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Zoho CRM · Sales & CRM / CRM
FindThatSoftwareIndia pricing
How much does Zoho CRM cost in India?
Registered business, per month
₹800/user
sticker ₹800/mo · ₹9,600/yr
₹944/user/mo if you can't reclaim GST
Zoho CRM is billed in rupees at ₹800/mo, so there is no forex markup. A GST-registered business reclaims the GST, so that is roughly the cost (₹9,600/yr). If you cannot reclaim GST, add 18% for about ₹944 a month.
Plans
Zoho CRM plans, in real rupees
Sticker price on the left, and the India cost per month for a GST-registered business on the right. GST is reclaimable input credit if you are registered.
PlanStickerIndia (registered)
Free
Free edition for up to 3 users; leads, contacts, accounts, deals, tasks, basic dashboards. No credit card.
Free
Free
Standard
Rs 1,300/user/month month-to-month. Beginner-friendly tier: scoring rules, workflows, multiple pipelines, mass email, custom dashboards, 5,000 API calls/day, mobile apps. GST extra.
₹1,300/user/mo
₹1,300/user/mo₹1,534if you can't reclaim GST
Professional
Rs 2,100/user/month month-to-month. Adds automation and AI: sales forecasting, self-service kiosks, blueprint, Gmail/Outlook and Slack/Zoom/Teams integrations, inventory management. GST extra.
₹2,100/user/mo
₹2,100/user/mo₹2,478if you can't reclaim GST
Enterprise
Rs 3,000/user/month month-to-month. Marked 'Most Popular'. Deep customizability: Zia AI, CommandCenter, customer portals, Google Ads integration, advanced customisation. GST extra.
₹3,000/user/mo
₹3,000/user/mo₹3,540if you can't reclaim GST
Ultimate
Rs 3,200/user/month month-to-month. Bespoke tier: enhanced feature limits, advanced BI bundled with Zoho Analytics, 30-day trial. GST extra.
₹3,200/user/mo
₹3,200/user/mo₹3,776if you can't reclaim GST
Plan limits and add-ons can change the real monthly cost.
Why this number
What global directories leave out
Priced in rupees
Zoho CRM bills in INR, so you skip the forex markup a dollar-priced tool adds on every charge. GST still applies, but a registered business reclaims it as input credit.
18% GST (conditional)
18% GST applies, but it is not a flat add-on. A GST-registered business reclaims it as input credit, and foreign B2B is reverse-charged so the vendor bills no GST. Only an unregistered buyer bears the full 18%, and some Indian vendors already include it.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed. Confirm current pricing on the vendor site. Pricing last verified Jul 19, 2026.
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FAQ
Zoho CRM pricing, answered
- How much does Zoho CRM cost in India?
- Zoho CRM starts at ₹800/mo. For a GST-registered business that works out to about ₹800 a month (₹9,600 a year), with GST reclaimed as input credit. If you cannot reclaim GST, add 18% for about ₹944 a month.
- Does Zoho CRM bill in INR or USD?
- Zoho CRM bills in Indian rupees, so there is no forex markup. 18% GST applies, reclaimable as input credit if you are registered. Some Indian vendors already include GST in the listed price.
- Does Zoho CRM have a free plan?
- Yes, Zoho CRM lists a free plan. Check the vendor pricing page for current usage limits before you rely on it.
- Are there cheaper alternatives to Zoho CRM in India?
- Yes. Close works out cheaper at about ₹99 a month for a registered business. Compare the full Sales & CRM / CRM options before deciding.