All-in, per month
Rs.2,232
sticker $ 19/mo · Rs.26,782/yr all-in
Freshchat advertises $ 19/mo, but an Indian buyer actually pays about Rs.2,232 a month once the roughly 4.1% card forex markup and 18% GST are added. That is about Rs.26,782 a year.
Sticker price on the left, and the all-in India cost per month on the right, after forex markup and 18% GST.
Website live chat · Email · Unified workspace
WhatsApp · Messenger · Dashboards
Custom dashboards · Routing · SLAs
Skills-based assignment · Advanced security
Free plan up to 10 agents. Paid from $19/agent/mo (Growth, billed annually); Pro $49, Enterprise $79. Freddy AI billed separately. 14-day trial. USD.
Freshchat bills in USD, so an Indian card adds about a 3.5% forex markup over the mid-market rate, with GST on that markup. That is roughly 4.1% on top before the fee even reaches your statement.
Business software attracts 18% GST in India. It is on the invoice for INR vendors and applies to foreign software too. GST-registered businesses can usually reclaim it as input credit.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed. Confirm current pricing on the vendor site. Pricing last verified Jun 22, 2026.