SMS channel tools for Indian businesses
The 4 sms channel tools we track, with verified India pricing (forex-adjusted), honest trade-offs, and the caveats most directories skip.
Quick answer: of the 4 sms channel tools we track, 2 offer a free plan, and paid monthly plans run about ₹1,499–₹2,866 for a GST-registered business (after the card forex markup). The prices below are the India cost for a registered business, not the sticker. GST is extra if you cannot reclaim it.
| Tool | India price | Free plan | Best for |
|---|---|---|---|
| Intercom | ₹2,866/mo | — | SaaS and product-led companies |
| Freshchat | ₹1,499/mo | Yes | Indian businesses wanting live chat + bots |
| Yellow.ai | Free plan | Yes | Enterprises automating support at scale |
| Zowie | Custom | — | Ecommerce and D2C brands |
Prices are the entry plan converted to rupees at an effective card rate (mid-market plus the forex markup), the cost a GST-registered business nets. GST adds 18% if you cannot reclaim it, and some Indian vendors already include it. Indicative, not your exact bill. Confirm each plan on the vendor site.
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