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Project Management
Jira
Atlassian's work and issue tracker, built around agile boards for software teams and now sold to every team in a company.
✓ Source-checked profile5 sources cited
Spec sheet
All-in India price
₹942/user/mo
For a registered business, $9.7/user/mo sticker
- Free plan
- Available
- Free trial
- Available
- Status
- Source checked 12 Nov 2026
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Claim this listingFindThatSoftware verdictEditorial ruling
Shortlist Jira if you run a software or product team that works in sprints and wants issue tracking tied to code, releases and documentation. A team of up to 10 can run real projects on the free plan before paying anything.
Read the full verdict
Before you pay, check that your company card works for US dollar billing, plan for reverse charge GST because Atlassian does not say it issues GST invoices, and note that monthly plans bill on your peak seat count for the month. For non-technical teams that only need task lists and simple boards, lighter tools such as Trello or Asana are quicker to set up and easier to adopt. If you need single sign-on, price in Atlassian Guard, which is a separate subscription below the Enterprise tier.
FindThatSoftware has source-checked this listing and keeps 5 public sources visible for buyer verification.
In short
Jira is listed under Project Management, reviewed for Indian buyers. All-in it runs about ₹942/user/mo for a GST-registered business ($9.7/user/mo sticker plus about 3.5% card forex). It does not issue an India GST invoice, so a registered business reclaims the GST via reverse charge. FindThatSoftware rates it best for software and product engineering teams; a poor fit for teams of eleven or more hoping to stay on the free plan, because it stops at 10 users and the next step is a paid seat for everyone.
What Jira costs in India
The rupee price a business actually pays, after the card forex markup, with GST shown both ways.
True India price
Registered business, per user per month
₹942
Jira advertises $9.7/user/mo. A GST-registered business in India pays about ₹942 a month (₹11,308/yr) once the roughly 3.5% card forex markup is added, with GST reclaimed as input credit. If you cannot reclaim GST, it is about ₹1,112 a month.
- Sticker price
- $9.7/user/mo
- Card forex markup
- about 3.5% over mid-market
- GST
- 18%, reclaimable if registered
- Registered per user per month
- ₹942
- Registered per user per year
- ₹11,308
- If you can't reclaim GST
- ₹1,112
- Try first
- Has a free plan, so you can start without a card.
- Watch for
- Jira is billed in US dollars, monthly per user or yearly in fixed user tiers, and monthly per-user rates fall as you pass 100 and 250 users, so the price shown on the page depends on the team size entered.
More
Monthly plans charge for the highest number of seats you had during the cycle, and removing users mid-month does not lower that bill. Atlassian refunds monthly plans within the first paid month and annual plans within 30 days of payment; Indian tax is only added when no PAN or CIN is supplied, so registered businesses should expect to pay GST themselves under reverse charge.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.
Full India pricing breakdownPaying for more than Jira? See your whole stack's real India cost and where you could switch to save.
Audit your spendWho Jira fits
What it is, what you gain, what you give up, and who should look elsewhere.
What is Jira?
Jira is a cloud work tracking product run by Atlassian. Teams plan work as issues on Scrum or Kanban boards, backlogs, timelines and calendars, and track sprints with burn down charts and cycle time reports. The Rovo AI assistant, no-code automation rules, custom fields and workflows, a public API and a large Marketplace of add-ons extend it, with native links to Bitbucket, Confluence and common developer tools. It is sold as a per-user cloud subscription with a free plan for up to 10 users; Atlassian stopped selling new self-managed Data Center licenses on March 30, 2026. Automation steps, storage and AI credits are metered per plan, and single sign-on needs a separate Atlassian Guard subscription below Enterprise.
What you gain, and what you give up.
The case for
- The free plan covers up to 10 users with backlog, board, timeline and reports, which is enough for a small team to run real projects.
- Standard adds user roles and permissions, 250 GB of storage, 400 automation steps per user a month and business hours support from Atlassian.
- Premium adds unlimited storage, a 99.9 percent uptime SLA and 24x7 cover for critical issues.
The catch
- The free plan gets community support only and 2 GB of storage, so there is no Atlassian engineer to escalate to when something breaks.
- Automation is metered in steps, 150 a month for the whole Free site and 400 per user on Standard, so automation heavy teams get pushed toward Premium.
- Rovo AI usage is capped at 25 credits per user per month on Standard and 70 on Premium, so AI features run dry before the month does.
- Billing is in US dollars and Atlassian only mentions charging Indian tax when no PAN or CIN is given, with no word on GST invoices, so input tax credit needs reverse charge paperwork.
Best for
- Software and product engineering teams
- Teams running Scrum/Kanban
- Orgs needing dev-tool integration
Who should avoid it
- Teams of eleven or more hoping to stay on the free plan, because it stops at 10 users and the next step is a paid seat for everyone.
- Indian buyers who need a rupee invoice, because Atlassian quotes Jira cloud seats in US dollars per user per month.
India readiness
How well Jira fits an Indian business operationally, from the verified pricing and company facts we hold.
- ✗GST invoice
No Indian GST invoice, so a registered business cannot claim input tax credit on the bill.
- ✗Bills in INR
Priced in a foreign currency, so your card or bank adds forex conversion on top.
- ✗India HQ
Headquartered outside India, so check support hours and India-specific features.
Compare Jira
How it stacks up on what we verified, the tools buyers weigh it against, and where it appears in our guides.
How Jira compares
Against the 7 other project management tools we list, from what we verified on each vendor’s own pages.
Less common among the other project management tools
Recorded for Jira and for at most a third of the 7 others we list.
- Custom workflows
- Issue tracking
- Audit log
- Data residency
This compares only the capabilities enough rival tools share for a comparison to mean anything, roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.
Similar tools to Jira
Compare practical options in the same category by price, fit, and caveats.
Featured in our buying guides
See how Jira stacks up against the best options for a specific kind of business.
What we verified about Jira
Read from Jira’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
What Jira does
Features we confirmed14
- Mobile app
- Pricing table lists iOS and Android apps on every plan including Free.
- Kanban board
- Kanban boards are a core Jira board type alongside Scrum.
- Issue tracking
- Jira is the standard agile issue tracker for software teams.
- Data residency
- Atlassian cloud offers data residency controls in the security and compliance set.
- Custom workflows
- Jira is built around configurable issue workflows for engineering teams.
- Audit log
- Security and compliance section covers admin audit capabilities across tiers.
- Agile reports
- Reports are listed among Free plan project management essentials.
- Backlog management
- Free plan already includes backlog, board, timeline and reports.
- Roadmaps timeline
- Timeline is included from the Free plan; cross-project plans need Premium.
- Rovo AI assistant
- Rovo AI credits are allocated per user per month across paid tiers.
- Rule based automation
- Automation rule runs are metered per plan in the pricing table.
- Sandbox and release tracks
- Premium-tier platform features cover change management for admins.
- Scrum boards
- Product provides Scrum boards, backlogs and sprints for agile teams.
- Sprint planning
- Sprints are a first-class concept for the agile workflow.
What people use it for3
- Track software bugs
- Core job is tracking bugs and issues through a development workflow.
- Run agile sprints
- Scrum boards, backlogs and sprints run the agile ceremony cycle.
- Manage projects and tasks
- Premium is positioned to align multiple teams across projects.
Works with5
- Zoom
- Atlassian Jira integrations page lists Zoom among supported apps.
- Slack
- Atlassian Jira integrations page lists Slack among supported apps.
- Confluence
- Teamwork Collection and the integrations page both name Confluence.
- Bitbucket
- Atlassian Jira integrations page lists Bitbucket as a connected dev tool.
- Loom
- Teamwork Collection includes Loom for video communication.
Terms, compliance and how you buy36
- Storage caps by tier
- Storage runs 2 GB free, 250 GB Standard and unlimited on Premium.
- Steep learning curve
- Our verdict calls Jira overkill and complex for non-technical project work.
- SSO costs extra
- Single sign-on is a separately priced Guard add-on below Enterprise.
- Self serve signup
- You can start free or trial paid plans without talking to sales.
- Developer oriented
- Jira targets engineering and product teams with deep dev-tool integrations.
- Community support only on free
- Free plan gets Community Support with no Atlassian engineer to escalate to.
- 24x7 support on premium
- Premium includes 24/7 Premium Support, critical issues only per our research.
- 30 day annual refund
- Annual subscriptions are refundable within 30 days of payment.
- AI search indexed objects cap
- Rovo indexed objects are capped at 100, 250 and 625 per user by tier.
- Annual tier banding
- Annual subscriptions bill the tier closest to your user count, not exact seats.
- Atlassian ecosystem lock in
- Teamwork Collection bundles Jira with Confluence, Loom and Rovo.
- Atlassian guard required for SSO
- Security row says SSO requires an Atlassian Guard Standard subscription except on Enterprise.
- Bank transfer for annual
- Annual subscriptions can be paid by credit card, bank transfer or check.
- Business hours support on standard
- Standard support is local business hours only.
- Credit card or paypal monthly
- Monthly subscriptions accept MasterCard, Visa, Amex or PayPal.
- Cross project planning gated
- Pricing table shows single-project planning on Free and Standard, cross-project on Premium.
- Email notification limit on free
- Free plan is capped at 100 notification emails per day.
- Enterprise annual only
- Enterprise pricing is available only for annual subscriptions via sales.
- First month refund monthly
- Monthly subscriptions are refundable within the first paid month.
- Free plan 10 users
- Free forever plan covers up to 10 users with 2 GB storage.
- Hard user cap on free
- Exceeding 10 users auto-upgrades you to a 7-day Standard trial.
- Large app marketplace
- Jira's value depends heavily on the Atlassian Marketplace app ecosystem.
- Metered AI credits
- Rovo is capped at 25 credits per user on Standard and 70 on Premium.
- Metered automation runs
- Automation is capped at 100 runs on Free and 1,700 on Standard per month.
- Monthly exact seat billing
- Monthly subscriptions charge for the exact number of users you have.
- Multi site enterprise
- Enterprise allows up to 150 sites versus a single site on lower plans.
- No INR invoice
- Atlassian quotes Jira cloud seats in USD, so Indian buyers get no rupee invoice.
- Per user automation on premium
- Premium gives 1,000 automation rule runs per user per month.
- Per user pricing
- Standard and Premium are billed per user per month.
- Quote only enterprise tier
- Enterprise pricing requires contacting the Atlassian sales team.
- Scales to 100000 users
- Standard and above support up to 100,000 users per site.
- Self hosted data center option
- Data Center is the self-managed offering for strict regulatory requirements.
- Seven day paid trial
- Standard and Premium offer a 7-day free trial with no payment info required.
- Uptime sla 99 9
- Premium carries a guaranteed 99.9% uptime SLA.
- Uptime sla 99 95 enterprise
- Enterprise raises the guaranteed uptime SLA to 99.95%.
- Usd billed
- Seats are quoted at $7.91 and $14.54 per user per month in US dollars.
Source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
- Jira licensing and billing FAQhttps://www.atlassian.com/licensing/jira-software
- Jira pricinghttps://www.atlassian.com/software/jira/pricing
- Jira featureshttps://www.atlassian.com/software/jira/features
- Jira (official site)https://www.atlassian.com/software/jira
- Atlassian purchasing and tax FAQhttps://www.atlassian.com/licensing/purchase-licensing
Verified against the sources above. How we research & rate software →
Jira questions
Does Jira give a GST invoice in India?
- Jira does not issue an India GST invoice. A GST-registered business can still reclaim the 18% through the reverse-charge route by raising a self-invoice, but there is no vendor GST invoice to claim against directly.
Is Jira good for Indian small businesses?
- It suits software and product engineering teams. It bills in a foreign currency with no India GST invoice, so expect the card forex markup and reverse-charge GST paperwork. It is not the right pick for teams of eleven or more hoping to stay on the free plan, because it stops at 10 users and the next step is a paid seat for everyone.
Does Jira have a free plan?
- Jira lists a free plan, but check the official pricing page for current usage limits before choosing it.
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