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Workflow Automation
Zapier
The most widely used no-code automation platform, connecting thousands of apps to automate tasks between them.
✓ Source-checked profile2 sources cited
FindThatSoftware verdictEditorial ruling
The default choice when you need the widest app coverage and the simplest no-code automation, ideal for non-technical teams. Costs can climb with task volume and advanced features, and complex branching logic is better served by alternatives. Verify current task-based pricing against your expected volume.
FindThatSoftware has source-checked this listing and keeps 2 public sources visible for buyer verification.
Should you use Zapier?
Use it if non-technical teams automating app workflows. Avoid it if teams running high volume multi step workflows daily, since per task billing charges for every action and the bill grows with your success.
Spec sheet
- Starting price
- ₹1,984/mo$19.99/mo sticker
- Free plan
- Available
- Free trial
- Available
- Status
- Source checked 29 Jul 2026
- Source trail
- 2 public sources
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Claim this listing →In short
Zapier is a automation & ai platforms / workflow automation for Indian buyers. All-in it runs about ₹1,984/mo for a GST-registered business ($19.99/mo sticker plus about 3.5% card forex). It does not issue an India GST invoice, so a registered business reclaims the GST via reverse charge. FindThatSoftware rates it best for non-technical teams automating app workflows, and a poor fit if teams running high volume multi step workflows daily, since per task billing charges for every action and the bill grows with your success.
The trade-off, weighed
What you gain, and what you give up.
The case for
- The free plan runs 100 tasks a month with no card, enough to test whether an automation is worth paying for at all
- Annual billing drops the 750 task Professional tier from $29.99 a month to $19.99 and halves the overage multiplier to 1.25x
- Team is a flat plan price for up to 25 users sharing one task pool, not billed per seat
The catch
- Every successful action counts as one task, so a four action Zap run 200 times a month consumes 800 tasks rather than 200
- Overage on monthly plans bills at 2.5 times your base task rate, and usage only stops once you hit three times your subscription
- Professional includes a single seat, so adding one colleague forces the Team plan at $69 a month annually for 2,000 tasks against $49
- Billing is in US dollars with no INR option, so Indian buyers absorb bank forex markup on every renewal and add 18 percent GST
True India price
Registered business, per month
₹1,984
Zapier advertises $19.99/mo. A GST-registered business in India pays about ₹1,984 a month (₹23,805/yr) once the roughly 3.5% card forex markup is added, with GST reclaimed as input credit. If you cannot reclaim GST, it is about ₹2,341 a month.
- Sticker price
- $19.99/mo
- Card forex markup
- about 3.5% over mid-market
- GST
- 18%, reclaimable if registered
- Registered per month
- ₹1,984
- Registered per year
- ₹23,805
- If you can't reclaim GST
- ₹2,341
- Try first
- Has a free plan, so you can start without a card.
- Watch for
- Free plan (100 tasks/mo). Lowest paid Professional from $19.99/mo (annual, 750 tasks); Team higher. Task-based usage pricing in USD. Confirm on vendor site.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.
Full India pricing breakdownIndia readiness
How well Zapier fits an Indian business operationally, from the verified pricing and company facts we hold.
- ✗GST invoice
No Indian GST invoice, so a registered business cannot claim input tax credit on the bill.
- ✗Bills in INR
Priced in a foreign currency, so your card or bank adds forex conversion on top.
- ✗India HQ
Headquartered outside India, so check support hours and India-specific features.
Paying for more than Zapier? See your whole stack's real India cost and where you could switch to save.
Audit my stackOverview
What is Zapier?
Zapier is a no-code automation tool that connects thousands of web apps, letting non-developers build automated workflows ('Zaps') that move data and trigger actions between tools, like adding form responses to a sheet or CRM. It has the largest app-integration library in the category.
Best for
- Non-technical teams automating app workflows
- Businesses needing the widest app integrations
- Quick no-code automations
Who should avoid it
- Teams running high volume multi step workflows daily, since per task billing charges for every action and the bill grows with your success
- Indian buyers who need INR invoicing from a domestic vendor for procurement, because Zapier charges only in US dollars from outside India
What we verified about Zapier
Read from Zapier’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
Features we confirmed17
- Webhooks
- Webhooks are a Pro-and-above feature, absent from Free
- Sso saml
- SAML SSO is gated to Team and Enterprise plans
- Multi step workflows
- Free is limited to two-step Zaps while paid tiers allow multi-step
- Audit log
- Audit logs retain 6 months on Team and 1 year on Enterprise
- AI agents
- Agents are basic on Free and cost 33.33 dollars a month as a Pro add-on
- AI chatbots
- Chatbots give basic access with 2 chatbots on Free and become a paid add-on
- Autoreplay failed tasks
- Autoreplay is available from the Pro tier upward
- Conditional paths and filters
- Filters and Paths are gated to Pro and above
- Custom code steps
- Code by Zapier runs 1 second on Free, 30 seconds on Pro and Team, 2 minutes on Enterprise
- No code workflow automation
- Zaps let non-developers move data between web apps without code
- Premium app connectors
- Premium Apps are locked out of the Free plan
- Shared app connections
- Shared App Connections are a Team and Enterprise feature
- Shared workspaces
- Shared Workspaces unlock only at the Team tier
- Zapier canvas diagramming
- Canvas is available on every tier including Free
- Zapier forms
- Forms allow 10, 50 and 150 pages across Free, Pro and Team
- Zapier interfaces
- Interfaces is one of the products bundled beyond raw Zaps
- Zapier tables database
- Tables scale from 2,500 records on Free to 500K on Team
What people use it for1
- Connect tools with no native integration
- The largest app-integration library in the category is the core value
Terms, compliance and how you buy23
- Self serve signup
- Free through Team plans are bought online without a sales call
- Annual discount
- Annual subscriptions receive 33 percent off the monthly rate
- Account level not seat level task pool
- Team shares 25 users on one subscription rather than charging per head
- AI features sold as add ons
- Agents and Chatbots become paid add-ons rather than plan features on Pro
- Cost grows with success
- Per-task billing charges for every action so the bill grows with volume
- Expensive jump to multi user
- Adding one colleague moves 2,000 tasks from 49 dollars Pro to 69 dollars Team
- Generous free trial tier
- Free runs 100 tasks a month with no card required
- Largest integration catalog
- It has the largest app-integration library in the automation category
- Live chat support gated by task tier
- Live chat is only available to Professional 2,000 and above task tiers
- Many price points per plan
- Pro alone has six task tiers from 750 up to 100,000 tasks
- No INR billing
- Indian buyers absorb bank forex markup on every renewal plus 18 percent GST
- Non technical team oriented
- Built for non-developers rather than engineering teams
- Overage multiplier penalty
- Overage bills at 2.5 times base rate monthly versus 1.25 times annually
- Polling interval gated by plan
- Polling runs 15 minutes on Free, 2 minutes on Pro and 1 minute on Team
- Quote only enterprise tier
- Enterprise pricing, tasks and seats are all custom
- Single seat on pro
- Every Pro tier includes only 1 seat, forcing Team for a second person
- Slow triggers on free tier
- The free plan polls only every 15 minutes so automations lag
- Task based metering
- Every successful action counts as one task, so a four-action Zap burns four
- Task count scales with zap complexity
- A four action Zap run 200 times consumes 800 tasks rather than 200
- Technical account manager enterprise only
- Enterprise support adds a TAM on top of priority support
- Usage pause at 3x subscription
- Usage stops once you hit three times your subscription amount
- Usd billed
- Billing is in US dollars with no INR option for Indian buyers
- Weak for complex branching logic
- Our verdict says complex branching logic is better served by alternatives
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Comparison pages
Pricing caveat and source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
Free plan (100 tasks/mo). Lowest paid Professional from $19.99/mo (annual, 750 tasks); Team higher. Task-based usage pricing in USD. Confirm on vendor site.
Verified against the sources above. How we research & rate software →
Does Zapier give a GST invoice in India?
Zapier does not issue an India GST invoice. A GST-registered business can still reclaim the 18% through the reverse-charge route by raising a self-invoice, but there is no vendor GST invoice to claim against directly.
Is Zapier good for Indian small businesses?
Zapier can work for Indian buyers, but check currency, tax, billing, support, and whether the workflow justifies foreign-currency pricing.
Does Zapier have a free plan?
Zapier lists a free plan, but check the official pricing page for current usage limits before choosing it.
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