Featured in our buying guides
See how Fresha stacks up against the best options for a specific kind of business.
Skip to content
See all Fresha alternatives
FindThatSoftwareSoftware catalog
Salon, Spa & Wellness
Fresha
Booking and management platform for salons, barbers, spas, medspas and wellness studios with online appointments and payments.
✓ Source-checked profile2 sources cited
FindThatSoftware verdictEditorial ruling
A strong fit for Indian salons and barbershops that want client-facing online booking and marketplace discovery without heavy setup. The watch-out is that Fresha's model leans on payments and add-on charges, so confirm how booking fees, payment processing and SMS costs work in India before committing. Verify current pricing on the official site.
FindThatSoftware has source-checked this listing and keeps 2 public sources visible for buyer verification.
Should you use Fresha?
Use it if salons wanting marketplace discovery. Avoid it if businesses avoiding marketplace or payment-led models.
Spec sheet
- Starting price
- ₹14₹14 usage-based sticker
- Free plan
- Available
- Free trial
- Available
- Status
- Source checked 29 Jul 2026
- Source trail
- 2 public sources
Work at Fresha?
Claim this listing to verify your details, correct pricing, and reach Indian buyers comparing tools right now.
Claim this listing →In short
Fresha is a industry solutions / salon, spa & wellness for Indian buyers. It costs about ₹14 before GST. Prices show in rupees, but it bills from outside India, so your card may add a forex markup. It does not issue an India GST invoice, so a registered business reclaims the GST via reverse charge. FindThatSoftware rates it best for salons wanting marketplace discovery, and a poor fit if businesses avoiding marketplace or payment-led models.
The trade-off, weighed
What you gain, and what you give up.
The case for
- Marketplace exposure can bring new client discovery
- Low barrier to start with online booking
The catch
- Revenue model relies on payment processing and add-on fees
- Less suited to businesses avoiding a marketplace
True India price
Registered business, usage-based
₹14
Fresha is billed in rupees at ₹13.5 (usage-based). For a registered business that is about ₹14; without GST reclaim, about ₹16.
- Sticker price
- ₹13.5
- GST
- 18%, reclaimable if registered
- Registered usage-based
- ₹14
- If you can't reclaim GST
- ₹16
- Try first
- Has a free plan, so you can start without a card.
- Watch for
- Core plans are free; monetised via payment processing and optional add-ons (from ~Rs 250/team member/mo).
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.
Full India pricing breakdownIndia readiness
How well Fresha fits an Indian business operationally, from the verified pricing and company facts we hold.
- ✗GST invoice
No Indian GST invoice, so a registered business cannot claim input tax credit on the bill.
- ✗Bills in INR
Shows rupee prices, but bills from a company outside India, so your card may still add a forex markup.
- ✗India HQ
Headquartered outside India, so check support hours and India-specific features.
How Fresha compares
Against the 5 other salon spa management toolswe list, from what we verified on each vendor’s own pages.
Less common among the other salon spa management tools
Recorded for Fresha and for at most a third of the 5 others we list.
- Automated reminders
- Cancellation policy enforcement
- Client segmentation
- Form templates
- Online store
- Purchase orders
- Timesheets
- Upsell recommendations
This compares only the capabilities enough rival tools share for a comparison to mean anything — roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.
Paying for more than Fresha? See your whole stack's real India cost and where you could switch to save.
Audit my stackOverview
What is Fresha?
Fresha is a cloud booking and management platform for beauty and wellness businesses, including hair, nail and beauty salons, barbershops, massage and spa, medspas and wellness centers. It supports online booking with stylist selection, SMS reminders, consultation forms, reviews, staff scheduling and cashless payments, and runs a consumer marketplace where clients discover providers.
Best for
- Salons wanting marketplace discovery
- Barbershops needing online booking
- Independent beauty professionals
Who should avoid it
- Businesses avoiding marketplace or payment-led models
- Large chains needing deep enterprise controls
What Fresha does
What we verified about Fresha
Read from Fresha’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
Features we confirmed63
- Waitlist
- Waitlist automatically fills last-minute calendar gaps
- Upsell recommendations
- Smart recommendations suggest add-ons and products at checkout
- Timesheets
- Timesheets track hours worked to simplify wage calculations
- Team chat
- Team Connect provides channels, DMs and threads inside Fresha
- Retail product sales
- Products can be sold to clients at checkout
- Purchase orders
- Purchase orders can be created and sent to suppliers
- Point of sale
- POS checks out appointments with products, add-ons and tips
- Online store
- A custom online store sells products with delivery choices
- Online booking
- Clients book and manage appointments 24/7 from any device
- Multi location management
- Reporting and channels span locations for multi-site operators
- Loyalty program
- Loyalty rewards use points, tiers and incentives to lift retention
- Gift cards
- Gift cards are sellable from the smart cart and stored in the wallet
- Form templates
- Reusable form templates work across clients, services and locations
- Digital consent forms
- Forms collect signatures and consent digitally for compliance
- Custom reports
- Insights add-on builds custom reports with advanced filters
- Consumer marketplace listing
- Fresha Marketplace exposes the business to 25+ million bookers
- Commission calculation
- Commissions calculate on every sale with flat or tiered structures
- Client segmentation
- Smart segments target new, returning or inactive clients
- Client profiles
- Profiles track allergies, patch tests, forms and notes
- Cancellation policy enforcement
- Payment policy sets clear cancellation rules with card capture
- Automated reminders
- Smart reminders go out by SMS, email or app notification
- Appointment booking
- Calendar shows team, resources and available slots on any device
- Business reporting
- Reports cover sales, finance, clients and team performance
- Card terminals
- Portable card terminals can be ordered for in-store payments
- Channel based team comms
- Team Connect creates unlimited channels per topic, team or location
- Class booking
- Online bookings cover classes as well as appointments
- Click and collect
- Clients buy online and collect in store to drive foot traffic
- Client CRM
- 360 degree client view is described as a complete CRM
- Client reactivation campaigns
- Targeted offers win back inactive clients
- Client self checkout
- Clients pay in full or partially from their own phones
- Client wallet
- Wallet holds balances, gift cards, memberships, packages and saved cards
- Consumer booking app
- A separate consumer app lets clients book nearby services
- Custom form builder
- Form builder creates custom digital forms with flexible fields
- Data export connector
- Data Connector links Fresha data to spreadsheets and other systems
- Deposits and upfront payments
- Deposits at booking reduce cancellations and no-shows
- Direct booking links
- Booking links can be shared on website, social media and ads
- Dynamic peak pricing
- Prices can rise automatically during high-demand periods
- Email marketing
- Email builder creates branded campaigns from templates
- Form conditional logic
- Custom logic shows or hides questions based on responses
- Granular staff permissions
- Custom permissions control what each team member can do
- Group appointments
- Clients can book appointments with multiple guests
- Individual staff logins
- Each team member gets their own login and workspace
- Inventory sync
- Online and in-store stock levels sync to avoid overselling
- Marketplace tipping
- Clients can tip after an appointment through the marketplace
- Memberships and packages
- Cart sells memberships and packages alongside services
- Mobile business app
- An iOS and Android business app runs the operation on the go
- No show protection
- Payment policy uses card confirmation and upfront payments
- Off peak discounting
- Off-peak discounts fill quieter hours automatically
- Patch test tracking
- Client profiles record patch tests alongside allergies
- Payroll runs
- Pay runs produce automated calculations and pay-period summaries
- Per staff service pricing
- Service prices and durations can be set per team member
- Promotions and deals
- Deals create limited-time offers to drive repeat visits
- Refunds and adjustments
- POS handles refunds and exchanges without disrupting reports
- Resource allocation
- Resources are created, allocated and auto-assigned to services
- Saved card payments
- Client cards are saved securely for faster future checkout
- Split and partial payments
- POS supports tips, split payments and partial payments
- Split payouts to self employed staff
- Merchant accounts route payments to self employed staff on sale
- Tap to pay on phone
- Payments can be taken with tap to pay on a phone
- Team scheduling
- Scheduled shifts plan and manage team working hours
- Team targets and kpis
- Team targets set KPIs and track progress against goals
- Treatment notes and body charts
- Advanced notes store treatment records and body charts
- Two way client messaging
- Client Connect gives one inbox for all client conversations
- Verified reviews
- Reviews come from real bookings to build trust
What people use it for3
- Reduce no-shows
- Reminders plus deposits are sold specifically to cut no-shows
- Take online bookings
- Waitlist and off-peak discounts fill last-minute gaps
- Run a salon or spa
- Calendar, checkout and client records run daily salon operations
Works with6
- Meta pixel
- Meta Pixel Ads track events and build audiences from activity
- Online booking links can be added to Instagram pages
- Google business profile
- Google Ratings Boost sends reviews to the Google profile
- Google analytics
- Sends user action events to Google Analytics for conversion goals
- Online booking links can be added to Facebook pages
- Google reserve
- Google Reserve captures bookings from Google Search and Maps
Terms, compliance and how you buy17
- Self serve signup
- Primary call to action is a direct sign up with no sales call
- Large install base
- Site claims 140,000+ businesses trust the platform
- INR billing
- Team Connect add-on is priced at 279 rupees per team member
- Add on based packaging
- Insights, Loyalty, Data Connector and Premium Support are separate add-ons
- Beauty and wellness vertical
- Business types span salon, barber, nails, spa, medspa and tattoo
- Client messaging included
- Client Connect is included with every Fresha Business account
- Fitness and therapy supported
- Business types include fitness, physical therapy and health practices
- Free core plan
- Our catalog records core plans as free with monetisation elsewhere
- Limited enterprise controls
- Our catalog flags large chains needing deep enterprise controls as a poor fit
- Marketplace dependent model
- Discovery through the consumer marketplace is central to the pitch
- Not for marketplace averse businesses
- Our catalog notes it suits businesses less well if they avoid marketplaces
- Paid premium support
- Premium Support is sold as an optional add-on, not included
- Payments led monetisation
- Revenue model relies on payment processing and add-on fees
- Per team member add on pricing
- Team Connect bills per team member per month as an add-on
- Pet grooming supported
- Business types list includes pet grooming studios
- Scales to fifty locations
- Connect copy covers everything from one location to fifty
- Uk registered entity
- Footer copyright names Fresha.com SV Ltd
Compare Fresha
Use these pages when you already know the tool name but need a plain-English decision against real alternatives.
Similar tools to Fresha
Compare practical options in the same category by price, fit, and caveats.
Pricing caveat and source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
Core plans are free; monetised via payment processing and optional add-ons (from ~Rs 250/team member/mo).
Verified against the sources above. How we research & rate software →
Does Fresha give a GST invoice in India?
Fresha does not issue an India GST invoice. A GST-registered business can still reclaim the 18% through the reverse-charge route by raising a self-invoice, but there is no vendor GST invoice to claim against directly.
Is Fresha good for Indian small businesses?
Fresha is worth evaluating for Indian buyers, but the final fit depends on pricing limits, support, integrations, and setup effort.
Does Fresha have a free plan?
Fresha lists a free plan, but check the official pricing page for current usage limits before choosing it.
The dispatchFree · no noise
Track tools like this
Fresha and its category keep shifting: prices, new options, India-fit. Get the all-in India cost of new tools and the changes worth knowing, monthly. No spam.