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FindThatSoftwareSoftware catalog
WhatsApp Business
Zoko
WhatsApp commerce and team-inbox platform built for D2C/Shopify sellers, with catalogs, broadcasts, and conversation-based pricing.
FindThatSoftware verdictEditorial ruling
A solid pick for D2C and Shopify brands that want WhatsApp to drive sales, not just support. The catalog, broadcast, and flow tooling plus unlimited agents on the Starter plan suit growing stores. Pricing is in USD with a per-conversation markup on the entry tier, so model your monthly conversation volume. Higher tiers include large bundles with little or no markup and get cheaper per conversation as you scale.
FindThatSoftware has source-checked this listing and keeps 2 public sources visible for buyer verification.
Should you use Zoko?
Use it if d2C and Shopify brands using WhatsApp as a sales channel. Avoid it if businesses that prefer INR-denominated, India-local billing.
Spec sheet
- Starting price
- $49.99/mo
- Free plan
- Not available
- Free trial
- Available
- Status
- Source checked 29 Jul 2026
- Source trail
- 2 public sources
- Affiliate link
- No
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Claim or correct this listing →The trade-off, weighed
What you gain, and what you give up.
The case for
- Commerce-first with catalogs, checkout, and cart recovery on WhatsApp
- Unlimited agents on the Starter tier
- Higher tiers bundle large conversation volumes with low/no markup
- 7-day free trial, no contract
The catch
- USD billing rather than INR/local
- Per-conversation markup on the entry plan adds up at volume
- Meta message fees and AI/flow add-ons cost extra
True India price
Registered business, per month
₹4,929
Zoko advertises $49.99/mo. A GST-registered business in India pays about ₹4,929 a month (₹59,151/yr) once the roughly 3.5% card forex markup is added, with GST reclaimed as input credit. If you cannot reclaim GST, it is about ₹5,816 a month.
- Sticker price
- $49.99/mo
- Card forex markup
- about 3.5% over mid-market
- GST
- 18%, reclaimable if registered
- Registered per month
- ₹4,929
- Registered per year
- ₹59,151
- If you can't reclaim GST
- ₹5,816
- Try first
- Free trial before you commit budget.
- Watch for
- Verified ~June 2026 from Zoko's pricing page. Plans are USD-billed, starting from $49.99/mo on Starter (with a small per-conversation markup) and scaling to higher Plus, Elite and Max tiers; Plus includes 5,000 conversations. 7-day free trial. WhatsApp/Meta per-message charges and add-ons like Flows and AI agents are extra. Add forex and GST for India. Confirm current pricing on zoko.io.
Indicative, not a bill. The exchange rate is a single mid-market reference, not a live feed, and GST-registered businesses may reclaim input credit. Confirm current pricing on the vendor site.
Full India pricing breakdownIndia readiness
65/100
How well Zoko fits an Indian business operationally, from the verified pricing and company facts we hold.
- ✓GST invoice
Issues a GST-compliant invoice, so a registered business can reclaim input tax.
- ✗Bills in INR
Priced in rupees, so there is no forex conversion or card markup on top.
- ✓India HQ
India-headquartered, so support, timezone, and context are local.
Capability depth
How far Zoko goes on each axis, rated 1-5 against a fixed rubric. Every level links the feature that proves it.
Paying for more than Zoko? See your whole stack's real India cost and where you could switch to save.
Audit my stackOverview
What is Zoko?
Zoko is a WhatsApp Business platform aimed at e-commerce and D2C brands, especially Shopify stores. It combines a shared team inbox, WhatsApp bulk broadcasts, product catalogs and in-chat checkout, automated flows, and analytics, with unlimited agents on entry tiers. It turns WhatsApp into a sales channel by recovering abandoned carts, sending order updates, and running campaigns, rather than being a pure support inbox.
Best for
- D2C and Shopify brands using WhatsApp as a sales channel
- Teams wanting catalogs and in-chat checkout on WhatsApp
- Stores running broadcasts, cart recovery, and flows
- Small teams that value unlimited agents on the entry plan
Who should avoid it
- Businesses that prefer INR-denominated, India-local billing
- Very high-volume senders better served by a large BSP's volume pricing
- Buyers who only need basic support chat with no commerce features
Pros
- Commerce-first with catalogs, checkout, and cart recovery on WhatsApp
- Unlimited agents on the Starter tier
- Higher tiers bundle large conversation volumes with low/no markup
- 7-day free trial, no contract
Cons
- USD billing rather than INR/local
- Per-conversation markup on the entry plan adds up at volume
- Meta message fees and AI/flow add-ons cost extra
Compare Zoko
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Pricing caveat and source trail
Pricing and free-plan claims can change. FindThatSoftware keeps source URLs visible so users can verify before buying.
Verified ~June 2026 from Zoko's pricing page. Plans are USD-billed, starting from $49.99/mo on Starter (with a small per-conversation markup) and scaling to higher Plus, Elite and Max tiers; Plus includes 5,000 conversations. 7-day free trial. WhatsApp/Meta per-message charges and add-ons like Flows and AI agents are extra. Add forex and GST for India. Confirm current pricing on zoko.io.
Verified against the sources above. How we research & rate software →
In practice
Where Zoko fits in a workflow
These stacks show when to use this tool, what comes before it, and what should be handled manually first.
Should you use Zoko?
Use Zoko if d2C and Shopify brands using WhatsApp as a sales channel. Avoid it if businesses that prefer INR-denominated, India-local billing.
Is Zoko good for Indian small businesses?
Zoko can work for Indian buyers, but check currency, tax, billing, support, and whether the workflow justifies foreign-currency pricing.
Does Zoko have a free plan?
Zoko does not list a permanent free plan in FindThatSoftware data. Check the official pricing page for trial terms and current offers.
Not sure if Zoko is the right fit?
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