support only on free
- Free plan gets Community Support with no Atlassian engineer to escalate to.
- 24x7 support on premium
- Premium includes 24/7 Premium Support, critical issues only per our research.
- 30 day annual refund
- Annual subscriptions are refundable within 30 days of payment.
- AI search indexed objects cap
- Rovo indexed objects are capped at 100, 250 and 625 per user by tier.
- Annual tier banding
- Annual subscriptions bill the tier closest to your user count, not exact seats.
- Atlassian ecosystem lock in
- Teamwork Collection bundles Jira with Confluence, Loom and Rovo.
- Atlassian guard required for sso
- Security row says SSO requires an Atlassian Guard Standard subscription except on Enterprise.
- Bank transfer for annual
- Annual subscriptions can be paid by credit card, bank transfer or check.
- Business hours support on standard
- Standard support is local business hours only.
- Credit card or paypal monthly
- Monthly subscriptions accept MasterCard, Visa, Amex or PayPal.
- Cross project planning gated
- Pricing table shows single-project planning on Free and Standard, cross-project on Premium.
- Email notification limit on free
- Free plan is capped at 100 notification emails per day.
- Enterprise annual only
- Enterprise pricing is available only for annual subscriptions via sales.
- First month refund monthly
- Monthly subscriptions are refundable within the first paid month.
- Free plan 10 users
- Free forever plan covers up to 10 users with 2 GB storage.
- Hard user cap on free
- Exceeding 10 users auto-upgrades you to a 7-day Standard trial.
- Large app marketplace
- Jira's value depends heavily on the Atlassian Marketplace app ecosystem.
- Metered AI credits
- Rovo is capped at 25 credits per user on Standard and 70 on Premium.
- Metered automation runs
- Automation is capped at 100 runs on Free and 1,700 on Standard per month.
- Monthly exact seat billing
- Monthly subscriptions charge for the exact number of users you have.
- Multi site enterprise
- Enterprise allows up to 150 sites versus a single site on lower plans.
- No INR invoice
- Atlassian quotes Jira cloud seats in USD, so Indian buyers get no rupee invoice.
- Per user automation on premium
- Premium gives 1,000 automation rule runs per user per month.
- Per user pricing
- Standard and Premium are billed per user per month.
- Quote only enterprise tier
- Enterprise pricing requires contacting the Atlassian sales team.
- Scales to 100000 users
- Standard and above support up to 100,000 users per site.
- Self hosted data center option
- Data Center is the self-managed offering for strict regulatory requirements.
- Seven day paid trial
- Standard and Premium offer a 7-day free trial with no payment info required.
- Uptime sla 99 9
- Premium carries a guaranteed 99.9% uptime SLA.
- Uptime sla 99 95 enterprise
- Enterprise raises the guaranteed uptime SLA to 99.95%.
- Usd billed
- Seats are quoted at $7.91 and $14.54 per user per month in US dollars.
Compare Jira
Use these pages when you already know the tool name but need a plain-English decision against real alternatives.
Similar tools to Jira
Compare practical options in the same category by price, fit, and caveats.
Pricing caveat and source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
Jira is free for up to 10 users; paid Standard starts at $9.05/user/mo, with Premium adding more features (up to 300 users). Confirm current pricing on Atlassian.
Jira pricinghttps://www.atlassian.com/software/jira/pricingJira (official site)https://www.atlassian.com/software/jira
Verified against the sources above. How we research & rate software →
Does Jira give a GST invoice in India?
Jira does not issue an India GST invoice. A GST-registered business can still reclaim the 18% through the reverse-charge route by raising a self-invoice, but there is no vendor GST invoice to claim against directly.
Is Jira good for Indian small businesses?
Jira can work for Indian buyers, but check currency, tax, billing, support, and whether the workflow justifies foreign-currency pricing.
Does Jira have a free plan?
Jira lists a free plan, but check the official pricing page for current usage limits before choosing it.
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