Does Fresha give a GST invoice in India?

Whether Fresha issues an India GST invoice is not verified yet. Foreign-billed tools usually don't, in which case a registered business reclaims GST via reverse charge; confirm the vendor's billing before you buy.

Is Fresha good for Indian small businesses?

It suits Indian salons and barbershops wanting free booking and point of sale software. It bills in rupees, so there is no card forex markup. It is not the right pick for businesses that need GST compliant invoices from their software vendor.

Does Fresha have a free plan?

Fresha lists a free plan, but check the official pricing page for current usage limits before choosing it.

FindThatSoftwareSoftware catalog

Salon, Spa & Wellness

Fresha

Free booking, point of sale and client management software for salons, barbers, spas, medspas and wellness studios, with a consumer marketplace.

✓ Source-checked profile4 sources cited

Spec sheet

All-in India price

₹14 usage-based

For a registered business

Free plan: Available
Free trial: Available
Status: Source checked 12 Nov 2026

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FindThatSoftware verdictEditorial ruling

Shortlist Fresha if you run a salon, barbershop or spa in India and want online booking, a calendar and point of sale without a subscription bill, because both the solo and team plans are free here. Before relying on it, price your reminder volume: only a small monthly text allowance is free, every marketing text is charged, and WhatsApp reminders cost extra per message.

Read the full verdict

Fresha's card payment processing is not offered in India, so you will still need your own UPI or card machine and record those payments yourself. Billing comes from a UK company and we could not confirm it issues GST invoices, which matters if you want to claim input credit. Against an Indian salon system, the trade off is a polished free product and marketplace reach versus local billing, GST paperwork and India specific support.

FindThatSoftware has source-checked this listing and keeps 4 public sources visible for buyer verification.

In short

Fresha is listed under Salon, Spa & Wellness, reviewed for Indian buyers. It costs about ₹14 usage-based before GST, billed in rupees. FindThatSoftware rates it best for Indian salons and barbershops wanting free booking and point of sale software; a poor fit for businesses that need GST compliant invoices from their software vendor.

What Fresha costs in India

The rupee price a business actually pays, after the card forex markup, with GST shown both ways.

True India price

Registered business, usage-based

₹14

Fresha is billed in rupees at ₹13.5 (usage-based). For a registered business that is about ₹14; without GST reclaim, about ₹16.

Sticker price: ₹13.5
GST: 18%, reclaimable if registered
Registered usage-based: ₹14
If you can't reclaim GST: ₹16

Try first: Has a free plan, so you can start without a card.
Watch for: Both Fresha plans are free in India, and the vendor charges month to month in rupees with no contract.
More
Costs come from usage and add ons: texts beyond the small free allowance, every marketing text, and monthly per location or per member add ons such as loyalty, advanced reporting and the data connector, all quoted before local taxes. Fresha's card payment processing is not available in India, and the vendor does not say whether it issues GST invoices.

Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.

Full India pricing breakdown

Paying for more than Fresha? See your whole stack's real India cost and where you could switch to save.

Audit your spend

Who Fresha fits

What it is, what you gain, what you give up, and who should look elsewhere.

What is Fresha?

Fresha is run by Fresha.com SV Limited, a company registered in England. It is a cloud booking and business management system for beauty and wellness businesses such as hair and nail salons, barbershops, spas, medspas, massage and physiotherapy clinics. It covers the appointment calendar, waitlists, point of sale, client records, consultation forms, retail stock, gift cards, memberships and automated reminders, and lists businesses on a consumer booking marketplace and app. It runs in the browser with iOS and Android apps for the business and for clients. In India both plans are free, but Fresha's own card payment processing is not available there, and texts, marketing texts and features such as loyalty, advanced reporting and data export are charged separately.

What you gain, and what you give up.

The case for

Both plans are free in India, including unlimited team members and multiple locations on Team
Free marketplace listing with no new client fee in India
Broad salon feature set: calendar, waitlists, point of sale, consultation forms, patch tests, memberships and gift cards

The catch

Fresha card payment processing is not available in India, so deposits and no show protection through Fresha cannot be used
Text reminders beyond 20 a month and every marketing text are charged, which adds up for busy salons
Billed by a UK company with no stated GST invoice, so input tax credit is uncertain
Useful extras such as loyalty, advanced reporting and data export are paid monthly per location or per member

Best for

Indian salons and barbershops wanting free booking and point of sale software
Multi chair salons and small chains that want team scheduling, commissions and timesheets without a subscription
Independent beauty professionals who want an online booking link and marketplace profile

Who should avoid it

Businesses that need GST compliant invoices from their software vendor
Salons that want integrated card or UPI payment collection with deposits inside the booking system
Large chains needing SSO, audit logs or contractual service levels

India readiness

How well Fresha fits an Indian business operationally, from the verified pricing and company facts we hold.

–GST invoice
Not verified yet.
✓Bills in INR
Priced in rupees, so there is no forex conversion or card markup on top.
✗India HQ
Headquartered outside India, so check support hours and India-specific features.

Compare Fresha

How it stacks up on what we verified, the tools buyers weigh it against, and where it appears in our guides.

How Fresha compares

Against the 5 other salon spa management tools we list, from what we verified on each vendor’s own pages.

Less common among the other salon spa management tools

Recorded for Fresha and for at most a third of the 5 others we list.

Automated reminders
Cancellation policy enforcement
Client segmentation
Form templates
Online store
Purchase orders
Timesheets
Upsell recommendations

This compares only the capabilities enough rival tools share for a comparison to mean anything, roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.

Similar tools to Fresha

Compare practical options in the same category by price, fit, and caveats.

See all Fresha alternatives

Featured in our buying guides

See how Fresha stacks up against the best options for a specific kind of business.

Best Salon & Spa Software in India

What we verified about Fresha

Read from Fresha’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.

What Fresha does

Appointment booking

Features we confirmed63

Waitlist: Waitlist automatically fills last-minute calendar gaps
Upsell recommendations: Smart recommendations suggest add-ons and products at checkout
Timesheets: Timesheets track hours worked to simplify wage calculations
Team chat: Team Connect provides channels, DMs and threads inside Fresha
Retail product sales: Products can be sold to clients at checkout
Purchase orders: Purchase orders can be created and sent to suppliers
Point of sale: POS checks out appointments with products, add-ons and tips
Online store: A custom online store sells products with delivery choices
Online booking: Clients book and manage appointments 24/7 from any device
Multi location management: Reporting and channels span locations for multi-site operators
Loyalty program: Loyalty rewards use points, tiers and incentives to lift retention
Gift cards: Gift cards are sellable from the smart cart and stored in the wallet
Form templates: Reusable form templates work across clients, services and locations
Digital consent forms: Forms collect signatures and consent digitally for compliance
Custom reports: Insights add-on builds custom reports with advanced filters
Consumer marketplace listing: Fresha Marketplace exposes the business to 25+ million bookers
Commission calculation: Commissions calculate on every sale with flat or tiered structures
Client segmentation: Smart segments target new, returning or inactive clients
Client profiles: Profiles track allergies, patch tests, forms and notes
Cancellation policy enforcement: Payment policy sets clear cancellation rules with card capture
Automated reminders: Smart reminders go out by SMS, email or app notification
Appointment booking: Calendar shows team, resources and available slots on any device
Business reporting: Reports cover sales, finance, clients and team performance
Card terminals: Portable card terminals can be ordered for in-store payments
Channel based team comms: Team Connect creates unlimited channels per topic, team or location
Class booking: Online bookings cover classes as well as appointments
Click and collect: Clients buy online and collect in store to drive foot traffic
Client CRM: 360 degree client view is described as a complete CRM
Client reactivation campaigns: Targeted offers win back inactive clients
Client self checkout: Clients pay in full or partially from their own phones
Client wallet: Wallet holds balances, gift cards, memberships, packages and saved cards
Consumer booking app: A separate consumer app lets clients book nearby services
Custom form builder: Form builder creates custom digital forms with flexible fields
Data export connector: Data Connector links Fresha data to spreadsheets and other systems
Deposits and upfront payments: Deposits at booking reduce cancellations and no-shows
Direct booking links: Booking links can be shared on website, social media and ads
Dynamic peak pricing: Prices can rise automatically during high-demand periods
Email marketing: Email builder creates branded campaigns from templates
Form conditional logic: Custom logic shows or hides questions based on responses
Granular staff permissions: Custom permissions control what each team member can do
Group appointments: Clients can book appointments with multiple guests
Individual staff logins: Each team member gets their own login and workspace
Inventory sync: Online and in-store stock levels sync to avoid overselling
Marketplace tipping: Clients can tip after an appointment through the marketplace
Memberships and packages: Cart sells memberships and packages alongside services
Mobile business app: An iOS and Android business app runs the operation on the go
No show protection: Payment policy uses card confirmation and upfront payments
Off peak discounting: Off-peak discounts fill quieter hours automatically
Patch test tracking: Client profiles record patch tests alongside allergies
Payroll runs: Pay runs produce automated calculations and pay-period summaries
Per staff service pricing: Service prices and durations can be set per team member
Promotions and deals: Deals create limited-time offers to drive repeat visits
Refunds and adjustments: POS handles refunds and exchanges without disrupting reports
Resource allocation: Resources are created, allocated and auto-assigned to services
Saved card payments: Client cards are saved securely for faster future checkout
Split and partial payments: POS supports tips, split payments and partial payments
Split payouts to self employed staff: Merchant accounts route payments to self employed staff on sale
Tap to pay on phone: Payments can be taken with tap to pay on a phone
Team scheduling: Scheduled shifts plan and manage team working hours
Team targets and kpis: Team targets set KPIs and track progress against goals
Treatment notes and body charts: Advanced notes store treatment records and body charts
Two way client messaging: Client Connect gives one inbox for all client conversations
Verified reviews: Reviews come from real bookings to build trust

What people use it for3

Reduce no-shows: Reminders plus deposits are sold specifically to cut no-shows
Take online bookings: Waitlist and off-peak discounts fill last-minute gaps
Run a salon or spa: Calendar, checkout and client records run daily salon operations

Works with6

Meta pixel: Meta Pixel Ads track events and build audiences from activity
Instagram: Online booking links can be added to Instagram pages
Google business profile: Google Ratings Boost sends reviews to the Google profile
Google analytics: Sends user action events to Google Analytics for conversion goals
Facebook: Online booking links can be added to Facebook pages
Google reserve: Google Reserve captures bookings from Google Search and Maps

Terms, compliance and how you buy17

Self serve signup: Primary call to action is a direct sign up with no sales call
INR billing: Team Connect add-on is priced at 279 rupees per team member
Add on based packaging: Insights, Loyalty, Data Connector and Premium Support are separate add-ons
Beauty and wellness vertical: Business types span salon, barber, nails, spa, medspa and tattoo
Client messaging included: Client Connect is included with every Fresha Business account
Fitness and therapy supported: Business types include fitness, physical therapy and health practices
Free core plan: Our catalog records core plans as free with monetisation elsewhere
Large install base: Site claims 140,000+ businesses trust the platform
Limited enterprise controls: Our catalog flags large chains needing deep enterprise controls as a poor fit
Marketplace dependent model: Discovery through the consumer marketplace is central to the pitch
Not for marketplace averse businesses: Our catalog notes it suits businesses less well if they avoid marketplaces
Paid premium support: Premium Support is sold as an optional add-on, not included
Payments led monetisation: Revenue model relies on payment processing and add-on fees
Per team member add on pricing: Team Connect bills per team member per month as an add-on
Pet grooming supported: Business types list includes pet grooming studios
Scales to fifty locations: Connect copy covers everything from one location to fifty
Uk registered entity: Footer copyright names Fresha.com SV Ltd

Source trail

Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.

Verified against the sources above. How we research & rate software →

Fresha questions

Does Fresha give a GST invoice in India?: Whether Fresha issues an India GST invoice is not verified yet. Foreign-billed tools usually don't, in which case a registered business reclaims GST via reverse charge; confirm the vendor's billing before you buy.
Is Fresha good for Indian small businesses?: It suits Indian salons and barbershops wanting free booking and point of sale software. It bills in rupees, so there is no card forex markup. It is not the right pick for businesses that need GST compliant invoices from their software vendor.
Does Fresha have a free plan?: Fresha lists a free plan, but check the official pricing page for current usage limits before choosing it.

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