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Engati · Support & Messaging / Chatbots & Assistants
FindThatSoftwareIndia charges
Engati · Support & Messaging / Chatbots & AssistantsWhat does Engati charge in India?
Standard rate, per unit of usage
Per unit of usage
no fixed monthly price · rates below
you pay only when you use it
Engati has no monthly sticker price, which is why most directories list it as "custom" and leave you guessing. It bills per unit of usage, so your real cost depends on volume. 18% GST applies on the fee, and a registered business reclaims it as input credit.
Engati rate card
Published standard rates, as verified from the vendor's own charges page. Rates exclude 18% GST and are negotiable at volume.
| Plan | Billing | What you pay |
|---|---|---|
| WhatsApp conversation fees | per unit of usage | Meta messaging charges billed on top of the subscription. The pricing FAQ lists India rates per 24 hour conversation by category (marketing highest, then utility, service, authentication). Meta now prices per message, so confirm current rates. |
| WhatsApp - Accelerator | recurring | Quote only. Entry WhatsApp plan: green tick assistance, broadcast and scheduling, WhatsApp inbox, basic welcome and away automation, Google Sheets, up to 5 agents, broadcast and live chat analytics, template catalogue, retargeting, Click to WhatsApp Ads, 1 WhatsApp API number. Add ons: agent licences, messaging languages, bot building help, vertical integrations. Billing cycle not published; the only hint is an unused quarterly figure left in the page script, and the terms speak of flexible term based billing. |
| WhatsApp - Growth | recurring | Quote only. Everything in Accelerator plus advanced chatbot flows, custom campaign flows, native CRM integration, WhatsApp Flows, advanced analytics, intent based campaigns, FAQs, 1000 monthly active users. Add ons: extra bot, agent licences, messaging languages. Billing cycle not published; the only hint is an unused quarterly figure left in the page script, and the terms speak of flexible term based billing. |
| WhatsApp - Enterprise | recurring | Quote only. Everything in Growth plus eSenseGPT generative AI answers, multiple channels, omnichannel live chat inbox, custom app integrations, unlimited flows, LLM and voice integrations, custom monthly active users. Billing cycle not published; the only hint is an unused quarterly figure left in the page script, and the terms speak of flexible term based billing. |
| Omnichannel - Pro | recurring | Quote only. WhatsApp plus one more channel, omnichannel live chat inbox, up to 5 agents, custom chatbot flows and app integrations, full analytics, WhatsApp payments and commerce, LLM document answers, 1000 monthly active users. Add ons: extra channel, extra bot, agent licences. Billing cycle not published; the only hint is an unused quarterly figure left in the page script, and the terms speak of flexible term based billing. |
| Omnichannel - Enterprise | recurring | Quote only. Everything in Pro plus eSenseGPT, multiple channels, unlimited flows, LLM and voice integrations, multiple languages, custom monthly active users, ecommerce Shop Assist suite. Billing cycle not published; the only hint is an unused quarterly figure left in the page script, and the terms speak of flexible term based billing. |
No Engati plan shows a price; every tier is quote only after a demo, and the only public hint is a headline saying plans start at under a dollar a day. Fees are exclusive of taxes, Meta's WhatsApp messaging fees are charged on top, and usage over plan limits is billed monthly. Plans renew automatically unless you email a cancellation at least seven days before renewal, and the terms rule out refunds for cancellation or downgrade.
What a percentage rate actually costs you
Cost scales with volume
A monthly plan is capped; a per-unit of usage rate is not. At low volume a percentage rate is the cheaper deal, and past a certain point a flat monthly tool wins. Model your own volume before assuming "no monthly fee" means cheaper.
18% GST on the fee, not the sale
GST is charged on the unit of usage fee, not on the full value you process. A registered business reclaims it as input credit, so the fee before GST is the number that matters. Only an unregistered buyer bears the full 18%.
Indicative, not a quote. Published rates are standard retail rates for a new account and are commonly negotiated down at volume. Confirm current rates with the vendor before you commit. Rates last verified 12 Nov 2026.
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Claim this listingEngati charges, answered
- How much does Engati charge in India?
- Engati does not charge a fixed monthly price. You pay per unit of usage, so the cost scales with your volume, and 18% GST applies on the fee. Meta messaging charges billed on top of the subscription. The pricing FAQ lists India rates per 24 hour conversation by category (marketing highest, then utility, service, authentication). Meta now prices per message, so confirm current rates.
- Does Engati have a monthly fee or setup cost?
- Engati is billed on usage rather than a flat monthly plan. Setup, maintenance or annual charges vary by contract, so confirm them with the vendor before signing.
- Is GST charged on Engati fees?
- Yes. 18% GST applies on the fee itself, not on the full transaction value. A GST-registered business reclaims it as input credit, so the real cost is the fee before GST. An unregistered buyer bears the full 18%.
- Can Engati rates be negotiated?
- Usually, at volume. Published rates are the standard retail rates for a new account. Once you have consistent monthly volume, most India vendors in this category will quote a lower rate, so treat the published figure as a ceiling rather than a fixed price.