DocuSign alternatives in India

Documents created through the API, forms, bulk send or automation tools need usage credit packs whose prices are not published, and going past them is billed per document on non-API features while API creation simply pauses. The master agreement makes orders non-cancelable and fees non-refundable, so a yearly plan is a full year's commitment.

Credits expire one year after purchase, cannot be extended and are not refundable, so buy close to your real volume. Stamping adds a per paper fee, the stamp duty and a flat fee on every stamp order, and Premium and Enterprise pricing comes only after a demo.

Many India specific features such as Aadhaar eSign, SMS delivery, OTP authentication, timestamping and API sending consume Zoho Sign credits, which are bought separately in packs of 500, so the real monthly bill is seat price plus credits. Zoho offers a full refund if you are unhappy within the first month on monthly billing or 45 days on annual billing.

Annual plans billed monthly charge half the remaining year if you cancel after 14 days, prepaid annual plans are not refunded after 14 days, and only individual buyers get a no-commitment monthly option at a clearly higher rate. The free trial lasts 7 days and your payment method is charged when it ends unless you cancel.

The terms say fees already paid are not refunded if you cancel, so avoid large prepaid commitments until you have tested volumes. Ask in writing for the billing currency, whether rates are per transaction or per module, and whether a GST invoice is issued.

Refunds are only possible within 30 days of activation, are pro rata, and are refused once the plan is used up, so start monthly if unsure. The pricing page does not say whether GST is included, and extra Aadhaar signatures and Enterprise features are priced only through sales.