Haptik alternatives in India

Contract fees are non-cancelable and non-refundable, seat counts cannot be reduced mid-term, renewals are automatic and the per unit price can rise on renewal, and unused prepaid Flex Credits lapse at the end of the term. Taxes are charged on top and the vendor does not state that it issues GST invoices.

Sales tax is added on top as the vendor decides and there is no GST invoice wording, so Indian buyers pay forex markup and cannot count on input credit. All purchases are non-refundable and cancellation only stops the next renewal, so test on the free plan first.

The terms let you cancel on 30 days notice but make you liable for the fees for the remaining term, and fees already paid are not refunded, so a long commitment is hard to unwind. Get the billing entity, GST treatment and what counts as a billable conversation or use case in writing before signing.

The contracting entity is a UK company under English law, so expect foreign currency billing with no stated GST invoice, which means an Indian buyer pays forex charges and handles GST under reverse charge. Get the pilot cost, renewal terms and any per resolution or volume charges written into the order form before you start.

Free plan usage past the included monthly sessions is charged per resolution, so a busy bot can run up a dollar bill quickly. The standard terms renew contracts for a further year unless you give notice at least 30 days before expiry, and fees paid in advance are not refunded.

Currency, billing cycle, tax treatment and refunds are not stated anywhere on the site, so a buyer in India should assume a foreign currency invoice with no GST credit until told otherwise. There is no free trial, only a sales run Proof of Value.