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Forms & Lead Capture
Zoho Forms
Online form builder for collecting enquiries and leads, with native Zoho CRM routing.
FindThatSoftware verdictEditorial ruling
A sensible lead-capture front end for Indian small businesses, especially those already using Zoho CRM or Bigin, because routing form submissions into the CRM is built in. Confirm current plan limits on the official pricing page.
FindThatSoftware has manually reviewed this listing against 2 public sources. Check source links before buying because pricing and availability can change.
Should you use Zoho Forms?
Use it if teams already using Zoho CRM or Bigin. Avoid it if teams standardized on a non-Zoho stack wanting deepest native integrations elsewhere.
Spec sheet
- Starting price
- ₹580/mo₹580/mo sticker
- Free plan
- Available
- Free trial
- Available
- Status
- Curated 13 Jul 2026
- Source trail
- 2 public sources
Work at Zoho Forms?
Claim this listing to verify your details, correct pricing, and reach Indian buyers comparing tools right now.
Claim this listing →In short
Zoho Forms is a online forms and lead capture tools for Indian buyers. It costs about ₹580/mo before GST, billed in rupees. It issues an India GST invoice, so you can claim input credit. FindThatSoftware rates it best for teams already using Zoho CRM or Bigin, and a poor fit if teams standardized on a non-Zoho stack wanting deepest native integrations elsewhere.
The trade-off, weighed
What you gain, and what you give up.
The case for
- Native routing into Zoho CRM and Bigin
- Free tier for low-volume lead capture
The catch
- Most valuable inside the Zoho ecosystem
- Free plan submission limits need verification
True India price
Registered business, per month
₹580
Zoho Forms is billed in rupees at ₹580/mo, so there is no forex markup. A registered business reclaims GST, so that is roughly the cost (₹6,960/yr). Without reclaim, add 18% for about ₹684 a month.
- Sticker price
- ₹580/mo
- GST
- 18%, reclaimable if registered
- Registered per month
- ₹580
- Registered per year
- ₹6,960
- If you can't reclaim GST
- ₹684
- Try first
- Has a free plan, so you can start without a card.
- Watch for
- Verified Jun 2026 (official): Free plan = 3 forms, 500 submissions/mo, 1 user, 200 MB storage. Paid tiers (Basic/Standard/Professional/Premium) raise submission and user limits (Basic 10k submissions/1 user up to Premium 150k/100 users); confirm current INR plan prices on the pricing page.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.
Full India pricing breakdownIndia readiness
How well Zoho Forms fits an Indian business operationally, from the verified pricing and company facts we hold.
- ✓GST invoice
Issues a GST-compliant invoice, so a registered business can reclaim input tax.
- ✓Bills in INR
Priced in rupees, so there is no forex conversion or card markup on top.
- ✓India HQ
India-headquartered, so support, timezone, and context are local.
How Zoho Forms compares
Against the 6 other form builder toolswe list, from what we verified on each vendor’s own pages.
Less common among the other form builder tools
Recorded for Zoho Forms and for at most a third of the 6 others we list.
- AI form generation
- Email notifications
- Field level encryption
- Push notifications
- SMS notifications
- WhatsApp notifications
- Custom themes
- Drag and drop form builder
Also in most alternatives
Recorded for at least half of the 6 others, and for Zoho Forms.
- Conditional logic
This compares only the capabilities enough rival tools share for a comparison to mean anything — roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.
Paying for more than Zoho Forms? See your whole stack's real India cost and where you could switch to save.
Audit my stackOverview
What is Zoho Forms?
Zoho Forms is a drag-and-drop online form builder for collecting leads, enquiries, and data from websites and links. It integrates natively with Zoho CRM and other Zoho apps, making it a low-friction lead-capture front end for teams already in the Zoho ecosystem.
Best for
- Teams already using Zoho CRM or Bigin
- Small businesses capturing leads from websites and links
Who should avoid it
- Teams standardized on a non-Zoho stack wanting deepest native integrations elsewhere
- Buyers needing advanced conversational or quiz-style forms only
What Zoho Forms does
What we verified about Zoho Forms
Read from Zoho Forms’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
Features we confirmed54
- WhatsApp notifications
- WhatsApp sends instant submission notifications
- Webhooks
- Webhooks are listed from the Basic plan upward
- SMS notifications
- SMS sends instant notifications of form submissions
- Save and resume
- Save & Resume lets users continue a form later
- Push notifications
- Push notifications alert mobile devices on submissions
- Pdf to form conversion
- PDF to Form converts an uploaded PDF into an online form
- Multi page forms
- Multi-page forms break complex forms into steps
- Mobile app
- Native iOS and Android apps manage forms and submissions
- Form templates
- Pre-designed form templates are offered on every plan
- Field level encryption
- Field encryption protects individual confidential fields
- Email notifications
- Automated email notifications fire on form submissions
- Drag and drop form builder
- Forms are built with customizable fields and themes
- Custom themes
- Custom themes tailor form appearance to brand identity
- Conditional logic
- Our research records conditional logic among Zoho Forms capabilities
- AI form generation
- AI Forms builds a form from a short text prompt
- Auto trash submissions
- Auto-Trash moves submissions to trash after a set period
- Browser autosave
- Partially filled data saves locally in browser for 7 days
- Browser tab branding
- Browser tab title and favicon can be customised
- Captcha spam control
- Built-in Zoho Forms CAPTCHA blocks bot submissions
- Card style forms
- Card Forms give a card-style layout for respondents
- Choice availability quantity
- Choice availability assigns a quantity to each choice field
- Cloud storage for attachments
- Attachments can be saved to Zoho WorkDrive or Google Drive
- Custom domain permalink
- Custom domain can be used in the form permalink URL
- Custom pdf generation
- PDF editor creates professional PDFs of submissions
- Custom smtp
- SMTP configuration is available on the Premium plan
- Dkim email authentication
- DKIM settings send authenticated notification emails
- Document merge
- Document merge auto-populates Zoho Writer documents
- Double opt in
- Double opt-in asks respondents to confirm by email
- Edit response after submission
- Edit Response lets users amend submitted answers
- Email delivery audit
- Email audit maintains a trail of all email deliveries
- Form availability scheduling
- Form availability schedules when a form accepts submissions
- Form encryption
- Form encryption secures submissions, storage and sharing
- Form html download
- Form HTML can be downloaded for custom usage
- Form translation
- Translation renders form content in multiple languages
- Geofenced form access
- Geofence restricts form access inside a defined area
- Geolocation form access
- Geolocation sets up form access based on location
- Iframe embedding
- iFrame source code embeds forms on any website
- Image to form conversion
- Images to Form turns uploaded images into a working form
- Multilevel approval
- Multilevel form approval sets a chain of approvers
- Offline mobile data collection
- Mobile app collects data even without an internet connection
- OTP verification
- OTP verification works via SMS, email or WhatsApp
- Pii field marking
- Fields can be marked personal to manage data privacy
- Prefill via url
- Field alias prefill URLs populate fields from parameters
- Private form sharing
- Private sharing restricts forms to specific individuals or groups
- Record audit trail
- Record audit keeps a trail of interactions with form records
- Report scheduler
- Report scheduler is listed on the Premium plan
- Respondent location capture
- Respondent location is tracked with browser-level consent
- Review before submit
- Review before submission shows responses before finalising
- Rtl language support
- Display setting chooses right-to-left or left-to-right text
- Scan and prefill
- Scan & Prefill fills forms by scanning physical entities
- Shortened share urls
- Shorten URL creates compact links for sharing
- Spotlight forms
- Spotlight forms focus each field as respondents scroll
- Task delegation on submissions
- Tasks delegate submission review to team members
- Utm and gtm tracking
- UTM, GTM and PostMessage tracking are included features
What people use it for3
- Accept online payments
- Payment gateway integrations collect money from respondents
- Capture and qualify leads
- Positioned as a lead-capture front end routing into CRM
- Build forms and surveys
- Premium plan offers HIPAA compliance and ePHI handling
Works with25
- Zoho workdrive
- Zoho WorkDrive stores files uploaded through forms
- Zoho sign
- Zoho Sign appears in the Zoho app integration list
- Zoho desk
- Zoho Desk is in the listed Zoho app integrations
- Zoho CRM
- CRM Forms integrate directly with Zoho CRM accounts
- Zoho checkout
- Zoho Checkout is a listed native payment integration
- Zapier
- Zapier is listed among other app integrations
- Stripe
- Stripe and Stripe Checkout are supported gateways
- Square
- Square is listed among payment gateway integrations
- Razorpay
- Razorpay is a listed payment gateway integration
- Paytm
- PayTM is named as a popular India payment method
- Paypal
- PayPal and PayPal Checkout are supported gateways
- Microsoft teams
- Microsoft Teams appears in the other apps integration list
- Microsoft excel
- Microsoft Excel is listed among other app integrations
- Instamojo
- Instamojo is listed among supported payment gateways
- Google sheets
- Google Sheets is a listed non-Zoho integration
- Google drive
- Form attachments can be saved to Google Drive
- Google calendar
- Google Calendar is a listed non-Zoho integration
- Bigin
- Bigin is listed among supported Zoho app integrations
- Authorize net
- Authorize.Net is a listed secure payment gateway
- 2checkout
- 2Checkout enables worldwide payment processing on forms
- Cloudflare turnstile
- Cloudflare Turnstile provides invisible bot verification
- Google recaptcha
- Google reCAPTCHA v2 and v3 protect forms from spam
- Midtrans
- Midtrans is a listed payment processing integration
- Paystack
- Paystack is a supported payment processing gateway
- Paytabs
- PayTabs is listed as a payment gateway integration
Terms, compliance and how you buy23
- Zoho ecosystem native
- Integrates with 17 named Zoho apps out of the box
- Storage caps per tier
- Storage runs 200MB Free to 10GB on Premium
- Liability capped at 50000 INR
- Zoho India terms cap liability at ₹50,000 or twelve months fees
- Chennai jurisdiction
- Zoho India terms settle disputes exclusively in Chennai courts
- Auto renewal default
- Zoho terms auto-renew unless you notify seven days prior
- Accessibility features
- Accessibility section makes forms usable by disabled users
- Addons only on paid plans
- Footnote says add-ons apply only to paid plans
- AI credits sold separately
- AI Credits are a one-time add-on of 5000 credits
- Form encryption premium only
- Form encryption is restricted to the Premium tier
- Free plan 3 forms 500 submissions
- Free plan allows 3 forms and 500 submissions monthly
- GST invoice for input credit
- Zoho India terms promise invoices formatted for input tax credit
- Hipaa premium only
- HIPAA compliance appears only on the Premium plan
- India headquartered vendor
- Zoho Corporation Private Limited contracts from Chennai for India
- India payment gateways supported
- Razorpay, PayTM and Instamojo are all supported gateways
- INR billed
- Zoho publishes rupee pricing for Forms on the India site
- Multi org connections on paid
- Free connects 1 org, paid plans connect 5 orgs
- Payment limit on free plan
- Free plan allows up to 10 payments only
- Pdf generation capped
- PDFs cap at 50 on Free and 2000 on paid plans
- Single user on basic
- Free and Basic both allow only 1 user
- Smtp premium only
- Custom SMTP is available only on Premium
- Submission based metering
- Plans are sized by monthly submissions from 500 to 150,000
- User addon premium only
- The user add-on is available only under the Premium plan
- User caps per tier
- Standard 10, Professional 25 and Premium 100 users
Compare Zoho Forms
Use these pages when you already know the tool name but need a plain-English decision against real alternatives.
See all Zoho Forms alternatives
Pricing caveat and source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
Verified Jun 2026 (official): Free plan = 3 forms, 500 submissions/mo, 1 user, 200 MB storage. Paid tiers (Basic/Standard/Professional/Premium) raise submission and user limits (Basic 10k submissions/1 user up to Premium 150k/100 users); confirm current INR plan prices on the pricing page.
Zoho Forms pricinghttps://www.zoho.com/forms/pricing.htmlZoho Forms official sitehttps://www.zoho.com/forms/
Editorially curated, with deeper source-checking in progress. How we research & rate software →
In practice
Where Zoho Forms fits in a workflow
These stacks show when to use this tool, what comes before it, and what should be handled manually first.
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Does Zoho Forms give a GST invoice in India?
Zoho Forms issues an India GST invoice, so a GST-registered business can claim input tax credit on it directly.
Is Zoho Forms good for Indian small businesses?
Zoho Forms is worth evaluating for Indian buyers, but the final fit depends on pricing limits, support, integrations, and setup effort.
Does Zoho Forms have a free plan?
Zoho Forms lists a free plan, but check the official pricing page for current usage limits before choosing it.
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