Run a help desk tools for Indian businesses
The 15 run a help desk tools we track, with verified India pricing (forex-adjusted), honest trade-offs, and the caveats most directories skip.
Quick answer: of the 15 run a help desk tools we track, 9 offer a free plan, and paid monthly plans run about ₹400–₹3,646 for a GST-registered business (after the card forex markup). The prices below are the India cost for a registered business, not the sticker. GST is extra if you cannot reclaim it.
| Tool | India price | Free plan | Best for |
|---|---|---|---|
| Bigin by Zoho | ₹400/mo | Yes | Solo users and small teams starting with pipeline CRM. |
| HubSpot CRM | ₹1,670/mo | Yes | SMBs and startups wanting an easy all-in-one CRM and marketing |
| Insightly | ₹2,866/mo | — | Services and consulting firms |
| Intercom | ₹2,866/mo | — | SaaS and product-led companies |
| Freshchat | ₹1,499/mo | Yes | Indian businesses wanting live chat + bots |
| Freshdesk | ₹1,499/mo | — | Indian businesses needing a help desk |
| Help Scout | ₹2,470/mo | Yes | Small teams wanting simple support |
| Tidio | ₹2,388/mo | Yes | Small businesses and ecommerce stores |
| Zendesk | ₹1,877/mo | — | Mid-market and enterprise support teams |
| Zoho Desk | ₹420/mo | Yes | Indian SMBs using the Zoho suite |
| Tawk.to | Usage-based | Yes | Small businesses wanting free live chat |
| Landbot | ₹3,646/mo | Yes | Marketing teams building lead-capture bots |
| Forethought | Custom | — | Mid-market and enterprise support teams |
| Zoho Social | ₹600/mo | Yes | Indian SMBs using the Zoho suite |
| HappyFox | ₹2,075/mo | — | Support and internal-service teams |
Prices are the entry plan converted to rupees at an effective card rate (mid-market plus the forex markup), the cost a GST-registered business nets. GST adds 18% if you cannot reclaim it, and some Indian vendors already include it. Indicative, not your exact bill. Confirm each plan on the vendor site.
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