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Scheduling & Appointments
Acuity Scheduling
Squarespace-owned appointment-scheduling platform with client self-booking, intake forms, packages, memberships, and a HIPAA option.
✓ Source-checked profile2 sources cited
FindThatSoftware verdictEditorial ruling
A reliable choice when you want a polished, customizable client booking experience with packages, memberships, and intake forms. It suits coaches, studios, and clinics, and the Powerhouse tier adds HIPAA for healthcare. It's USD-priced with no permanent free plan (free trial only), so budget for a subscription. India businesses that prefer INR and tighter local integration may favour Zoho Bookings, while Picktime wins on free and low cost. Annual billing saves about 20%.
FindThatSoftware has source-checked this listing and keeps 2 public sources visible for buyer verification.
Should you use Acuity Scheduling?
Use it if coaches, studios, clinics, and agencies wanting polished booking. Avoid it if indian salons and clinics that need customers to pay by UPI at booking, since Acuity connects only Stripe, Square and PayPal.
Spec sheet
- Starting price
- ₹1,588/mo$16/mo sticker
- Free plan
- Not available
- Free trial
- Available
- Status
- Source checked 29 Jul 2026
- Source trail
- 2 public sources
Work at Acuity Scheduling?
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Claim this listing →In short
Acuity Scheduling is a commerce & operations / scheduling & appointments for Indian buyers. All-in it runs about ₹1,588/mo for a GST-registered business ($16/mo sticker plus about 3.5% card forex). It does not issue an India GST invoice, so a registered business reclaims the GST via reverse charge. FindThatSoftware rates it best for coaches, studios, clinics, and agencies wanting polished booking, and a poor fit if indian salons and clinics that need customers to pay by UPI at booking, since Acuity connects only Stripe, Square and PayPal.
The trade-off, weighed
What you gain, and what you give up.
The case for
- Annual billing lands at $16, $27 and $49 a month for Starter, Standard and Premium, against $20, $34 and $61 monthly.
- Text reminders worldwide, packages, memberships and gift certificates all sit on the $27 Standard tier instead of being pushed to the top plan.
- Acuity states there are no setup, cancellation or support fees, and the mobile admin app is included on every plan including the trial.
The catch
- Plans are metered by calendar count rather than staff seats, so 1, 6 and 36 calendars are the hard ceilings before an Enterprise sales call.
- Payments run only through Stripe, Square or PayPal, so an Indian business has no Razorpay, PayU or direct UPI collection path.
- Removing the Powered by Acuity footer, custom CSS, the API and the HIPAA BAA are all locked to the $49 Premium tier.
- All prices are quoted in USD and exclude applicable taxes, so the rupee cost moves with your card forex markup every month.
True India price
Registered business, per month
₹1,588
Acuity Scheduling advertises $16/mo. A GST-registered business in India pays about ₹1,588 a month (₹19,053/yr) once the roughly 3.5% card forex markup is added, with GST reclaimed as input credit. If you cannot reclaim GST, it is about ₹1,874 a month.
- Sticker price
- $16/mo
- Card forex markup
- about 3.5% over mid-market
- GST
- 18%, reclaimable if registered
- Registered per month
- ₹1,588
- Registered per year
- ₹19,053
- If you can't reclaim GST
- ₹1,874
- Try first
- Free trial before you commit budget.
- Watch for
- Verified ~June 2026 from Acuity/third-party pricing. No permanent free plan (free trial only). Plans billed annually in USD (~20% cheaper than monthly): Emerging from $16/mo (1 calendar), Growing adds staff/locations (up to 6), SMS, packages/memberships, Powerhouse adds capacity (up to 36 staff), HIPAA, multi-timezone. Monthly billing is higher. USD-billed, so add forex and GST for India. Confirm current pricing on acuityscheduling.com.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.
Full India pricing breakdownIndia readiness
How well Acuity Scheduling fits an Indian business operationally, from the verified pricing and company facts we hold.
- ✗GST invoice
No Indian GST invoice, so a registered business cannot claim input tax credit on the bill.
- ✗Bills in INR
Priced in a foreign currency, so your card or bank adds forex conversion on top.
- ✗India HQ
Headquartered outside India, so check support hours and India-specific features.
How Acuity Scheduling compares
Against the 6 other appointment scheduling toolswe list, from what we verified on each vendor’s own pages.
Less common among the other appointment scheduling tools
Recorded for Acuity Scheduling and for at most a third of the 6 others we list.
- Cancellation policy enforcement
- Invoicing
- Webhooks
- Discount coupons
- Hipaa baa
- Waitlist
- Custom css
Also in most alternatives
Recorded for at least half of the 6 others, and for Acuity Scheduling.
- SMS reminders
- Calendar sync
- Mobile app
- Recurring appointments
This compares only the capabilities enough rival tools share for a comparison to mean anything — roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.
Paying for more than Acuity Scheduling? See your whole stack's real India cost and where you could switch to save.
Audit my stackOverview
What is Acuity Scheduling?
Acuity Scheduling (owned by Squarespace) is a mature appointment-scheduling platform for service businesses and solo professionals. It offers customizable client self-booking, automated reminders, intake forms, appointment packages and memberships, gift certificates, payment acceptance, calendar integrations, and, on its top tier, HIPAA compliance and multi-timezone support. It's known for polished client-facing booking and deep customization for coaches, clinics, studios, and agencies.
Best for
- Coaches, studios, clinics, and agencies wanting polished booking
- Businesses needing intake forms, packages, and memberships
- Healthcare needing a HIPAA-compliant option (top tier)
- Solo professionals wanting strong customization
Who should avoid it
- Indian salons and clinics that need customers to pay by UPI at booking, since Acuity connects only Stripe, Square and PayPal.
- A clinic chain with more than 36 rooms or practitioners, because calendar limits stop there and the next step is Enterprise sales.
What Acuity Scheduling does
What we verified about Acuity Scheduling
Read from Acuity Scheduling’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
Features we confirmed49
- Webhooks
- Send notifications to URLs on different appointment events
- Waitlist
- Waitlist fills last-minute cancellations, available on Standard plan and above
- SMS reminders
- Automated text message reminders worldwide, available on Standard and above
- Recurring appointments
- Recurring sessions for clients who book regularly
- Mobile app
- Acuity mobile app manages appointments and takes payments on the go
- Invoicing
- Create, brand and send invoices with services and client details auto-populated
- Hipaa baa
- Sign a Business Associate Agreement for HIPAA compliance on Premium
- Discount coupons
- Reward clients with discount codes to bring them back
- Custom css
- Stylize the scheduler with custom CSS on the Premium tier
- Cancellation policy enforcement
- Enforce cancellation policies to protect your calendar
- Calendar sync
- Sync personal and business calendars to avoid double booking
- Apple pay and google pay
- Quick client payment options include Google Pay and Apple Pay
- Appointment buffers
- Add buffers between appointments and block personal time
- Appointment packages
- Offer bundled appointment packages including payment plans
- Automated appointment emails
- Automated email confirmations, updates, reminders and follow-ups
- Automatic client timezone conversion
- Appointments auto-adjust to each client's local time zone
- Automatic receipts
- Receipts are sent to clients automatically after payment
- Booking gap optimization
- Settings specifically reduce gaps between bookings
- Booking interval control
- Control appointment start times by setting intervals
- Booking qr code
- Share the scheduling page as a scannable QR code for signage or business cards
- Branded booking page
- Design a booking page matching your brand with custom appointment types
- Card on file
- Securely store client credit card details at booking
- Client intake forms
- Custom client forms gather details and terms before sessions
- Client profiles with notes
- Client profiles hold notes, appointment history, packages and gift certificate use
- Client self booking page
- Clients book, reschedule and cancel appointments themselves 24/7
- Client tipping
- Tipping methods offered to clients before or after appointments
- Daily appointment cap
- Set a maximum daily appointment limit
- Drag and drop rescheduling
- Reschedule by dragging appointments on the calendar
- Embeddable scheduler
- Embed Acuity directly on an existing website or Squarespace site
- Gift certificates
- Clients can buy and send gift certificates for your services
- Group classes and workshops
- Offer 1:1 services or group classes, workshops and events
- In person point of sale
- POS tools with tap-to-pay, mobile payment links and contactless card readers
- Invoice status tracking
- Manage invoices in one place tracking status from creation to payment
- Look busy availability hiding
- Look busy feature selectively hides availability to appear in demand
- Multi location calendars
- Manage calendars and clients across multiple locations centrally
- No show reporting
- Advanced reporting about appointments, no-shows and performance
- Per service hours
- Set unique hours for each service type
- Per staff timezones
- Set different time zones for each staff member or location, Premium only
- Prepayment and deposits
- Collect prepayment or a partial deposit at time of booking
- Resource and room limits
- Restrictions on rooms or resources so you never overbook
- Scheduling API
- Custom API for developers, available on the Premium plan
- Staff notifications
- Instant notifications to staff for new, rescheduled or cancelled appointments
- Staff permission controls
- Control what staff can do and what client data they can access
- Subscriptions and memberships
- Create subscriptions for routine services like facials or training
- Terms acceptance at booking
- Require clients to accept terms and cancellation policies when booking
- Upsell addons at booking
- Highlight relevant add-ons during the online booking flow
- Video meeting link generation
- Connect video conferencing so meeting links are created on booking
- Website builder
- Build a booking website with Squarespace or use the bundled website builder
- White label booking page
- Hide the Powered by Acuity Scheduling footer, Premium only
What people use it for6
- Sell online courses
- Packages, subscriptions and memberships turn one-off bookings into recurring revenue
- Reduce no-shows
- SMS reminders and enforced terms are explicitly sold to cut the no-show rate
- Take online bookings
- Core pitch is letting clients book any type of appointment around the clock
- Collect payment at booking
- Prepayment, deposits and stored cards at the point of booking
- Run hipaa compliant sessions
- Premium HIPAA BAA targets therapists and clinics handling health data
- Sell gift cards
- Gift certificates are pitched as a way to expand clientele
Works with31
- Zoom
- Creates Zoom meetings when appointments are scheduled and updates on change
- Zoho flow
- Automate business workflows with Zoho Flow
- Zoho CRM
- Sync and manage appointments with a Zoho CRM account
- Zapier
- Zapier connects Acuity to 500+ other apps
- Stripe
- Clients pay from the scheduling page via Stripe
- Squarespace
- Featured integration to add booking to a Squarespace website
- Square
- Square payment integration for online and in-person payments
- Salesforce
- Salesforce sync is offered through the Zapier connection
- Quickbooks
- Keeps QuickBooks customers updated and syncs appointment payments
- Paypal
- PayPal listed as a supported payment provider
- Microsoft outlook
- Syncs Acuity to an existing Outlook calendar
- Mailchimp
- Syncs new appointments and subscribes clients to Mailchimp lists
- Booking directly from an Instagram page is a featured integration
- Gotomeeting
- GoToMeeting online meetings created on booking
- Google meet
- Google Hangouts Meet links created on booking
- Google calendar
- Calendar syncing section lists Google Calendar
- Google analytics
- Sends scheduled-appointment events to Google Analytics for conversion goals
- Freshbooks
- Featured integration creating and sending FreshBooks invoices from appointments
- Drip
- Adds subscribers and syncs appointments to a Drip campaign
- Convertkit
- Subscribes clients to ConvertKit forms, sequences or tags on booking
- Constant contact
- Adds and updates Constant Contact mailing lists from bookings
- Classpass
- Syncs calendars, services and availability into ClassPass
- Aweber
- Adds and updates AWeber mailing lists from new bookings
- Activecampaign
- Triggers ActiveCampaign campaigns from appointment activity
- Daylite
- Synchronizes calendars between Daylite and Acuity
- Facebook business
- Clients can book directly from a Facebook Business page with Ads Pixel tracking
- Icloud calendar
- Syncs to an existing iCloud calendar
- Join me
- Join.me meetings created when appointments are scheduled
- Referralcandy
- Track referrals using ReferralCandy plugin tokens
- Simplero
- Syncs new appointments and subscribers to Simplero
- Wufoo
- Shows matching Wufoo forms when viewing appointments
Terms, compliance and how you buy24
- Self serve signup
- Published prices with Get started and Start free trial buttons, no sales gate
- No india payment gateway
- No Razorpay, PayU or direct UPI collection path for Indian businesses
- No card required
- Get started buttons state no credit card required
- Multilingual UI
- Language switcher offers German, Spanish, French, Italian and Portuguese
- Annual discount
- Annual lands at $16, $27 and $49 versus $20, $34 and $61 monthly
- 36 calendar ceiling
- Premium stops at 36 calendars, past which you need Enterprise sales
- 7 day free trial
- Seven day trial with full mobile app access
- API premium only
- Custom API and CSS are Premium-tier features only
- Branding removal premium only
- Removing the Powered by Acuity footer requires Premium
- Calendar count pricing
- Plans metered by calendars: 1 on Starter, 6 on Standard, 36 on Premium
- Enterprise quote only
- Unlimited calendars, VIP account management and extra APIs require contacting Enterprise
- Hipaa premium only
- Signing a BAA for HIPAA is locked to the $49 Premium tier
- Mobile app on all plans
- Every plan including the trial includes the mobile admin app
- No free plan
- FAQ states Acuity does not offer free appointment scheduling at this time
- No INR billing
- No rupee pricing offered, so Indian buyers carry forex on every charge
- No setup or cancellation fees
- FAQ says no set-up fees, no cancellation fees, no support fees
- Not per seat
- Pricing is by number of calendars rather than staff seats
- Service business oriented
- Solutions are organised around beauty, wellness, fitness, arts and education
- Signup date billing cycle
- Billing cycle anchors to your signup date rather than being prorated monthly
- SMS reminders standard plus
- Text reminders start at the Standard plan, not Starter
- Solo professional friendly
- Starter plan is explicitly for solopreneurs and side hustlers
- Squarespace owned
- Privacy FAQ answers as Squarespace, and Squarespace is the parent brand throughout
- Stripe square paypal only
- Payments run only through Stripe, Square or PayPal
- Usd billed
- All prices quoted in USD and exclude applicable taxes
Compare Acuity Scheduling
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Pricing caveat and source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
Verified ~June 2026 from Acuity/third-party pricing. No permanent free plan (free trial only). Plans billed annually in USD (~20% cheaper than monthly): Emerging from $16/mo (1 calendar), Growing adds staff/locations (up to 6), SMS, packages/memberships, Powerhouse adds capacity (up to 36 staff), HIPAA, multi-timezone. Monthly billing is higher. USD-billed, so add forex and GST for India. Confirm current pricing on acuityscheduling.com.
Acuity Scheduling pricinghttps://www.acuityscheduling.com/signup.phpAcuity Schedulinghttps://www.acuityscheduling.com/
Verified against the sources above. How we research & rate software →
In practice
Where Acuity Scheduling fits in a workflow
These stacks show when to use this tool, what comes before it, and what should be handled manually first.
Does Acuity Scheduling give a GST invoice in India?
Acuity Scheduling does not issue an India GST invoice. A GST-registered business can still reclaim the 18% through the reverse-charge route by raising a self-invoice, but there is no vendor GST invoice to claim against directly.
Is Acuity Scheduling good for Indian small businesses?
Acuity Scheduling can work for Indian buyers, but check currency, tax, billing, support, and whether the workflow justifies foreign-currency pricing.
Does Acuity Scheduling have a free plan?
Acuity Scheduling does not list a permanent free plan in FindThatSoftware data. Check the official pricing page for trial terms and current offers.
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