A practical, step-by-step guide to setting up an online business in India - choosing a store platform, GST registration, accepting payments, and arranging shipping - with the tools that handle each piece.

Starting an online business in India is more accessible than ever - but it is also a stack of decisions, not one. You need somewhere to sell, a way to take money, a way to ship, and the compliance to stay legal. Get the pieces in the right order and you can be live in days. Here is the complete 2026 stack, step by step.
You have two broad routes: sell on a marketplace (Amazon, Flipkart, Meesho) for instant reach but thin margins and little brand control, or build your own store for control, margin and a real brand. Most serious sellers do both, but start with your own store as the hub.
For your own store, the platform choice depends on how you want to sell - a fully branded D2C site, a quick India-first launch, or a store bolted onto an existing site. Our guide to the best platform to sell online in India compares Shopify, WooCommerce, Dukaan, StoreHippo and Ecwid.
This trips up most first-time sellers. E-commerce selling generally requires GST registration from your first sale - on a marketplace or your own website - with no Rs.40 lakh/Rs.20 lakh threshold exemption (Section 24 of the CGST Act). A narrow exemption exists for some small intra-state sellers under Notification 34/2023-CT, but most sellers need a GSTIN before they go live. Sort this early, because marketplaces and payment setups will ask for it.
Once registered, you will issue GST-compliant invoices and, past Rs.5 crore turnover, generate e-invoices - see e-invoicing in India: who needs it and pick a billing tool from the best GST billing software guide.
Indian customers expect UPI first, then cards, net banking and wallets. You will integrate a payment gateway into your store so all of these work at checkout, with money settling to your bank account. Start with how to accept UPI payments on your website, compare options in the best payment gateway for startups in India guide, and use the payment gateway fee calculator to understand the real cost. If you sell subscriptions, set up recurring payments too.
Unless you only sell digital goods, you need to ship - and doing it through a single courier is rarely the cheapest or most reliable option. A shipping aggregator gives you discounted rates across many couriers, smart carrier allocation, and tools to cut RTO (return to origin) and manage failed deliveries. Compare them in the best shipping aggregator for ecommerce in India guide.
As you grow, the back office matters more: GST returns and e-invoicing, accounting, and (once you hire) payroll compliance. Choosing tools that handle this automatically saves you from penalties later - browse the Finance & Accounting category for billing and accounting options.
Do these five in order and the rest is iteration - product, marketing and customer experience.
Rules, thresholds and pricing change. Confirm GST registration requirements and current tool pricing with official sources or a CA before launching.

Written by
Swapnil Singh · Co-founder, FindThatSoftware
Swapnil co-founded FindThatSoftware. He focuses on how Indian teams find customers and grow - the CRM, marketing, commerce, and support tools that fit local budgets and workflows - and on keeping the catalog honest and source-backed.
A short, occasional email with the India-first software guides and tools we'd recommend to a founder or operator. No noise.

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Turn this research into a workflow with apps, stages, caveats, and next actions.
Ship cheaply: version and build your code on GitLab, host on an affordable INR plan from Hostinger, bill through Cashfree if you are India-registered or Stripe if you sell globally, capture leads with Apollo and Bigin, and lean on free plans for email, support, and passwords.
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Track every lead and order in an INR-billed CRM like Bigin or Zoho CRM, run sales and support on WhatsApp through an India-built API tool like Interakt or Gallabox, and back it with a help desk and cloud telephony so nothing falls through the cracks.
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Ship on GitLab and AWS, run the team on Asana and Airtable, acquire customers with Apollo and an AI SDR, bill with Razorpay for India and Stripe for global on top of Zoho Books, and support plus measure users with Intercom, Mixpanel, and Metabase, with 1Password guarding access.
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