CRM tools for Indian businesses
The 10 crm tools we track, with verified India pricing (forex-adjusted), honest trade-offs, and the caveats most directories skip.
Quick answer: of the 10 crm tools we track, 5 offer a free plan, and paid monthly plans run about ₹99–₹2,864 for a GST-registered business (after the card forex markup). The prices below are the India cost for a registered business, not the sticker. GST is extra if you cannot reclaim it.
| Tool | India price | Free plan | Best for |
|---|---|---|---|
| Bigin by Zoho | ₹400/mo | Yes | Solo users and small teams starting with pipeline CRM. |
| Freshsales | ₹749/mo | Yes | Indian SMB and mid-market sales teams |
| HubSpot CRM | ₹1,670/mo | Yes | SMBs and startups wanting an easy all-in-one CRM and marketing |
| Insightly | ₹2,864/mo | — | Services and consulting firms |
| Pipedrive | ₹1,383/mo | — | SMB sales teams wanting visual pipelines |
| Salesforce | ₹2,469/mo | Yes | Mid-market and enterprise sales teams with complex processes |
| Zoho CRM | ₹800/mo | Yes | Indian SMB and mid-market sales teams |
| Close | ₹99/mo | — | Inside and outbound sales teams that live on the phone |
| Copper | ₹2,272/mo | — | Teams that use Gmail heavily and want CRM close to inbox workflows. |
| Monday Sales CRM | ₹1,185/mo | — | Teams that want a visual, customizable CRM workflow. |
Prices are the entry plan converted to rupees at an effective card rate (mid-market plus the forex markup), the cost a GST-registered business nets. GST adds 18% if you cannot reclaim it, and some Indian vendors already include it. Indicative, not your exact bill. Confirm each plan on the vendor site.
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