Support & Messaging
Support & Messaging / Chatbots & Assistants
Compare 9 Chatbots & Assistants tools for Indian businesses, 6 with a free plan. Ranked by India-fit, pricing and verified data.
Find my chatbots & assistantsQuick answer
Freshchat is the strongest overall fit we list for Chatbots & Assistants, best suited for Indian support teams handling WhatsApp, Instagram and website chat from one inbox.
Agentkit is the main alternative, stronger when you need small businesses that want website FAQs answered from their own pages and documents.
Every option below lists its pricing caveats and a last-verified date, so you can confirm the details before you buy.
Paid plans start around ₹1,499/user/mo for a GST-registered business (Freshchat), though final pricing depends on team size and add-ons. 6 of 9 tools offer a free plan you can start on. Always confirm current pricing on the vendor site before buying.
Go deeper
| Tool | Best for | Starts at (₹ all-in) | Free option | Data status |
|---|---|---|---|---|
| Freshchat | Indian support teams handling WhatsApp, Instagram and website chat from one inbox | ₹1,499/user/mo | Free plan | Source checked 12 Nov 2026 |
| Agentkit | Small businesses that want website FAQs answered from their own pages and documents | ₹2,374/mo | Free plan | Source checked 12 Nov 2026 |
| Engati | SMBs wanting self-serve WhatsApp automation | Custom | Free trial | Curated 12 Nov 2026 |
| Landbot | Marketing teams building lead capture bots for a website | ₹3,562/mo | Free plan | Source checked 12 Nov 2026 |
| Tidio | Small businesses and ecommerce stores | ₹2,392/mo | Free plan | Source checked 12 Nov 2026 |
| Tawk.to | Small businesses that want free live chat and a shared inbox without per seat fees | Freemium | Free plan | Source checked 12 Nov 2026 |
8 of 9 tools here are source-checked against vendor pages. The rest are curated listings pending review, so verify their details before deciding.
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Live chat and AI chatbot software from Freshworks for website, app, and messaging support.
Use it to deflect support tickets, run a help desk, support customers on WhatsApp
Chatbots & Assistants, Source-checked
No-code AI chatbot trained on your website, documents and Q&A, for your site plus Instagram DMs, WhatsApp and email. Free tier, USD plans.
Use it to capture and qualify leads, deflect support tickets, sell through social media
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No-code chatbot and AI agent builder for websites and WhatsApp, with a visual flow editor and metered chat plans.
Use it to capture and qualify leads, book sales demos, deflect support tickets
Chatbots & Assistants, Source-checked
Live chat, help desk and Lyro AI agent for small businesses and online stores, billed by conversation volume.
Use it to deflect support tickets, capture and qualify leads, run a help desk
Chatbots & Assistants, Source-checked
Free live chat and omnichannel inbox for websites, with ticketing, a knowledge base and CRM, plus paid AI, white-label and hired-agent add-ons.
Use it to deflect support tickets, run a help desk, capture and qualify leads
Chatbots & Assistants, Source-checked
Canadian AI agent platform (formerly Chatsimple) for sales and customer support across website chat, voice and phone, plus custom agents that act in your CRM and business tools.
Use it to book sales demos, capture and qualify leads, run outbound prospecting
Chatbots & Assistants, Source-checked
Open source multi-model AI chat with a free hourly token quota, no signup for guests, local chat history, cloud Projects and an OpenAI-compatible API.
Use it to write code with AI, write marketing copy
Chatbots & Assistants, Source-checked
AI-first customer service helpdesk with a shared inbox, ticketing, live chat, help center and the Fin AI agent billed per outcome.
Use it to deflect support tickets, run a help desk, understand product usage
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