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Social Media Management
Zoho Social
Social media management from Zoho with scheduling, monitoring, and analytics, integrated with the Zoho suite.
FindThatSoftware verdictEditorial ruling
A natural fit for Indian SMBs in the Zoho ecosystem that want social scheduling and monitoring with CRM integration and local billing. Standalone users should compare features against dedicated tools. Verify current per-brand/seat pricing on Zoho's India site.
FindThatSoftware has source-checked this listing and keeps 2 public sources visible for buyer verification.
Should you use Zoho Social?
Use it if indian SMBs using the Zoho suite. Avoid it if agencies handling more than five brands, because Professional stops at five brand add-ons and the next step is Agency at 13,800 rupees a month.
Spec sheet
- Starting price
- ₹600/mo₹600/mo sticker
- Free plan
- Available
- Free trial
- Available
- Status
- Source checked 29 Jul 2026
- Source trail
- 2 public sources
Work at Zoho Social?
Claim this listing to verify your details, correct pricing, and reach Indian buyers comparing tools right now.
Claim this listing →In short
Zoho Social is a marketing & content / social media management for Indian buyers. It costs about ₹600/mo before GST, billed in rupees. It issues an India GST invoice, so you can claim input credit. FindThatSoftware rates it best for indian SMBs using the Zoho suite, and a poor fit if agencies handling more than five brands, because Professional stops at five brand add-ons and the next step is Agency at 13,800 rupees a month.
The trade-off, weighed
What you gain, and what you give up.
The case for
- Standard costs 600 rupees a month on yearly billing and covers a brand of eleven social channels, which undercuts most dollar priced rivals.
- The free plan connects one brand across six channels with one team member, so a solo founder can schedule posts without paying anything.
- Zoho publishes rupee prices directly, so an Indian buyer sees 600 rupees rather than a dollar figure plus a card forex markup.
The catch
- Standard and Professional both include only one team member, and each additional person costs 575 rupees a month on yearly billing.
- Every paid tier below Agency includes exactly one brand, so a second brand means buying a brand add-on at 863 rupees a month or more.
- Professional caps at five brands even with add-ons, so an agency past that count is pushed to the Agency plan at 13,800 rupees monthly.
- Monthly billing on Premium costs 3,800 rupees against 2,595 on yearly, so paying month to month adds about 46 percent.
True India price
Registered business, per month
₹600
Zoho Social is billed in rupees at ₹600/mo, so there is no forex markup. A registered business reclaims GST, so that is roughly the cost (₹7,200/yr). Without reclaim, add 18% for about ₹708 a month.
- Sticker price
- ₹600/mo
- GST
- 18%, reclaimable if registered
- Registered per month
- ₹600
- Registered per year
- ₹7,200
- If you can't reclaim GST
- ₹708
- Try first
- Has a free plan, so you can start without a card.
- Watch for
- Zoho Social starts around ₹600/mo (Standard, per brand, not per user), with higher tiers above (billed annually; +18% GST). Free trial available. Confirm current India pricing on Zoho's site.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.
Full India pricing breakdownIndia readiness
How well Zoho Social fits an Indian business operationally, from the verified pricing and company facts we hold.
- ✓GST invoice
Issues a GST-compliant invoice, so a registered business can reclaim input tax.
- ✓Bills in INR
Priced in rupees, so there is no forex conversion or card markup on top.
- ✓India HQ
India-headquartered, so support, timezone, and context are local.
How Zoho Social compares
Against the 4 other social media management toolswe list, from what we verified on each vendor’s own pages.
Also in most alternatives
Recorded for at least half of the 4 others, and for Zoho Social.
- Social inbox
- Content approval workflow
- Mobile app
- Report export
This compares only the capabilities enough rival tools share for a comparison to mean anything — roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.
Paying for more than Zoho Social? See your whole stack's real India cost and where you could switch to save.
Audit my stackOverview
What is Zoho Social?
Zoho Social is the social media management product in the Zoho suite, covering scheduling, monitoring, analytics, and team collaboration across major networks, with CRM integration. It bills in INR and suits businesses already using Zoho.
Best for
- Indian SMBs using the Zoho suite
- Teams wanting social + CRM integration
- Businesses wanting INR billing
Who should avoid it
- Agencies handling more than five brands, because Professional stops at five brand add-ons and the next step is Agency at 13,800 rupees a month.
- Small social teams, because Standard and Professional ship with a single team member and collaboration means buying seats at 575 rupees each.
What Zoho Social does
What we verified about Zoho Social
Read from Zoho Social’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
Features we confirmed67
- Utm parameter tagging
- UTM Parameters listed as a Premium publishing feature
- Unified social inbox
- Inbox with filters, custom views and history is Premium only
- Saved replies
- Saved Replies appear in the Premium Inbox feature set
- Report export
- Export Reports listed as a Premium reporting capability
- Mobile app
- Mobile app support is listed across all plan columns
- Multi channel publishing
- Standard plan lists multi-channel publishing across connected networks
- Instagram first comment
- First Comment adds a comment while publishing on Instagram and others
- Custom roles
- Create custom roles and permissions for team members in a Brand
- Custom reports
- Custom Reports are listed as a Premium reporting feature
- Content approval workflow
- Workflow and Approvals is a Premium team collaboration feature
- Built in image editor
- Image Editor is included from the Standard plan
- Audience targeting
- Audience Targeting and content targeting listed as Premium features
- AI reply drafting
- Reply with Zia drafts or rephrases Inbox replies on Premium
- AI content generation
- Compose with Zia generates post content powered by ChatGPT
- Activity log
- Activity log listed among Standard plan features
- Agency branded reports
- Agency-branded reports are an explicit Agency plan feature
- Alt text support
- Alt Text is a listed publishing accessibility feature
- Analytics reports dashboard
- Reports dashboard offers in-depth stats per social channel
- Audio attachment to posts
- Add audio listed among Standard publishing features
- Best time to post suggestions
- SmartQ generates best posting times from engagement stats on Premium
- Browser extension publishing
- zShare browser extension is included on every plan
- Built in link shortener
- zurl link shortener included inside the publishing window
- Built in media library
- Social Library stores images and videos for scheduled posts
- Bulk scheduling from csv
- Bulk Scheduler advance-schedules volumes of posts from CSV or XLS
- Client portal
- Agency plan adds client invite, portal customization and client views
- Cloud storage media picker
- Cloud Picker attaches media from WorkDrive, Drive, Box, OneDrive, Dropbox, Evernote
- Content scheduling
- Content scheduling and custom scheduling listed from Standard
- Cross brand publishing
- Publish across all social channels of multiple brands in one go
- Custom publishing queue
- CustomQ creates publishing queue slots for a posting timetable
- Custom video thumbnail
- Custom Video Thumbnail is a Professional plan feature
- Direct message management
- X, Facebook, Instagram and LinkedIn messages listed under Messages
- Facebook reels and stories
- Facebook Reels and Facebook Stories are separate listed rows
- Facebook review monitoring
- Facebook Reviews stream is listed in the monitoring section
- Follower and engager insights
- Connections Dashboard lists followers and engagers across X and Facebook
- Free client logins
- Agency plan explicitly includes free login for clients
- Google business profile posts
- Google Business Profile Buttons, Events and Offers are listed features
- Google review monitoring
- Google Business Profile Reviews appear as a monitoring stream
- Hashtag groups
- Hashtag Groups appear as a Professional and above feature
- Hashtag performance reports
- Hashtag Reports listed in the reports comparison section
- In app team chat and calls
- Team member audio, video call and chat listed under Collaborate
- Inbox assignment rules
- Assignment Rules inside Inbox listed as a Premium feature
- Instagram grid preview
- Instagram Grid Preview listed among publishing features
- Instagram hashtag monitoring
- Instagram Hashtag Search and Tagged Post are monitoring rows
- Instagram reels and stories
- Instagram Carousel, Stories and Reels are listed publishing formats
- Keyword monitoring
- X, Threads and Bluesky keyword search streams are listed
- Linkedin document posts
- Post DOC, PPT and PDF documents to LinkedIn from the composer
- Livestream notifications
- Livestream notifications listed as a Professional feature
- Media optimization
- Media Optimization is listed in the Standard feature set
- Mention tracking
- Facebook, X, LinkedIn and Threads @mentions streams are listed
- Mute and block accounts
- Mute and Block Accounts appears in profile information rows
- Pause resume scheduled posts
- Emergency button freezes all scheduled content for later republishing
- Post drafts
- Drafts listed as a Standard and above publishing feature
- Post preview
- Post preview appears as a row available on all plans
- Publishing calendar
- Weekly and monthly content calendar listed with publishing tools
- Repeat posting
- Repeat Posting recycles posts weekly or monthly automatically
- Rss feed content discovery
- RSS tab discovers web content to publish, capped at 10 or 20 feeds
- Rule based lead generation
- Rule-based lead generation pushes social leads into Zoho CRM
- Rule based ticket generation
- Rule-based ticket generation creates Zoho Desk tickets from social
- Scheduled emailed reports
- Scheduling and emailing reports listed under the Agency plan
- Schedule reposts
- Schedule Retweets and scheduling reposts listed on Professional
- Social listening dashboard
- Monitoring Dashboard offers 5 or 15 listening columns by tier
- Social polls
- Create polls on X and LinkedIn is a listed publishing row
- Stock media search
- Media Library attaches images and gifs from Pixabay, Pexels and Giphy
- Telegram messages in inbox
- Telegram Messages listed as a Premium Inbox channel
- WhatsApp messages in inbox
- WhatsApp Messages are handled inside the Premium Inbox
- Youtube comment moderation
- YouTube Moderate Comments listed as a Premium monitoring feature
- Youtube shorts publishing
- YouTube Shorts publishing listed in the comparison table
What people use it for5
- Schedule social posts
- The core job is scheduling to eleven or more social channels
- Manage reviews and reputation
- Premium Inbox unifies X, Facebook, Instagram, WhatsApp and Telegram
- Run marketing for clients
- Agency-branded, scheduled reports exist for client reporting
- Capture and qualify leads
- CRM lead rules turn social interactions into Zoho CRM leads
- Run a help desk
- Zoho Desk integration creates tickets from social updates
Works with27
- Zoho workdrive
- WorkDrive is a Cloud Picker media source
- Zoho desk
- Dedicated Zoho Desk integration rows for ticket creation
- Zoho CRM
- Dedicated Zoho CRM integration section on the pricing page
- Youtube
- YouTube channel is included from the Standard brand definition
- X twitter
- X profiles are included in every brand channel set
- WhatsApp Business Account is a Premium brand channel
- Tiktok
- TikTok profile listed in the Standard brand channel set
- Threads
- Threads profile and Threads monitoring streams are supported
- Telegram
- Telegram Business Account is included in the Premium brand
- Pinterest profile is one of the eleven Standard channels
- Onedrive
- OneDrive listed among Cloud Picker media sources
- Mastodon
- Mastodon profile is a supported brand channel
- LinkedIn profiles and company pages are supported channels
- Instagram Business Profiles are a supported brand channel
- Google drive
- Google Drive listed as a Cloud Picker media source
- Google business profile
- Google Business Profile is part of the brand channel bundle
- Giphy
- Giphy is named among Media Library gif sources
- Dropbox
- Dropbox is one of the Cloud Picker attachment sources
- Chatgpt
- Compose with Zia is described as powered by ChatGPT
- Canva
- Canva Integration is a listed publishing row
- Box
- Box appears in the Cloud Picker source list
- Bluesky
- Bluesky profile, timeline and keyword search are supported
- Bitly
- Bit.ly shortener available from the Professional plan
- Evernote
- Evernote is named as a Cloud Picker attachment source
- Facebook pages
- Facebook Pages are a supported publishing and monitoring channel
- Pexels
- Pexels listed as a stock media source for attachments
- Pixabay
- Pixabay is a named stock media source in Media Library
Terms, compliance and how you buy28
- Zoho ecosystem native
- Deep native hooks into Zoho CRM and Zoho Desk on Premium
- Seven day cancellation notice
- India terms need seven days notice before renewal to stop it
- Self serve signup
- Try Now buttons let buyers start without contacting sales
- No card required
- Trial banner states no credit card is required
- Monthly plans credit card only
- Zoho India terms limit sub-annual payments to credit card
- Liability capped at 50000 INR
- India terms cap liability at fifty thousand rupees or annual fees
- INR billing
- Zoho publishes Indian rupee prices for Social directly
- Email only support
- Every tier lists 24/5 email support with no phone option
- Chennai jurisdiction
- Zoho India terms name Chennai courts as the exclusive forum
- Auto renewal default
- Zoho India terms renew subscriptions automatically each period
- Credit based pricing
- Plans include 5, 40 or 80 AI credits rather than unlimited AI
- 15 day free trial
- Pricing header offers an all-access free version for 15 days
- Agency oriented tiers
- Separate For Agencies pricing tab with client portal features
- Annual billing saves 33 percent
- Yearly toggle on the pricing page advertises 33 percent savings
- Brand add ons charged separately
- Extra brands are bought as add-ons per brand per month
- CRM integration premium only
- All Zoho CRM integration rows are marked Premium and above
- Custom quote for 50 plus brands
- Page invites a customised package for managing 50+ brands
- Free plan available
- Free plan gives one brand of six channels and one team member
- GST invoice issued
- India terms provide a tax invoice supporting input tax credit
- Inbox gated to premium
- The unified Inbox module appears only from the Premium tier
- India built
- Zoho Corporation Private Limited is the Indian contracting entity
- Monitoring gated to professional
- Monitoring dashboard and streams start at the Professional plan
- One brand per business tier
- Standard, Professional and Premium each include exactly one brand
- Per brand pricing
- Plans are sold per Brand, defined as a set of social channels
- Professional caps at five brand add ons
- A maximum of 5 brands can be purchased on the Professional plan
- Single team member on entry tiers
- Standard and Professional both include only one team member
- Switch plans anytime
- Pricing header states you can switch plans anytime
- Team member add ons charged separately
- Additional team members are priced as a per-member add-on
Compare Zoho Social
Use these pages when you already know the tool name but need a plain-English decision against real alternatives.
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Pricing caveat and source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
Zoho Social starts around ₹600/mo (Standard, per brand, not per user), with higher tiers above (billed annually; +18% GST). Free trial available. Confirm current India pricing on Zoho's site.
Zoho Social pricinghttps://www.zoho.com/social/pricing.htmlZoho Social (official site)https://www.zoho.com/social/
Verified against the sources above. How we research & rate software →
In practice
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Does Zoho Social give a GST invoice in India?
Zoho Social issues an India GST invoice, so a GST-registered business can claim input tax credit on it directly.
Is Zoho Social good for Indian small businesses?
Zoho Social is worth evaluating for Indian buyers, but the final fit depends on pricing limits, support, integrations, and setup effort.
Does Zoho Social have a free plan?
Zoho Social lists a free plan, but check the official pricing page for current usage limits before choosing it.
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