Freshchat
Live chat and AI chatbot software from Freshworks for website, app, and messaging support.
- Starts at
- ₹1,499/user/mo
- Sources
- 2 cited
Skip to content
View all stacksStack StackIndia StackIndia Support & Messaging / Chatbots & AssistantsMade in India✓ Verified Support & Messaging / Chatbots & AssistantsMade in IndiaCurated 
Support & Messaging / Chatbots & Assistants✓ Verified 
Support & Messaging / Chatbots & Assistants✓ Verified 
Support & Messaging / Chatbots & Assistants✓ Verified 
Support & Messaging / Chatbots & Assistants✓ Verified 
Support & Messaging / Chatbots & Assistants✓ Verified 
FindThatSoftwareSoftware catalog
Back to categoriesSupport & Messaging
Chatbots & Assistants software for Indian businesses
Support & Messaging / Chatbots & Assistants
Compare 7 Chatbots & Assistants tools for Indian businesses, 2 India-based, 5 with a free plan. Ranked by India-fit, pricing and verified data.
Find my chatbots & assistants →Quick answer
Freshchat is the strongest overall fit we list for Chatbots & Assistants, best suited for Indian businesses wanting live chat + bots.
Engati is the main alternative, stronger when you need SMBs wanting self-serve WhatsApp automation.
Every option below lists its pricing caveats and a last-verified date, so you can confirm the details before you buy.
Paid plans start around $1 usage-based, though final pricing depends on team size and add-ons. 5 of 7 tools offer a free plan you can start on. Always confirm current pricing on the vendor site before buying.
Go deeper
Compare
Chatbots & Assistants tools at a glance
| Tool | Best for | Starts at | Free option | Data status |
|---|---|---|---|---|
| Freshchat | Indian businesses wanting live chat + bots | ₹1,499/user/mo | Free plan | Source checked 29 Jul 2026 |
| Engati | SMBs wanting self-serve WhatsApp automation | Freemium | Free trial | Curated 1 Aug 2026 |
| Expertise AI | SMBs converting website traffic to leads | $24/mo | Free plan | Source checked 29 Jul 2026 |
| Landbot | Marketing teams building lead-capture bots | €32/mo | Free plan | Source checked 29 Jul 2026 |
| Tawk.to | Small businesses wanting free live chat | $1 usage-based | Free plan | Source checked 29 Jul 2026 |
| Tidio | Small businesses and ecommerce stores | $24.17/mo | Free plan | Source checked 29 Jul 2026 |
6 of 7 tools here are source-checked against vendor pages. The rest are curated listings pending review, so verify their details before deciding.
Related categories
Categories buyers often compare alongside Chatbots & Assistants.
Related software stacks
Goal-first pipelines that use tools from this category.
Software Stack To Solo Founder Launching A B2B SaaS On A Tight Budget
Ship cheaply: version and build your code on GitLab, host on an affordable INR plan from Hostinger, bill through Cashfree if you are India-registered or Stripe if you sell globally, capture leads with Apollo and Bigin, and lean on free plans for email, support, and passwords.
- Tools in stack
- 15
Read the record →
Software Stack To Set Up Sales CRM And WhatsApp Support For A 10-person D2C Brand In India
Track every lead and order in an INR-billed CRM like Bigin or Zoho CRM, run sales and support on WhatsApp through an India-built API tool like Interakt or Gallabox, and back it with a help desk and cloud telephony so nothing falls through the cracks.
- Tools in stack
- 12
Read the record →
Software stack to launch a website in India
Pick one website builder that matches your skill and goal, sort domain and hosting (often bundled with the builder), add lead capture and chat, take payments through an India gateway if you sell, then wire up analytics and an SEO check.
- Tools in stack
- 12
Read the record →
Explore by need
The catalog
All 7 Chatbots & Assistants tools
Price/mo:
Engati
No-code, WhatsApp-first chatbot builder for small and mid-size businesses wanting bots across many channels.
- Starts at
- Freemium
- Sources
- 3 cited
Expertise AI
AI GTM/sales platform (formerly Chatsimple) with a website agent that engages and identifies visitors, qualifies inbound leads, and books meetings 24/7; integrates with HubSpot and Salesforce.
- Starts at
- $24/mo
- Sources
- 2 cited
Landbot
No-code conversational chatbot builder for websites and WhatsApp with a visual flow editor.
- Starts at
- €32/mo
- Sources
- 2 cited
Tawk.to
Free live chat software with a shared inbox and basic chat widget for websites.
- Starts at
- $1 usage-based
- Sources
- 2 cited
Tidio
SMB-friendly live chat and chatbot platform with AI, popular with small ecommerce stores.
- Starts at
- $24.17/mo
- Sources
- 2 cited
Intercom
Customer messaging and AI support platform with live chat, bots, and the Fin AI agent.
- Starts at
- $29/user/mo
- Sources
- 2 cited
No tools match these filters.
Compare alternatives
Chatbots & Assistants alternatives, tool by tool
Already using one of these? See the practical, source-backed alternatives weighed for India-first buyers.
Questions
Chatbots & Assistants software FAQ
What is the best Chatbots & Assistants software for Indian businesses?
Freshchat is the strongest overall fit we list for Chatbots & Assistants, best suited for Indian businesses wanting live chat + bots. Engati is the main alternative, stronger when you need SMBs wanting self-serve WhatsApp automation. Every option below lists its pricing caveats and a last-verified date, so you can confirm the details before you buy.
How much does Chatbots & Assistants software cost?
Paid plans start around $1 usage-based, though final pricing depends on team size and add-ons. 5 of 7 tools offer a free plan you can start on. Always confirm current pricing on the vendor site before buying.
Which Chatbots & Assistants tools offer a free plan or trial?
Freshchat, Engati, Expertise AI, Landbot, Tawk.to, and Tidio offer a free plan or trial, so you can test the workflow before committing budget.
Which Chatbots & Assistants tools give a GST invoice in India?
Freshchat and Engati issue a GST-compliant tax invoice, so a GST-registered business can claim the 18% GST back as input tax credit. 2 of 7 tools listed here are GST-invoice ready; for the rest, a foreign tool's GST is still recoverable through the reverse-charge self-invoice (see each tool's pricing page).
How does FindThatSoftware rank Chatbots & Assistants tools?
6 of 7 tools here are source-checked against vendor pages. The rest are curated listings pending review, so verify their details before deciding. We rank tools by fit to this category and India-operational signals (India-based vendor, GST invoicing, INR billing, verified data); placement is never for sale.