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Monday Sales CRM
A visual CRM built on monday.com's flexible work management platform.
✓ Source-checked profile2 sources cited
Spec sheet
All-in India price
₹1,175/user/mo
For a registered business, billed yearly, $12/user/mo sticker
- Free plan
- Not available
- Free trial
- Available
- Status
- Source checked 29 Jul 2026
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Claim this listingFindThatSoftware verdictEditorial ruling
Best for teams that want workflow flexibility and visual process management around sales.
FindThatSoftware has source-checked this listing and keeps 2 public sources visible for buyer verification.
In short
Monday Sales CRM is listed under CRM, reviewed for Indian buyers. All-in it runs about ₹1,175/user/mo for a GST-registered business ($12/user/mo sticker plus about 3.5% card forex). That is per user with a 3-user minimum, so the smallest bill is about ₹3,525 a month. It does not issue an India GST invoice, so a registered business reclaims the GST via reverse charge. FindThatSoftware rates it best for teams that want a visual, customizable CRM workflow; a poor fit for two person sales teams, because monday CRM has no free tier beyond a 14 day trial and every plan starts at three seats.
What Monday Sales CRM costs in India
The rupee price a business actually pays, after the card forex markup, with GST shown both ways.
True India price
Registered business, per user per month, billed yearly
₹1,175
Monday Sales CRM advertises $12/user/mo. A GST-registered business in India pays about ₹1,175 a month (₹14,102/yr) once the roughly 3.5% card forex markup is added, with GST reclaimed as input credit. If you cannot reclaim GST, it is about ₹1,387 a month.
- Sticker price
- $12/user/mo
- Card forex markup
- about 3.5% over mid-market
- GST
- 18%, reclaimable if registered
- Registered per user per month
- ₹1,175
- Registered per user per year
- ₹14,102
- If you can't reclaim GST
- ₹1,387
- Try first
- Free trial before you commit budget.
- Watch for
- No free plan, only a 14-day trial.
More
Every plan starts at 3 seats, from $12/user/mo per seat billed annually (about 50% more month to month), with Ultimate custom-quoted. USD. Confirm on vendor site.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.
Full India pricing breakdownPaying for more than Monday Sales CRM? See your whole stack's real India cost and where you could switch to save.
Audit your spendWho Monday Sales CRM fits
What it is, what you gain, what you give up, and who should look elsewhere.
What is Monday Sales CRM?
Monday Sales CRM fits teams that want visual workflows and CRM process customization without moving into a traditional enterprise CRM.
What you gain, and what you give up.
The case for
- Yearly subscriptions carry a 30 day prorated refund that admins trigger themselves from the billing section without going through sales.
- Quotes and invoices are included from the entry Basic plan at 12 dollars a seat yearly rather than held for higher tiers.
- AI credits covering the outreach caller, lead sourcer and meeting prep agents come bundled into Standard and above at no separate charge.
The catch
- Basic caps you at five columns per board, 1,000 active contacts and deals, one workspace and 20 quotes a month.
- Basic has no automations at all, and mass email plus email sequences only start on Pro at 28 dollars a seat yearly.
- Annual plans are paid as one upfront installment for the full year, and after the 30 day window downgrades earn no refund.
- Invoice billing is reserved for Enterprise contracts above a minimum fee, so everyone else pays by card or PayPal plus local tax.
Best for
- Teams that want a visual, customizable CRM workflow.
Who should avoid it
- Two person sales teams, because monday CRM has no free tier beyond a 14 day trial and every plan starts at three seats.
- Finance teams that require a proper tax invoice rather than a card charge, since invoicing is limited to Enterprise deals over a minimum fee.
India readiness
How well Monday Sales CRM fits an Indian business operationally, from the verified pricing and company facts we hold.
- ✗GST invoice
No Indian GST invoice, so a registered business cannot claim input tax credit on the bill.
- ✗Bills in INR
Priced in a foreign currency, so your card or bank adds forex conversion on top.
- ✗India HQ
Headquartered outside India, so check support hours and India-specific features.
Compare Monday Sales CRM
How it stacks up on what we verified, the tools buyers weigh it against, and where it appears in our guides.
How Monday Sales CRM compares
Against the 10 other CRM tools we list, from what we verified on each vendor’s own pages.
Less common among the other CRM tools
Recorded for Monday Sales CRM and for at most a third of the 10 others we list.
- AI email drafting
- AI notetaker
- Custom AI agents
- Email sequences
- Custom dashboards
- Sales forecasting
Also in most alternatives
Recorded for at least half of the 10 others, and for Monday Sales CRM.
- Contact management
- Data enrichment
- Lead management
This compares only the capabilities enough rival tools share for a comparison to mean anything, roughly a quarter of what we verified. The full list is under “What we verified” below, and anything absent from both is something we did not record rather than something the product lacks.
Similar tools to Monday Sales CRM
Compare practical options in the same category by price, fit, and caveats.
Featured in our buying guides
See how Monday Sales CRM stacks up against the best options for a specific kind of business.
What we verified about Monday Sales CRM
Read from Monday Sales CRM’s own pages. Each line is a finding and what it was based on, so you can check any of it yourself.
What Monday Sales CRM does
Features we confirmed27
- Sales forecasting
- Forecasts backed by pipeline coverage and velocity signals
- Lead management
- Lead management named as a core CRM use case
- Email sequences
- Automate personalised email sequences with task reminders
- Data enrichment
- Data enrichment and health prediction named AI features
- Custom dashboards
- Dashboard counts scale from 1 to unlimited by plan
- Custom AI agents
- Build your own agent from a plain-language prompt
- Contact management
- Active contacts and deals are the plan-limiting unit
- AI notetaker
- AI Notetaker records, transcribes and summarises calls
- AI email drafting
- Email drafting and workflow suggestions listed as AI features
- Account management
- Account management listed as a supported use case
- Agent audit log
- Real-time log of every agent action, what, when and by whom
- Agent simulation mode
- Validate agents in simulation mode before going live
- AI deal summaries
- Deal summaries and prioritisation spot hot or risky deals
- AI lead sourcing
- Lead Sourcing Agent finds, enriches and scores leads daily
- AI meeting prep
- Meeting Prep Agent delivers a brief before every call
- AI outbound calling
- Calling Agent handles outreach and initial qualification
- AI pipeline monitoring
- Pipeline Monitor Agent flags slowing deals per rep
- Auto activity logging
- Calls, emails and meetings auto-populate the right fields
- Mass email sending
- Send and track mass emails with personalised messages
- No code customisation
- Boards, fields, views and automations change without a developer
- Offline mobile access
- iOS and Android apps let you work even offline
- Per team AI credit limits
- AI credit limits can be set per team
- Post sale account tracking
- Supports retain-and-expand stage after closed-won
- Quotes and invoices
- Create and share customizable quotes and invoices from Basic
- Sales pipeline management
- Manages sales pipelines and deals on customisable boards
- Unified activity timeline
- Centralized comms hub shows every email, call and meeting
- Workflow automation
- Custom automations quota rises across CRM plans
What people use it for3
- Send quotes and proposals
- Quotes and invoices included from the entry plan
- Run outbound prospecting
- Mass email and sequences target outbound motion
- Manage sales pipeline
- Positioned against Salesforce and Zoho rigidity
Works with7
- Zoom
- FAQ names Zoom among supported CRM integrations
- Slack
- FAQ names Slack among supported CRM integrations
- Quickbooks
- FAQ names QuickBooks among supported CRM integrations
- Microsoft outlook
- FAQ names Outlook among supported CRM integrations
- Google workspace
- FAQ names Google Workspace among supported integrations
- Gmail
- FAQ names Gmail among supported CRM integrations
- Docusign
- FAQ names Docusign among supported CRM integrations
Terms, compliance and how you buy22
- Invoice billing enterprise only
- Invoice billing reserved for Enterprise above a minimum fee
- Annual discount
- Yearly billing saves 33 percent on CRM plans
- 14 day trial
- 14-day free trial of the CRM Pro plan
- 30 day prorated refund
- Admins trigger a 30-day prorated refund from billing
- Agency and real estate verticals
- Industry pages cover agencies, real estate and financial services
- AI credits bundled
- Every purchased plan includes a package of AI credits
- Built on work os
- CRM is an edition of the monday.com board platform
- Column count caps
- 5 columns per board on Basic, 15 on Standard, 75 on Pro
- Contact record caps
- 1,000 contacts on Basic rising to unlimited on Ultimate
- Data not used for model training
- Your data is never used to train AI models
- HIPAA on top tier
- HIPAA compliance sits only on the Ultimate tier
- Mass email gated to pro
- Mass email and sequences only start on the Pro plan
- No automations on basic
- Basic has no automations; 250 a month start on Standard
- No free tier
- CRM has no free plan beyond a 14 day trial
- No INR billing
- monday prices in USD with resellers handling INR
- No refund after 30 days
- After the 30 day window downgrades earn no refund
- Per seat pricing
- Plans priced per seat per month billed annually
- Quote volume caps
- 20 quotes a month on Basic, 250 on Pro
- Three seat minimum
- Every plan starts at three seats per our research
- Upfront annual payment
- Annual plans paid as one upfront installment
- Usd billed
- CRM seat prices quoted in US dollars
- Workspace caps
- 1 workspace on Basic scaling to unlimited on Ultimate
Source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
Verified against the sources above. How we research & rate software →
Monday Sales CRM questions
Does Monday Sales CRM give a GST invoice in India?
- Monday Sales CRM does not issue an India GST invoice. A GST-registered business can still reclaim the 18% through the reverse-charge route by raising a self-invoice, but there is no vendor GST invoice to claim against directly.
Is Monday Sales CRM good for Indian small businesses?
- It suits teams that want a visual, customizable CRM workflow. It bills in a foreign currency with no India GST invoice, so expect the card forex markup and reverse-charge GST paperwork. It is not the right pick for two person sales teams, because monday CRM has no free tier beyond a 14 day trial and every plan starts at three seats.
Does Monday Sales CRM have a free plan?
- Monday Sales CRM does not list a permanent free plan in FindThatSoftware data. Check the official pricing page for trial terms and current offers.
What users say
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