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Zoho Desk · Support & Messaging / Help Desk & Ticketing
FindThatSoftwareIndia pricing
How much does Zoho Desk cost in India?
Registered business, per month
₹420/user
sticker ₹420/mo · ₹5,040/yr
₹496/user/mo if you can't reclaim GST
Zoho Desk is billed in rupees at ₹420/mo, so there is no forex markup. A GST-registered business reclaims the GST, so that is roughly the cost (₹5,040/yr). If you cannot reclaim GST, add 18% for about ₹496 a month.
Plans
Zoho Desk plans, in real rupees
Sticker price on the left, and the India cost per month for a GST-registered business on the right. GST is reclaimable input credit if you are registered.
PlanStickerIndia (registered)
Free
Free Forever edition: 3 user licences, email ticketing out of the box. No light users on Free.
Free
Free
Express
Rs 540/user/month month-to-month. Micro-business essentials: email, social media, web forms, AI agents (BYOK, 30M free tokens/mo), direct assignment, workflows, custom domain, multi-level escalations. GST extra.
₹540/user/mo
₹540/user/mo₹637if you can't reclaim GST
Standard
Rs 1,300/user/month month-to-month. Adds help centre, knowledge base, SLAs, customer happiness ratings, multi-language. GST extra.
₹1,300/user/mo
₹1,300/user/mo₹1,534if you can't reclaim GST
Professional
Rs 2,100/user/month month-to-month. Adds telephony, Zia AI, blueprints, multi-department, round-robin assignment, multilingual help centre, parent-child ticketing, webhooks. Light users available as an add-on at Rs 345 per light agent/month. GST extra.
₹2,100/user/mo
₹2,100/user/mo₹2,478if you can't reclaim GST
Enterprise
Rs 3,200/user/month month-to-month. Adds live chat (Zoho SalesIQ), guided conversations, skill-based assignment, multi-level IVR, multi-brand help centre, custom modules, sandbox. Includes 50 free light users. GST extra.
₹3,200/user/mo
₹3,200/user/mo₹3,776if you can't reclaim GST
Light user add-onadd-on
Rs 345 per light agent/month. Available on Professional and Enterprise only; Enterprise includes 50 free light users. Light users can view tickets and comment internally but cannot handle full support duties.
₹345/user/mo
₹345/user/mo₹407if you can't reclaim GST
India INR. Free (up to 3 agents). Paid plans from ₹420/user/mo per user/mo (billed annually), scaling up through Standard, Professional and Enterprise tiers. 15-day trial. Confirm on vendor site.
Why this number
What global directories leave out
Priced in rupees
Zoho Desk bills in INR, so you skip the forex markup a dollar-priced tool adds on every charge. GST still applies, but a registered business reclaims it as input credit.
18% GST (conditional)
18% GST applies, but it is not a flat add-on. A GST-registered business reclaims it as input credit, and foreign B2B is reverse-charged so the vendor bills no GST. Only an unregistered buyer bears the full 18%, and some Indian vendors already include it.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed. Confirm current pricing on the vendor site. Pricing last verified Jul 29, 2026.
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FAQ
Zoho Desk pricing, answered
- How much does Zoho Desk cost in India?
- Zoho Desk starts at ₹420/mo. For a GST-registered business that works out to about ₹420 a month (₹5,040 a year), with GST reclaimed as input credit. If you cannot reclaim GST, add 18% for about ₹496 a month.
- Does Zoho Desk bill in INR or USD?
- Zoho Desk bills in Indian rupees, so there is no forex markup. 18% GST applies, reclaimable as input credit if you are registered. Some Indian vendors already include GST in the listed price.
- Does Zoho Desk have a free plan?
- Yes, Zoho Desk lists a free plan. Check the vendor pricing page for current usage limits before you rely on it.