Registered business, per month
₹2,074/user
sticker $21/mo · ₹24,890/yr
₹2,448/user/mo if you can't reclaim GST
HappyFox advertises $21/mo. A GST-registered business in India pays about ₹2,074 a month (₹24,890/yr) once the roughly 3.5% card forex markup is added, and it reclaims GST as input credit. If you cannot reclaim GST, it is about ₹2,448 a month with 18% GST on top.
Sticker price on the left, and the India cost per month for a GST-registered business on the right, after the card forex markup. GST is reclaimable input credit if you are registered.
$29 per agent/month billed monthly. Capped at 5 agents. Unlimited tickets, omnichannel ticket creation, SLA management, knowledge base, SSO (GSuite/SAML/Azure).
$69 per agent/month billed monthly. Unlimited agents. Adds multi-brand helpdesk, custom email/domain, custom roles & permissions, custom ticket queues, 24/5 email support, optional EU data centre.
$119 per agent/month billed monthly. Adds proactive agent collision, task & asset management, scheduled tickets, IP restriction, load-balanced assignment, password policy, 24/7 email support, uptime SLA.
Quote-only, 'Tailored to your team'. Adds agent scripting, 2 TB attachment store, all-time reporting history, advanced audit logs, 24/7 phone support, customer success manager.
Unlimited-agent tier: $1,999/month billed annually = $23,988/year flat. 20,000 tickets/year allowance, 20 custom fields. No monthly-billed option exists for the unlimited-agent tiers. Vendor FAQ calls these 'a flat annual fee with a yearly ticket allowance', economical above ~20-25 agents.
$3,999/month billed annually = $47,988/year. 150,000 tickets/year, 100 custom fields, unlimited agents.
$5,999/month billed annually = $71,988/year. 300,000 tickets/year, 200 custom fields, unlimited agents.
Quote-only, 'Tailored to your team'. Unlimited agents, 1,000,000 tickets/year, 300 custom fields.
14-day free trial on every plan, no credit card required. No permanent free tier. Web messaging, AI, Workflows and BI are separately-priced products, not included. Non-profit and education discounts available on every plan.
Paid from $21/user/mo; tiers scale by agents and features, Enterprise contact-sales. USD-billed (forex + ~18% GST for India).
HappyFox bills in USD, so an Indian card charges about 3.5% over the mid-market rate on every payment. This is the real, unavoidable India premium, and unlike GST it is not reclaimable.
18% GST applies, but it is not a flat add-on. A GST-registered business reclaims it as input credit, and foreign B2B is reverse-charged so the vendor bills no GST. Only an unregistered buyer bears the full 18%, and some Indian vendors already include it.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed. Confirm current pricing on the vendor site. Pricing last verified Jul 29, 2026.
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