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FindThatSoftwareSoftware catalog
Salon, Spa & Wellness
Zylu
India-focused cloud salon and spa management software covering bookings, POS billing, marketing, staff and inventory.
FindThatSoftware verdictEditorial ruling
A sensible pick for Indian single- and multi-location salons or spas wanting an all-in-one system with WhatsApp marketing and GST-aware billing without heavy setup. The watch-out is that it's a smaller bootstrapped vendor, so test multi-location reporting, data export and support during a trial. Verify current pricing on the official site.
FindThatSoftware has source-checked this listing and keeps 2 public sources visible for buyer verification.
Should you use Zylu?
Use it if indian salons and spas digitizing manual ops. Avoid it if multi location chains beyond 50 staff, because the published tiers stop there and anything larger becomes a custom sales conversation.
Spec sheet
- Starting price
- ₹625/mo₹625/mo sticker
- Free plan
- Not available
- Free trial
- Available
- Status
- Source checked 29 Jul 2026
- Source trail
- 2 public sources
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Claim this listing →In short
Zylu is a industry solutions / salon, spa & wellness for Indian buyers. It costs about ₹625/mo before GST, billed in rupees. It issues an India GST invoice, so you can claim input credit. FindThatSoftware rates it best for indian salons and spas digitizing manual ops, and a poor fit if multi location chains beyond 50 staff, because the published tiers stop there and anything larger becomes a custom sales conversation.
The trade-off, weighed
What you gain, and what you give up.
The case for
- Staff seats, SKU counts and appointment volume are published per tier, so you can see which tier your salon outgrows before buying
- Annual subscriptions carry a 14 day full refund guarantee, and self setup is free rather than a mandatory onboarding charge
- Done for you setup is a one time ₹1,999 plus GST, which is light against the implementation fees most salon suites quote
The catch
- The Lite tier caps appointments at 300 a month and stock at 25 SKUs, which a two chair salon with retail passes quickly
- Staff counts are hard tier limits of 4, 10, 15 and 50, so hiring one extra stylist can force a whole tier upgrade
- WhatsApp API messaging and the ZAP AI message generator sit in a separate add-on subscription outside the plan price, with Meta conversation charges on top
- The 14 day money back guarantee is written for annual subscriptions, so monthly buyers do not get the same no questions asked exit
True India price
Registered business, per month
₹625
Zylu is billed in rupees at ₹625/mo, so there is no forex markup. A registered business reclaims GST, so that is roughly the cost (₹7,500/yr). Without reclaim, add 18% for about ₹738 a month.
- Sticker price
- ₹625/mo
- GST
- 18%, reclaimable if registered
- Registered per month
- ₹625
- Registered per year
- ₹7,500
- If you can't reclaim GST
- ₹738
- Try first
- Free trial before you commit budget.
- Watch for
- Paid plans from ₹625/mo (Lite), scaling to higher Grow, Standard and Premium tiers, each with a one-time setup fee. No free plan; 14-day satisfaction guarantee. India tool, prices shown in USD. Confirm on vendor site.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.
Full India pricing breakdownIndia readiness
How well Zylu fits an Indian business operationally, from the verified pricing and company facts we hold.
- ✓GST invoice
Issues a GST-compliant invoice, so a registered business can reclaim input tax.
- ✓Bills in INR
Priced in rupees, so there is no forex conversion or card markup on top.
- ✓India HQ
India-headquartered, so support, timezone, and context are local.
How Zylu compares
Against the 5 other salon spa management toolswe list, from what we verified on each vendor’s own pages.
Less common among the other salon spa management tools
Recorded for Zylu and for at most a third of the 5 others we list.
- Appointment reports
- Campaign management
- Customer CRM
- Customer tagging
- Facial recognition attendance
- Memberships
- Attendance tracking
- Customer segmentation
This compares only the capabilities enough rival tools share for a comparison to mean anything — roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.
Paying for more than Zylu? See your whole stack's real India cost and where you could switch to save.
Audit my stackOverview
What is Zylu?
Zylu is a bootstrapped, India-focused cloud platform for beauty and wellness businesses moving off pen, paper and Excel. It bundles appointment scheduling with automated reminders, POS billing, customer profiles, staff scheduling and attendance, inventory and expense tracking, loyalty, and marketing over SMS, WhatsApp and email, with web plus iOS and Android apps.
Best for
- Indian salons and spas digitizing manual ops
- Multi-location beauty and wellness brands
- Owners wanting WhatsApp/SMS marketing built in
Who should avoid it
- Multi location chains beyond 50 staff, because the published tiers stop there and anything larger becomes a custom sales conversation
- Salon owners who want WhatsApp campaigns inside the base price, since that runs on a separate add-on subscription plus Meta conversation fees
What Zylu does
What we verified about Zylu
Read from Zylu’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
Features we confirmed68
- Vendor management
- Vendor Management handles supplier relationships in-app
- Staff attendance tracking
- Attendance is a listed advanced feature in the plan matrix
- SMS marketing
- SMS billing and automated SMS campaigns are named features
- Service packages
- Packages bundle service offerings for value and flexibility
- Retail product sales
- Sell Products creates a shopping experience alongside services
- POS billing
- Point Of Sale is included in the essentials block of every plan
- Online booking
- Online booking is listed as an essential across all Zylu plans
- Mobile app
- Zylu has iOS and Android apps in addition to web access
- Memberships
- Membership programs are a listed retention and growth feature
- Marketing automation
- Marketing Automation is a listed row in the marketing block
- Loyalty program
- Loyalty, cashback and reward programs are listed retention features
- Gift cards
- Gift Card is listed in the retention and growth feature block
- Facial recognition attendance
- AI Attendance logs staff by face scan on their own phones
- Expense tracking
- Expenses feature tracks business spend for financial reporting
- Digital consent forms
- Consent Form creates and stores consent documentation digitally
- Customer tagging
- Tags are listed under marketing in the plan comparison
- Customer segmentation
- Built-in Customer Segmentation targets tailored campaigns
- Customer CRM
- Customer Management CRM centralises client interactions
- Consumer marketplace listing
- Zylu marketplace lets nearby customers find and book the salon
- Campaign management
- Campaign Management appears in the marketing feature list
- Appointment reports
- Appointment Reports show scheduling patterns and peak hours
- Advanced inventory management
- Advanced Inventory tracks stock, variations and reordering
- AI message generation
- ZAP AI Message Generator drafts marketing messages using AI credits
- Appointment management
- Appointment management is an essentials row on every tier
- Before after image gallery
- Image gallery for before and after pictures is a listed feature
- Biometric attendance
- Biometric Attendance Register is offered as a paid add-on
- Business overview dashboard
- Business Overview shows key metrics and business health
- Cashback program
- Cashback Programs return a percentage of transaction value
- Cash register
- Cash Register handles walk-in and event cash transactions
- Customer booking app
- Marketplace offers web plus Android and iOS apps for customers
- Customer data abuse prevention
- Owners can hide customer data from staff in software settings
- Customer insight reports
- Customer Insights and Revenue Potential is an analytics row
- Customer sentiment tracking
- Customer Sentiment is a listed row in the pricing matrix
- Customer tipping
- Tips feature lets customers tip staff through the platform
- Customer wallet prepaid card
- Wallet and prepaid card encourage customer prepayments
- Data level permissions
- Data Level Permissions appear separately in the pricing matrix
- Digital coupons
- Coupons are created and distributed inside Zylu marketing
- Digital service catalog
- Digital Service Catalog is included in the essentials list
- Digital style guide
- Digital Style Guide is listed among Zylu essentials
- Employee tips tracking
- Employee Tips is a listed advanced feature row
- Gamified promotions
- Spin 2 Save games for kids and adults are a marketing feature
- Geofenced checkin
- AI Attendance FAQ says geo-fencing blocks off-site check-in
- Google review collection
- Google Review Collection is a listed customer management feature
- Growth calculator tool
- Site publishes a growth calculator among free resources
- Home service management
- Home Service extends bookings to the client's location
- Lead and inquiry management
- Inquiry and lead management sits in the customer acquisition block
- Mini website builder
- Mini Website for the store is an essentials row
- Multi channel appointment reminders
- Multi Channel Reminders listed under essentials on all plans
- Multi staff services
- Multi-Staff Services listed in the customer management block
- Multi store management
- Multi Store Access manages several locations from one platform
- Offline booking
- Offline booking appears alongside online booking in the plan matrix
- Product consumption reports
- Product Consumption Reports appear in the analytics block
- Promotional banners
- Promotional Banners highlight offers inside the customer experience
- Qr code integration
- QR Code Integration is a customer acquisition feature row
- Referral program
- Referral Programs reward customers for bringing new business
- Resource management
- Resource Management allocates staff, equipment and facilities
- Role level permissions
- Role Level Permissions are listed under business management
- Sales and revenue reports
- Sales, revenue and payment source reports are listed
- Send notifications from device
- Notifications can be sent from the owner's own device
- SEO optimized website
- SEO Optimized Website is listed as an included essential
- Split payment options
- Split Payments Options is a listed customer management feature
- Staff commission calculation
- Staff Commission is listed among analytics and reports
- Staff revenue goals
- Staff Revenue Goals is a listed business management feature
- Staff sales target tracking
- Staff Sales Target Tracking is an advanced feature row
- Todo reminders
- ToDo Reminders are listed under customer management features
- Unlimited devices
- Pricing matrix lists unlimited devices on every plan
- WhatsApp API messaging
- Send Notifications From WhatsApp Api is an add-on feature
- WhatsApp self service bookings
- Zap lets customers manage bookings and enquiries over WhatsApp
What people use it for5
- Track attendance and leave
- Face scan attendance is sold as eliminating proxy attendance
- Reduce no-shows
- Page claims appointment management reduces no-shows
- Run a salon or spa
- Unified CRM, POS, inventory, marketing and scheduling in one system
- Take online bookings
- Zylu marketplace lists salons for nearby customers to book
- Manage reviews and reputation
- Google Review Collection is aimed at online reputation
Works with7
- Zapier
- Pricing lists integration with 2000+ software via Zapier API
- Official WhatsApp API add-on powers notifications and Zap
- Pabbly
- Pabbly is named alongside Zapier for external integrations
- Instagram Integration is listed under customer acquisition
- Google business profile
- Google My Business Integration is a customer acquisition feature
- Facebook Integration is a named customer acquisition feature
- Thermal printer
- Site ships a free thermal printer tester for POS receipt printing
Terms, compliance and how you buy42
- Money back guarantee
- Annual subscriptions carry a 14-day full refund guarantee
- 3 percent online payment fee
- FAQ charges 3% on online payments to cover transaction cost
- AI attendance sold through sales
- AI Attendance requires contacting a Zylu representative to activate
- Appointment volume cap on entry tier
- Lite is capped at 300 appointments per month
- Attendance registers are add ons
- Manual and biometric attendance registers are listed add-ons
- Bangalore headquartered
- Refund policy lists a Doddakallasandra Bangalore company address
- Binding arbitration clause
- Terms route unresolved disputes exclusively to binding arbitration
- Chat support on entry tier
- FAQ gives basic version chat support only
- Cloud only no install
- FAQ says Zylu is entirely cloud based with no installation
- Dedicated account manager top tier
- Dedicated Account Manager sits in the support comparison rows
- Demo led onboarding
- FAQ says getting started means booking a live demo
- Done for you setup priced
- Done-for-You setup is 1,999 rupees plus GST or 249 dollars
- GST only for indian customers
- FAQ says 18% GST applies only to Indian subscribers
- India and us sales numbers
- Site header lists both an Indian and a US sales phone number
- India built
- Zylu Business Solutions Private Limited is registered in Bangalore
- Medspa and skin clinic vertical
- MedSpa and skin clinics are named as supported business types
- Minimal training claimed
- FAQ claims the software can be run after five minutes training
- No free plan
- Pricing lists only paid Lite, Grow, Standard and Premium tiers
- No marketplace booking commission
- FAQ states no commission is charged on marketplace bookings
- Onboarding fee non refundable
- Refund policy makes one-time onboarding fees non-refundable
- One time onboarding fee
- FAQ confirms a one-time onboarding fee applies to startups
- Pet grooming vertical
- Pet Grooming is one of the listed solution verticals
- Phone support on higher tiers
- Standard version adds call support per the support FAQ
- Plan change requires contacting support
- FAQ routes plan switching through an email to the team
- Price changes at vendor discretion
- Terms reserve the right to change prices and billing methods anytime
- Prorated annual to monthly switch
- FAQ prorates the remaining balance when switching to monthly
- Quote based pricing conversation
- FAQ says pricing varies by staff size and invites a quote
- Refund excludes transaction fees
- Refund policy excludes transaction or processing fees from refunds
- Refund guarantee written for annual plans
- Satisfaction guarantee is stated for every annual subscription
- Salon spa vertical only
- Product targets salons, spas, nail, tattoo, skin and pet grooming
- Self setup is free
- Pricing page states self-setup is always free
- Service can be discontinued without notice
- Terms let Zylu stop providing the service at sole discretion
- Sixty day informal dispute window
- Terms require sixty days of informal negotiation before arbitration
- Sku cap on lower tiers
- Lite allows 25 SKUs and Grow 50 SKUs of inventory
- Small bootstrapped vendor
- Company is a small Bangalore private limited with no funding signals
- Staff count tier limits
- Plans hard-cap staff at 4, 10, 15 and 50 seats
- Switch plans anytime
- FAQ says plans can be changed by contacting the team
- Tattoo studio vertical
- Tattoo Studio has its own solution page on the site
- Unlimited customers on all tiers
- Customer count is listed as unlimited on every plan
- Usd and INR pricing
- Pricing page shows separate dollar and rupee setup fees
- Vendor owns customer suggestions
- Terms make all customer feature suggestions Zylu's sole property
- WhatsApp API is a paid add on
- Official WhatsApp API sits in the add-ons column, not the base plan
Compare Zylu
Use these pages when you already know the tool name but need a plain-English decision against real alternatives.
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Pricing caveat and source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
Paid plans from ₹625/mo (Lite), scaling to higher Grow, Standard and Premium tiers, each with a one-time setup fee. No free plan; 14-day satisfaction guarantee. India tool, prices shown in USD. Confirm on vendor site.
Verified against the sources above. How we research & rate software →
In practice
Where Zylu fits in a workflow
These stacks show when to use this tool, what comes before it, and what should be handled manually first.
Does Zylu give a GST invoice in India?
Zylu issues an India GST invoice, so a GST-registered business can claim input tax credit on it directly.
Is Zylu good for Indian small businesses?
Zylu is worth evaluating for Indian buyers, but the final fit depends on pricing limits, support, integrations, and setup effort.
Does Zylu have a free plan?
Zylu does not list a permanent free plan in FindThatSoftware data. Check the official pricing page for trial terms and current offers.
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